Key Performance Indicators Analysis for Quay Container Crane Performance Assessment (Case Study at Jakarta International Container Terminal)

Author(s):  
Mufti Imam Pekih ◽  
Adelina Sembiring ◽  
Sugeng Santoso

<p><span lang="PT-BR">PT Jakarta International Container Terminal (JICT) is the largest container port in Indonesia. Currently, JICT capacity is 2.5 million TEUs (Twenty-foot Equivalent Units) per year, it continues to strive to improve international services and is supported by adequate container loading and unloading equipment. The requirement to establish common standards in different types of container port equipment and identify performance indicators to assess the performance of container handling equipment has increased. Although the Quay Container Crane (QCC) operating system may be different at each container terminal, there are similarities in its main movements, namely: Main Hoist, Trolley, Gantry, and Boom. By knowing the clock metric for each movement, it is possible to determine the Key Performance Indicator (KPI) that has been adopted and assess the performance of the Quay Container Crane (QCC). The results of the study identified that the value of MMBF (Mean Move Between Failures) decreased due to the accumulation of long-lasting heavy load operations, while the number of maintenance activities for machine parts and working hours continued to increase. Key Performance Indicator (KPI) as a management tool can guide QCC inspections and the results can provide useful insights for improving the performance of equipment and container loading and unloading operations in the future.</span></p>

2019 ◽  
Vol 8 (1) ◽  
pp. 6
Author(s):  
Jung-Hyun Jo ◽  
Sihyun Kim

Since the introduction of containerization in 1956, its growth has led to a corresponding growth in the role of container seaborne traffic in world trade. To respond to such growth, requirements for setting up the common standards in various kinds of container harbor equipment, and identifying performance indicators to assess container handling equipment performance have increased. Although the operating systems in ship-to-shore cranes may be different at each container terminal, the four main movements are the same: hoist, trolley, gantry, and boom. By determining in this work the hour metrics for each movement, it was possible to define the key performance indicators to be adopted and assess ship-to-shore crane performance. The research results identified that the mean time between failures is decreasing because of the accumulation of long-lasting heavyweight operations, while the number of maintenance of machine parts incidents and man-hours is steadily increasing. The key performance indicators offer a management tool to guide future ship-to-shore container crane inspection and the results provide useful insights for future container crane equipment operation improvements.


2011 ◽  
Vol 4 (9) ◽  
pp. 9 ◽  
Author(s):  
Kritsana Sukboonyasatit ◽  
Chaiwit Thanapaisarn ◽  
Lampang Manmar

The research objective was to develop public universities key performance indicators. Qualitative research and interviews were employed with each public universitys senior executive and quality assessors. The sample group was selected by the office of the public sector development commission and Thailands public universities can be separated into three groups based on their quality assessment score: 1) the high scoring group, 2) the moderate scoring group, and 3) the low scoring group. The results showed that the high scoring group had set a clear strategic context such as vision, mission, core values and corporate goals. In the case of the moderate scoring group it was found that some sections of the strategic context, such as the vision and mission, had already been defined, but corporate goals were yet to be determined. The strategic context was not clear and remained inactive for the low scoring group. In additional, each public university should establish two different sets of key performance indicators; first, a common key performance indicator which is aligned with the public university mission to enhance macro education, and which can be separated by five assessment perspectives as follows: 1) to produce graduates, 2) to promote and expand the universitys research, 3) to provide academic services, 4) to preserve and promote the arts, culture and heritage, and 5) to manage the university. The second specific key performance indicator should be aligned with the universitys strategic context, especially its vision and goals.


The number of container boxes handled at the container terminal dynamically fluctuates as a function of a number of parameters. The most prominent variables influencing are the Economics’ National Program, the location and trading characteristics of the terminal, and the land use programs of hinterlands. Further, it is one terminal could serve more than one quay simultaneously. This research was conducted in order to determine the optimal performance of container terminals, along with the utilities to the increase in container terminal services Semarang. The results are expected to reveal the existing problems related to the services of a container terminal, especially regarding the following matters: review and develop performance indicators container terminals that is optimized especially for Semarang container terminal (TPKS), knowing the performance level of the container terminal at TPKS utility, and knowing the number of containers optimal service units, ranging from dock to yard container based on the rate of arrival of containers in TPKS. The research methodology used in this study is as follows: conducting a literature study/library, in order to obtain an overview of problems faced by the Semarang container terminal (TPKS), data collection related to the performance of container terminal, processing and analyzing research data to obtain a technical description of the various parameters needed in evaluating the Container Terminal Performance Indicators, Optimal Value of the service unit loading and unloading containers, ships and goods flow forecasting, producing Container Terminal Performance Indicators, formulate conclusions and recommendations from the results obtained in the performance evaluation process and service optimization Container Terminal loading and unloading of containers. The container terminal performance is an important indicator to evaluate the operational continuity and smoothness, in fulfilling its major function in serving the transportation mechanism of goods. One method to evaluate the container terminal performance is to observe the service level and utility of this terminal. From the evaluation’s results, a program to improve and to enhance the service levels for the future could be designed. The methodological approach accessed in this research work includes BOR (Berth Occupancy Ratio) data collecting, data processing and analysis using multiple methods, and producing a conclusion. The results are also to typical research topics. The study yielded in a BOR for the period till 2015 based on a BOR mooring of 34 - 45 percent. The benefits of this research can be used to improve container terminal performance.


