Information security governance as key performance indicator for financial institutions

2009 ◽  
Vol 38 (38) ◽  
pp. 161-167 ◽  
Author(s):  
Dmitry Kryukov ◽  
Raimonds Strauss

Information security governance as key performance indicator for financial institutions Due to their nature financial institutions and their performance are in constant focus of attention from different stakeholder groups. These groups according to their functions and interests are implementing different sets of key performance indicators for financial institution performance assessment. In the proposed paper authors present a hypothesis of information security governance being a financial institution key performance indicator. Authors provide high level overview of existing situation in key performance indicator domain for financial institutions. The overview of stakeholder groups interested in financial institution performance management is provided. In the same way as corporate governance is treated as financial and operational performance reflecting and influencing factor, information security governance as a component of corporate governance, according to authors' opinion, should be treated as key performance indicator for financial institutions. In the paper the most indicative financial performance indicators as well as their calculation methods are defined for financial institutions. The paper contains overview of information security assessment models and researches in this field. Authors have chosen information security maturity model to use in testing hypothesis. The paper contains description of calculation methodology for financial performance indicators and information security maturity indicators. The hypothesis has been proved performing analysis of correlation between calculated financial performance indicators and information security governance model indicators for chosen Latvian financial institutions.

Author(s):  
Mufti Imam Pekih ◽  
Adelina Sembiring ◽  
Sugeng Santoso

<p><span lang="PT-BR">PT Jakarta International Container Terminal (JICT) is the largest container port in Indonesia. Currently, JICT capacity is 2.5 million TEUs (Twenty-foot Equivalent Units) per year, it continues to strive to improve international services and is supported by adequate container loading and unloading equipment. The requirement to establish common standards in different types of container port equipment and identify performance indicators to assess the performance of container handling equipment has increased. Although the Quay Container Crane (QCC) operating system may be different at each container terminal, there are similarities in its main movements, namely: Main Hoist, Trolley, Gantry, and Boom. By knowing the clock metric for each movement, it is possible to determine the Key Performance Indicator (KPI) that has been adopted and assess the performance of the Quay Container Crane (QCC). The results of the study identified that the value of MMBF (Mean Move Between Failures) decreased due to the accumulation of long-lasting heavy load operations, while the number of maintenance activities for machine parts and working hours continued to increase. Key Performance Indicator (KPI) as a management tool can guide QCC inspections and the results can provide useful insights for improving the performance of equipment and container loading and unloading operations in the future.</span></p>


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