scholarly journals Mental health service user and worker experience of psychosocial support via telehealth through the COVID-19 pandemic: A qualitative study (Preprint)

10.2196/29671 ◽  
2021 ◽  
Author(s):  
Annie Venville ◽  
Sarah O'Connor ◽  
Hannah Roeschlein ◽  
Priscilla Ennals ◽  
Grace McLoughlan ◽  
...  
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
Qualitative Study ◽  
Service User ◽  
Psychosocial Support ◽  
Mental Health Service User ◽  
Worker Experience

scholarly journals A qualitative study of 2Create: A mental health service user-led art group

Arts & Health ◽  
2015 ◽  
Vol 8 (2) ◽  
pp. 169-181 ◽  
Author(s):  
Ceri Wilson ◽  
Lyn Kent
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
Qualitative Study ◽  
Service User ◽  
Mental Health Service User

scholarly journals Mental health service user and worker experience of psychosocial support via telehealth through the COVID­19 pandemic: A qualitative study (Preprint)

2021 ◽  
Author(s):  
Annie Venville ◽  
Sarah O'Connor ◽  
Hannah Roeschlein ◽  
Priscilla Ennals ◽  
Grace McLoughlan ◽  
...  
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
Service Delivery ◽  
Service User ◽  
Psychosocial Support ◽  
Service Users ◽  
Worker Experience ◽  
To Receive ◽  
The Relationship

BACKGROUND The Covid-19 pandemic saw telehealth rapidly become the primary way to receive mental health care. International research has validated many of the benefits and challenges of telehealth known pre-pandemic for specific population groups. However, if telehealth is to assume prominence in future mental health service delivery, greater understanding is needed about its capacity to provide psychosocial support for people with complex and enduring mental health conditions. OBJECTIVE Focusing on an Australian community-managed provider of psychosocial intervention and support, this qualitative study aimed to understand the service user and worker experience of psychosocial support via telehealth through the COVID­19 pandemic. METHODS This research was jointly developed, and conducted by people with lived experience of mental ill health and/or distress, mental health service providers, and university-based researchers. Semi structured interviews conducted between August and November 2020 explored participant experiences of receiving or providing psychosocial support via telehealth platforms including telephone, text, and video conferencing. Qualitative data was analysed thematically, quantitative data was collated and analysed using descriptive statistics. RESULTS Twenty service users and eight workers completed individual interviews via telephone or video conferencing platform. Sixty percent (n=12) of service users received psychosocial support services by telephone, 30% (n=6) by videoconferencing, and 10% (n=2) through a blend of telephone and videoconferencing. Of note, 55% (n=11) of service user participants stated a future preference for in-person psychosocial support services, 30% (n=6) preferred to receive a mixture of in-person and telehealth, and 15% (n=3) elected telehealth only. Two meta- themes emerged as integral to worker and service user experience of telehealth during the pandemic: (1) creating safety and comfort, and (2) a whole new way of working. The first meta-theme comprises sub-themes relating to a sense of safety and comfort while using telehealth; including trusting in the relationship, and having and exercising choice and control. The second meta-theme contains sub-themes reflecting key challenges and opportunities associated with the shift from in-person psychosocial support to telehealth. CONCLUSIONS Overall, our findings highlighted that most service users experienced telehealth positively, but this was dependent on them continuing to get the support they needed in a way that was safe and comfortable. Whilst access difficulties of a subgroup of service users should not be ignored, most service users and workers were able to adapt to telehealth by focusing on maintaining the relationship and using choice and flexibility to maintain service delivery. Although most research participants expressed a preference for a return to in person psychosocial support, or hybrid in-person and telehealth models, there was a general recognition that intentional use of telehealth could contribute to flexible and responsive service delivery. Notably, challenges to telehealth provision of psychosocial support identified in this study are yet to be fully understood.

Latent structure and factor reliability of the National Health Service Community Mental Health Service User Questionnaire

2021 ◽  
pp. 1-7
Author(s):  
Mauricio Scopel Hoffmann ◽  
Katia Bones Rocha ◽  
Sara Evans-Lacko ◽  
Natan Pereira Gosmann ◽  
Natalia Becker ◽  
...  
Keyword(s):  
Mental Health ◽  
National Health Service ◽  
Mental Health Service ◽  
Community Mental Health ◽  
Health Service ◽  
Service User ◽  
Latent Structure ◽  
Community Mental Health Service ◽  
Service Community ◽  
Mental Health Service User

scholarly journals Psychedelic perceptions: mental health service user attitudes to psilocybin therapy

2021 ◽  
Author(s):  
Kate Corrigan ◽  
Maeve Haran ◽  
Conor McCandliss ◽  
Roisin McManus ◽  
Shannon Cleary ◽  
...  
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
Service User ◽  
Religious Beliefs ◽  
Age Groups ◽  
Total Sample ◽  
Psychiatric Clinic ◽  
User Attitudes ◽  
Mental Health Service User

Abstract Introduction Despite the rapid advance of psychedelic science and possible translation of psychedelic therapy into the psychiatric clinic, very little is known about mental health service user attitudes. Objectives To explore mental health service user attitudes to psychedelics and psilocybin therapy. Methods A questionnaire capturing demographics, diagnoses, previous psychedelic and other drug use, and attitudes to psychedelics and psilocybin therapy was distributed to mental health service users. Results Ninety-nine participants completed the survey (52% female, mean age 42 years). The majority (72%) supported further research, with 59% supporting psilocybin as a medical treatment. A total of 27% previously used recreational psilocybin, with a male preponderance (p = 0.01). Younger age groups, those with previous psychedelic experience, and those with non-religious beliefs were more likely to have favourable attitudes towards psilocybin. A total of 55% of the total sample would accept as a treatment if doctor recommended, whereas 20% would not. Fewer people with depression/anxiety had used recreational psychedelics (p = 0.03) but were more likely to support government funded studies (p = 0.02). A minority (5%) of people with conditions (psychosis and bipolar disorder) that could be exacerbated by psilocybin thought it would be useful for them. One fifth of the total sample viewed psychedelics as addictive and unsafe even under medical supervision. Concerns included fear of adverse effects, lack of knowledge, insufficient research, illegality, and relapse if medications were discontinued. Conclusions The majority supported further research into psilocybin therapy. Younger people, those with previous recreational psychedelic experience, and those with non-religious beliefs were more likely to have favourable attitudes towards psilocybin therapy.

Mental health service user involvement in policy development: social inclusion or disempowerment?

2011 ◽  
Vol 16 (4) ◽  
pp. 177-184 ◽  
Author(s):  
Sue Cowan ◽  
David Banks ◽  
Paul Crawshaw ◽  
Andrew Clifton
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
Policy Development ◽  
Service User ◽  
Social Inclusion ◽  
User Involvement ◽  
Service User Involvement ◽  
Mental Health Service User

scholarly journals Mental Health Service User Experience of Positive Psychotherapy

2014 ◽  
Vol 71 (1) ◽  
pp. 85-92 ◽  
Author(s):  
Tamsin Brownell ◽  
Beate Schrank ◽  
Zivile Jakaite ◽  
Charley Larkin ◽  
Mike Slade
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
User Experience ◽  
Service User ◽  
Positive Psychotherapy ◽  
Mental Health Service User ◽  
Service User Experience
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