scholarly journals From knowledge co-creation to value co-creation and beyond: challenging global emergency in smart service systems.

2022 ◽  
Author(s):  
Francesco Polese ◽  
Orlando Troisi ◽  
Mara Grimaldi
Keyword(s):  
Service Systems ◽  
Smart Service

The different shades of innovation emergence in smart service systems: the case of Italian cluster for aerospace technology

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Orlando Troisi ◽  
Anna Visvizi ◽  
Mara Grimaldi
Keyword(s):  
New Technologies ◽  
Service Systems ◽  
Constructivist Grounded Theory ◽  
Structured Interviews ◽  
Social Rules ◽  
Content Type ◽  
Novel Technologies ◽  
Aerospace Technology ◽  
Smart Service ◽  
Relational Strategies

Purpose The purpose of this paper is to explore the emergence of innovation in smart service systems to conceptualize how actor’s relationships through technology-enabled interactions can give birth to novel technologies, processes, strategies and value. The objectives of the study are: to detect the different enablers that activate innovation in smart service systems; and to explore how these can lead dynamically to the emergence of different innovation patterns. Design/methodology/approach The empirical research adopts an approach based on constructivist grounded theory, performed through observation and semi-structured interviews to investigate the development of innovation in the Italian CTNA (Italian acronym of National Cluster for Aerospace Technology). Findings The identification and re-elaboration of the novelties that emerged from the analysis of the Cluster allow the elaboration of a diagram that classifies five different shades of innovation, introduced through some related theoretical propositions: technological; process; business model and data-driven; social and eco-sustainable; and practice-based. Originality/value The paper embraces a synthesis view that detects the enabling structural and systems dimensions for innovation (the “what”) and the way in which these can be combined to create new technologies, resources, values and social rules (the “how” dimension). The classification of five different kinds of innovation can contribute to enrich extant research on value co-creation and innovation and can shed light on how given technologies and relational strategies can produce varied innovation outcomes according to the diverse stakeholders engaged.

scholarly journals Capturing smart service systems: Development of a domain‐specific modelling language

2019 ◽  
Vol 29 (6) ◽  
pp. 1207-1255 ◽  
Author(s):  
Rocco Xaver Richard Huber ◽  
Louis Christian Püschel ◽  
Maximilian Röglinger
Keyword(s):  
Systems Development ◽  
Service Systems ◽  
Modelling Language ◽  
Domain Specific ◽  
Smart Service

Semantic Interoperability Methods for Smart Service Systems: A Survey

2019 ◽  
pp. 1-15 ◽  
Author(s):  
Fabian Burzlaff ◽  
Nils Wilken ◽  
Christian Bartelt ◽  
Heiner Stuckenschmidt
Keyword(s):  
Semantic Interoperability ◽  
Service Systems ◽  
Smart Service
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