Stakeholder Influence on the Implementation of Environmental Management Practices in the Hotel Industry

2015 ◽  
Vol 18 (4) ◽  
pp. 387-398 ◽  
Author(s):  
Patricia S. Sánchez-Medina ◽  
René Díaz-Pichardo ◽  
Maricela Cruz-Bautista
2016 ◽  
Vol 2 (1) ◽  
Author(s):  
Ajay Kumar Mithilesh Rai

As per my pilot study conducted on Star Hotels (3-5) to see the degree of Greenness in operation using Environmental Management Practices Indicators for Sustainability & Profitability as well in due course and measuring their impact on guest satisfaction. Based on the findings it was observed that there was a positive impact of innovative green practices, service quality, courtesy, competency and responsiveness (CCR) of staff on guest satisfaction level in the hotel.


2014 ◽  
Vol 8 (1) ◽  
pp. 23 ◽  
Author(s):  
A. K. Siti–Nabiha ◽  
R. A. George ◽  
N. Abdul Wahid ◽  
A. Amran ◽  
R. Mahadi ◽  
...  

In recent years, the hotel industry has recognized the need to have more environmentally friendly operations. The main focus, however, has been on improving environmental management practices in developed countries. Furthermore, most attempts to develop assessment tools for green practices have come from such countries as well, which have a different socioeconomic situation from developing countries. Therefore, to capture a <br />more accurate picture of environmental management practices from the developing country context, specifically a Malaysian context, the authors in this paper created an index to measure the level of green practices among<br />Malaysian hotels. Doing so, however, resulted in a search for green index development methods. This lead to the discovery that existing tools such as the Delphi method were not appropriate tools that could be used to develop a Malaysian green index. To address the above, the authors propose a green index development method that can be used for a  Malaysian and developing country context. Hence, in this paper, the method of developing a green practice index for the Malaysian hospitality industry, the differences and advantages of this method compared to the commonly used Delphi method and finally the Malaysian Green Practice Index for the hotel industry are presented.<br /><br />


2013 ◽  
Vol 14 (4) ◽  
pp. 106-117 ◽  
Author(s):  
Noor Shairullizan KamalulAriffin ◽  
Siti Nabiha Abdul Khalid ◽  
Nabsiah Abdul Wahid

2012 ◽  
Vol 14 (03) ◽  
pp. 1250018 ◽  
Author(s):  
ERIC DORION ◽  
ELIANA SEVERO ◽  
PELAYO OLEA ◽  
CRISTINE NODARI ◽  
JULIO FERRO DE GUIMARAES

Since Brazilian healthcare institutions have the duty to care about public health service, they also have the social and financial responsibilities to bring environmentally friendly practices and strategies, including principally a responsible attitude towards hospital waste management. Negligent waste management contributes significantly to polluting the environment. Today, a specific regional context in the southern State of Rio Grande do Sul, Brazil, shows an ambivalent situation in terms of hospital waste management. This study aims to analyze the environmental management practices and innovation strategies of the hospitals of the Serra Gaúcha region, as well as conducting a comparison between the environmental management practices versus the current Brazilian laws. Based on data analysis, it was found that all hospitals employ the practice of waste segregation, preserving public health and environmental quality. However, in respect to hospital waste effluents, 75% of the hospitals of the Serra Gaúcha region do not treat their hospital effluents, not complying with the current Brazilian legislation.


2015 ◽  
Vol 86 ◽  
pp. 256-264 ◽  
Author(s):  
Camila Duarte Teles ◽  
José Luis Duarte Ribeiro ◽  
Maria Auxiliadora Cannarozzo Tinoco ◽  
Carla Schwengber ten Caten

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