This case discusses the development of an alignment model utilizing strategy; structure and information technology after a CIO in the 1990’s suggested to the board of directors the need for an investment program on a barcode system at the front office. The purpose was to decrease entry time of cashier and waiting time of customer’s, in order to increase competitive advantage.
An Empirical Study on Performance of the Community Social Service Investment Program: Focused on Effects of Intensive Management Program for the Children in Vulnerable Families