Objective: To examine how simulation coaching affects emotional intelligence (EI) skills and situational awareness in social and healthcare staff of small and medium-sized enterprises.Methods: This qualitative study involved 36 mental health and child protection professionals in five enterprises. Following simulation-based coaching interventions centered around the development of EI and situational awareness, the participants wrote essays on their development. Inductive content analysis was used to analyze the body of material.Results: The participants found simulation coaching an effective method for learning EI, situational awareness and teamwork skills. They also considered the scenarios and shared reflections to be a form of work supervision.Conclusions: Simulation coaching offers potential for the development of EI and situational awareness in mental health and child protection professionals.
“It’s like the stages of grief”: A Qualitative Study of the Psychological Experience of Frontline Perioperative Healthcare Staff in Responding to COVID-19 (Preprint)