CONTEMPORARY PROBLEMS OF HUMAN RESOURCE MANAGEMENT IN THE BULGARIAN HOTEL INDUSTRY.

Purpose – This study aims to explore the factors that affect the work attitudes of Generation Y towards the hotel industry in Macau from the perspective of senior management. Design/methodology/approach – Using a purposeful sampling method, an in-depth interview with five executives in the hotel industry who are having a supervisory or managerial role from different departments and types of hotels was undertaken; the executives have a supervisory or managerial role from different departments and types of hotel. Findings – The results reveal that attitudes of Generation Y lack the key aspects that potential staff should carry, but organizational culture and human resource management strategies, as well as external environment, can influence Generation Y’s work attitudes and loyalty. The findings also indicate that building Generation Y’s positive work attitudes and moderating the negatives are vital roles of human resource management strategy to maintain service performance. Originality/value – A comprehensive Generation Y work-attitude framework is developed, and this study incorporates practitioner engagement in real-world practice, which impacts upon service performance in the hotel industry.

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Linking Green Human Resource Management Bundle to Environmental Performance in Malaysia’s Hotel Industry:The Mediating Role of Organizational Citizenship Behaviour Towards Environment

International Journal of Innovative Technology and Exploring Engineering - Special Issue ◽

10.35940/ijitee.i3340.0789s319 ◽

2019 ◽

Vol 8 (9S3) ◽

pp. 1625-1630

Keyword(s):

Resource Management ◽

Human Resource Management ◽

Human Resource ◽

Organizational Citizenship ◽

Environmental Performance ◽

Hotel Industry ◽

Environmental Issues ◽

Organizational Capabilities ◽

Mediating Role ◽

Green Human Resource Management

Recently, many businesses are transforming themselves from a conventional financial perspective to a competency based; strategic perspective. Sustainability is one of the main strategy aspects of present corporate world. Environmental issues have already been widespread as one of the main components of the business sustainability. Hence, numerous organizations in most of the industries are implementing a proactive and strategic environmental performance programs to gain competitive advantage such as green human resource management (GHRM). However, investment in GHRM practices will have not only a direct effect on environmental performance, but also an indirect effect through several mediating variables because of the nature underlying the green HRM practices concept. Studies in GHRM literature has paid scarce attention to the identification of preceding organizational capabilities that could inspire the adoption of environmental performance programs. Grounded by hotel industry in Malaysia as the hotel industry is one of the sectors which largely contribute to the environmental issues. This study utilized a research model to determine how the GHRM bundle through organizational citizenship behaviour towards environment (OCBE) will help to enhance the environmental performance in Malaysia’s hotel industry

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Sustentabilidad y Competitividad de la Industria Hotelera en México

Journal of Intercultural Management ◽

10.2478/joim-2014-0004 ◽

2014 ◽

Vol 6 (1) ◽

pp. 47-66 ◽

Cited By ~ 1

Author(s):

M.C. Juan Pedro Ibarra Michel

Keyword(s):

Resource Management ◽

Human Resource Management ◽

Human Resource ◽

Hotel Industry ◽

Corporate Image ◽

Management Innovation ◽

Environmental Implications ◽

Negative Impacts ◽

Reducing Costs

Abstract Sustainability has become a trend that has become dominant in the industry not only for their environmental implications but for its implications in reducing costs and corporate image in a market increasingly diverse and competitive. In the hotel industry as in all other branches of industry have had to adopt policies that tend to minimize these negative impacts that might have on the environment in which they are established, so the problem to raise is to choose which is the most appropriate method and strategies to achieve this goal of sustainability. The aim of this document is to make a review of the different methods that have been adopted in the hotel industry to make it friendlier with the environment and to know the benefits of these practices. Among the findings it was found that these methods range from human resource management, innovation and resource savings to its relationship with the community. In the end there´s a list of what for this author are considered most important elements or steps that may contribute to the construction of a sustainable hotel business

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A Review Study of the Human Resource Management Practices on Job Satisfaction of Hotel Industry Employees of Malaysia

International Journal of Human Resource Studies ◽

10.5296/ijhrs.v9i3.15046 ◽

2019 ◽

Vol 9 (3) ◽

pp. 75

Author(s):

Md Murad Miah ◽

Intan Adha Hafit

Keyword(s):

Job Satisfaction ◽

Resource Management ◽

Human Resource Management ◽

Human Resource ◽

Management Practices ◽

Hotel Industry ◽

Hrm Practices ◽

Human Resource Management Practices ◽

Review Study ◽

The Relationship

The purpose of this review study to determine the impact of human resource management practices on job satisfaction. In addition, in this research is deeply focusing on job satisfaction, various human resource management practices, hotel industry of Malaysia, providing some prior relevant theoretical model, the relationship between HRM practices and job satisfaction and hypotheses has been developed. Based on this review of existing literature has been identified that there is a lot of HR management lacking in the hotel industry of Malaysia namely; shortage of talented people, high turnover issue, lack of adequate training, lack of motivation and lack of quality services. However, based on the existing literature it is proven that there is a significant relationship between HRM practices and job satisfaction. Therefore, this study will contribute in two ways namely; In practically- helps the management of hotel industry to understand the relationship between HRM practices and job satisfaction, keep motivating and retaining skillful employees, attract talent people and reduce the turnover issue and finally developed the competitive advantage among its rivals. In theoretically- this research will be the reference for the future research on HRM practices and job satisfaction. Other than that, the conceptual framework is plain and simple that is easy to understand for the relationship between HRM practices and job satisfaction which will help other researchers to think wisely about the relationship.

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