A Novel User Utility Score for Diabetes Management Using Digital Health Technology: Results from a Randomized Controlled Trial of a Tailored Mobile Coaching System (Preprint)
BACKGROUND Digital health technology has been developed to support diabetes self-management, but its effectiveness could depend on patient engagement. OBJECTIVE We examined the relationship between novel user utility score (UUS) developed to measure patient engagement and glycemic control among a policyholders with type 2 diabetes. METHODS In 72 participants, we analyzed the association of health outcomes over 12 months with UUS for the first 3 months through a sub-analysis of results from a 12-month randomized controlled trial of a tailored mobile coaching (TMC) system. The UUS was calculated as the sum of scores for four major core components (range 0–8): frequency of self-monitoring blood glucose testing, dietary and exercise records, and message reading rate. RESULTS Participants were divided into two groups: UUS:0–4 (n = 38) and UUS:5–8 (n = 34). Change from baseline in HbA1c was greater with the UUS:5–8 group than the UUS:0–4 group at 3 months (-1.0% vs. -0.37%; P = 0.018), and was sustained through 6 (-0.99 vs. -0.32; P = 0.013) and 12 months (-0.92 vs. -0.33; P = 0.049). Significant differences in changes in HbA1c between the groups were observed over the 12-month period (P for trend < 0.0001). Changes in HbA1c at 3, 6 and 12 months were significantly associated with UUS. CONCLUSIONS UUS as a measure of patient engagement was associated with changes in HbA1c and could be used to predict improved glycemic control in diabetes management using a TMC system in type 2 diabetes. CLINICALTRIAL NCT03033407