Mediation Effect of Empowerment in the Relationship Between Servant Leadership and Organizational Citizenship Behavior

2017 ◽  
Vol 8 (5) ◽  
pp. 167-186
Author(s):  
Yong-Min Kim ◽  
Ju-Yong Lee
2021 ◽  
Vol 16 (1) ◽  
pp. 70-83
Author(s):  
Mohammad Harisur Rahman Howladar ◽  
Md Sahidur Rahman

Abstract The main aim of the study to find out whether organizational commitment has any mediation effect on the relationship between servant leadership and organizational citizenship behavior. Data was collected from 432 managers and staff of private commercial banks in Bangladesh. The respondents were selected using the convenience sampling technique. Structural equation modeling was used for analyzing the collected data. The study reveals that servant leadership has a direct influence on organizational commitment and organizational citizenship behavior, as well as organizational commitment has a direct impact on organizational citizenship behavior. It is also revealed that the relationship between servant leadership and organizational commitment is partially mediated by organizational commitment. The main implication of the study is that employees’ organizational citizenship behavior can be improved by servant leadership of managers through the indirect effect of organizational commitment of employees. The study also pinpoints some limitations as well as future research directions.


2017 ◽  
Vol 5 (1) ◽  
pp. 15 ◽  
Author(s):  
Nishad Nawaz ◽  
Anjali Mary Gomes

The present study was conducted in colleges, universities in India to understand the relationship between the teamperformance, organizational citizenship behavior and team conflict. The data has been collected throughquestionnaire and analyzed data to know the team conflict mediation effect on relationship conflict, task conflict,team performance and organizational citizenship behavior. The study consist of 204 team members whichparticipated from 25 different colleges and universities and the data analysis was performed through SPSS 22 versionused for hierarchical regression to get desire results. The detailed analysis was performed and discussed in detail.


2016 ◽  
Vol 11 (11) ◽  
pp. 264
Author(s):  
Mohammed Saeed Al-Amri

The aim of this study is to examine the relationship between servant leadership and organizational citizenship behavior. To achieve this aim, the study utilized a questionnaire consists of two validated and well established instruments. This questionnaire has been distributed to a sample consist of (500) employees of insurance companies. A total of (327) complete questionnaires has been received back at a response rate of 65%. After analyzing data and testing hypotheses, the results indicated that the level of servant leadership in insurance companies is at the middle and the most prominent practices of servant leadership are associated with the dimension of empowerment, while those associated with the dimension of courage was the less common practice. The results also pointed out that the level of employees’ organizational citizenship behavior was high. Finally the study revealed that there is a relationship between all the dimensions of servant leadership and organizational citizenship behavior except courage dimension. Based on these results, certain recommendations were suggested.


2021 ◽  
pp. 089976402110574
Author(s):  
Nor Syamaliah Ngah ◽  
Nor Liza Abdullah ◽  
Norazah Mohd Suki

Nonprofit organizations (NPOs) face great challenges in attracting and retaining volunteers due to the short-term nature of most voluntary posts. This study examines the mediating effect of job satisfaction on the relationship between servant leadership and volunteer retention and organizational citizenship behavior in NPOs among university students in the context of a developing nation. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach reveals that job satisfaction is the most important predictor of volunteer retention in NPOs. Moreover, the significantly mediating effects of job satisfaction on the relationship between servant leadership and volunteer retention and organizational citizenship behavior in NPOs is evinced. Volunteers report being highly satisfied with the NPOs’ communication of their vision and mission and confirm that they are provided with support networks when volunteer-related problems occur and when they are autonomous in fulfilling their volunteer assignments.


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