Environmental Management Practices in the Hotel Industry for Eco Tourism & Its Sustainability

2016 ◽  
Vol 2 (1) ◽  
Author(s):  
Ajay Kumar Mithilesh Rai
Keyword(s):  
Environmental Management ◽  
Pilot Study ◽  
Service Quality ◽  
Management Practices ◽  
Positive Impact ◽  
Hotel Industry ◽  
Satisfaction Level ◽  
Environmental Management Practices ◽  
Green Practices ◽  
Guest Satisfaction

As per my pilot study conducted on Star Hotels (3-5) to see the degree of Greenness in operation using Environmental Management Practices Indicators for Sustainability & Profitability as well in due course and measuring their impact on guest satisfaction. Based on the findings it was observed that there was a positive impact of innovative green practices, service quality, courtesy, competency and responsiveness (CCR) of staff on guest satisfaction level in the hotel.

scholarly journals The Development of a Green Practice Index for the Malaysian Hotel Industry

2014 ◽  
Vol 8 (1) ◽  
pp. 23 ◽  
Author(s):  
A. K. Siti–Nabiha ◽  
R. A. George ◽  
N. Abdul Wahid ◽  
A. Amran ◽  
R. Mahadi ◽  
...  
Keyword(s):  
Environmental Management ◽  
Developing Country ◽  
Delphi Method ◽  
Management Practices ◽  
Hotel Industry ◽  
Assessment Tools ◽  
Environmental Management Practices ◽  
Green Practices ◽  
Index Development ◽  
Green Index

In recent years, the hotel industry has recognized the need to have more environmentally friendly operations. The main focus, however, has been on improving environmental management practices in developed countries. Furthermore, most attempts to develop assessment tools for green practices have come from such countries as well, which have a different socioeconomic situation from developing countries. Therefore, to capture a <br />more accurate picture of environmental management practices from the developing country context, specifically a Malaysian context, the authors in this paper created an index to measure the level of green practices among<br />Malaysian hotels. Doing so, however, resulted in a search for green index development methods. This lead to the discovery that existing tools such as the Delphi method were not appropriate tools that could be used to develop a Malaysian green index. To address the above, the authors propose a green index development method that can be used for a  Malaysian and developing country context. Hence, in this paper, the method of developing a green practice index for the Malaysian hospitality industry, the differences and advantages of this method compared to the commonly used Delphi method and finally the Malaysian Green Practice Index for the hotel industry are presented.<br /><br />

scholarly journals Environmental management and hotel profitability: operating performance matters

2021 ◽  
Vol 17 (3) ◽  
pp. 7-19
Author(s):  
Alp Yenidogan ◽  
◽  
Tugba Gurcaylilar-Yenidogan ◽  
Nilufer Tetik ◽  
◽  
...  
Keyword(s):  
Environmental Management ◽  
Management Practices ◽  
Positive Impact ◽  
Bootstrap Method ◽  
Corporate Management ◽  
Mediation Effects ◽  
Cost Cutting ◽  
Complementary Effect ◽  
Environmental Management Practices ◽  
Revenue Enhancement

While there is growing consensus on the benefits of going green, the relative benefits of revenue-enhancing and cost-cutting effects of environmental practices over performance have remained a more conservative and less explored phenomenon in corporate management studies. The present study investigates the two parallel mediation effects of cost-saving and revenue generation on profitability through environmental management practices. A bootstrap method is employed to make a statistical inference of the causal mediation effects. The data collected from the lodging industry in Antalya/Turkey revealed that the revenue-enhancing and cost-cutting effects of environmental participation have a positive impact on profitability, while no difference was identified in the strength of the indirect effects. In conclusion, the findings of this study indicate a complementary effect of cost reduction and revenue enhancement for green profit.

A Study on Hotel Front Office Practices and Its Impact on Guest Satisfaction with Reference to the Vivanta by Taj Blue Diamond, Pune

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Rasika Gumaste ◽  
Ritu Bhagwat ◽  
Puneet Thakkar
Keyword(s):  
Service Quality ◽  
Positive Impact ◽  
Satisfaction Level ◽  
Front Office ◽  
Guest Satisfaction

The case study of Vivanta by Taj Blue Diamond, Pune focuses on finding the innovative practices of the Front Office Department and measuring their impact on guest satisfaction. Based on the findings it was observed that there was a positive impact of innovative practices, service quality, courtesy, competency and responsiveness (CCR) of staff on guest satisfaction level in the hotel.

Green supply chain practice adoption and firm performance: manufacturing SMEs in Uganda

2019 ◽  
Vol 30 (1) ◽  
pp. 5-35 ◽  
Author(s):  
Sheila Namagembe ◽  
S. Ryan ◽  
Ramaswami Sridharan
Keyword(s):  
Environmental Management ◽  
Structural Equation ◽  
Management Practices ◽  
Performance Outcomes ◽  
Economic Costs ◽  
Content Type ◽  
Practice Adoption ◽  
Equation Modelling ◽  
Environmental Management Practices ◽  
Green Practices

Purpose The purpose of this paper is to assess the relationship between five green practices and firm performance. In addition, this paper investigates the influence of each green practice on environmental performance, economic benefits, and economic costs. Design/methodology/approach Data were collected based on a cross-sectional survey of owner/managers of 200 manufacturing SME firms in Uganda, Africa. SPSS was used to find descriptive means and test relationships between green practices and performance outcomes. Structural equation modelling was used to test for the influence of each practice on performance outcomes. The structural equation modelling results were obtained using the Covariance-Based Structural Equation Modelling software. Results were compared with similar studies conducted in developing countries. Findings Different green practices affect different performance dimensions in different ways across different industries. For example, eco-design and internal environmental management practices significantly influence environmental performance; green purchasing and internal environmental management practices significantly influence economic benefits; and internal environmental management practices affect economic costs. Overall internal environmental management is the key to positive outcomes across the three performance criteria. The authors show how the results obtained vary from similar studies conducted in developing countries and explain possible reasons for the difference. Research limitations/implications Africa is a rapidly industrialising nation faced with difficult choices between economic growth and increased pollution. Because SMEs represent the majority of manufacturing firms, they are the main polluters. Hence, better understanding of the costs and benefits, both environmental and economic, is important to encourage green practice adoption for the betterment of community health and prosperity. Originality/value Despite numerous studies on the relationships between green practice adoption and performance outcomes, only a few studies include both economic costs and benefits in addition to environmental performance. The study covers five green supply chain practices, whereas most similar studies are limited in the number of practices examined. The African context is unique and important because industrial development and environmental protection goals are in conflict. Similar studies are predominant in an Asian context which is more developed than Africa. The findings and comparisons raise important questions for further research in relation to the roles of national regulations, geographical markets and industry types in furthering green practices in manufacturing.

The barriers to the adoption of environmental management practices in the hotel industry: a study of Malaysian hotels

2013 ◽  
Vol 14 (4) ◽  
pp. 106-117 ◽  
Author(s):  
Noor Shairullizan KamalulAriffin ◽  
Siti Nabiha Abdul Khalid ◽  
Nabsiah Abdul Wahid
Keyword(s):  
Environmental Management ◽  
Management Practices ◽  
Hotel Industry ◽  
Environmental Management Practices
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