2009 ◽  
Vol 38 (38) ◽  
pp. 161-167 ◽  
Author(s):  
Dmitry Kryukov ◽  
Raimonds Strauss

Information security governance as key performance indicator for financial institutions Due to their nature financial institutions and their performance are in constant focus of attention from different stakeholder groups. These groups according to their functions and interests are implementing different sets of key performance indicators for financial institution performance assessment. In the proposed paper authors present a hypothesis of information security governance being a financial institution key performance indicator. Authors provide high level overview of existing situation in key performance indicator domain for financial institutions. The overview of stakeholder groups interested in financial institution performance management is provided. In the same way as corporate governance is treated as financial and operational performance reflecting and influencing factor, information security governance as a component of corporate governance, according to authors' opinion, should be treated as key performance indicator for financial institutions. In the paper the most indicative financial performance indicators as well as their calculation methods are defined for financial institutions. The paper contains overview of information security assessment models and researches in this field. Authors have chosen information security maturity model to use in testing hypothesis. The paper contains description of calculation methodology for financial performance indicators and information security maturity indicators. The hypothesis has been proved performing analysis of correlation between calculated financial performance indicators and information security governance model indicators for chosen Latvian financial institutions.


2018 ◽  
Vol 5 (1) ◽  
Author(s):  
Joko Hardono

Pengukuran kinerja Supply Chain PT. XYZ hanya melihat dari produktivitas perusahaan. Produktivitas hanya mampu mengukur kinerja proses internal, pada proses internal dalam satu hubungan rantai pasok. Perusahaan perlu merancang model pengukuran kinerja supply chain secara keseluruhan dan terintegrasi dalam suatu hubungan kausal, mulai dari pemasok, proses internal kepada pelanggan, untuk mengetahui efektivitas perusahaan rantai pasokan. balanced scorecard memenuhi perspektif yang diperlukan. Model balanced scorecard digunakan sebagai kerangka kerja untuk merancang Key Performance Indicator (KPI) dari kinerja supply chain PT. XYZ. KPI adalah desain berdasarkan 4 perspektif, yaitu: proses internal, pelanggan, pembelajaran dan pertumbuhan dan perspektif keuangan. Pembobotan untuk menentukan prioritas antara perspektif dan KPI dilakukan dengan menggunakan Analytical Hierarchy Process (AHP). Hasil dari analisis dihasilkan 20 KPI. perspektif proses internal yang berisi 9 KPI dengan berat total 21,0%, perspektif pelanggan berisi 6 KPI dengan berat total 42,6%, Belajar dan perspektif pertumbuhan berisi 4 KPI dengan berat total 17,5%, perspektif Pemegang Saham mengandung 1 KPI dengan total berat 19,0. Kata kunci: Key Performance Indicator, Supply Chain, Balanced Scorecard, Analytical Hierarchy proceses


2018 ◽  
Author(s):  
Indah Hartati

Agency 's National Population and Family Planning (BKKBN) ABCD Province (BKKBN) has the main task to prepare a national plan policies sceara comprehensive and integrated so as to realize a happy little family welfare by limiting the number of births and spacing pregnancies by making family planning. At this time there is no information system audit in Sub Section Equipment and Supplies, especially on the level of service performance measurement procurement, maintenance, care and borrowing that can meet the needs of the organization, so that institutions do not yet know with certainty the existence of problems in the procurement of services, maintenance, maintenance must be addressed. Performance measurement refers to the standard COBIT 4.1 framework on Domain DS1, DS10 and DS12.Key Performance Indicator (KPI) DS 01 that must be implemented are: Increased operational services to the user continuously. Review agreements and contracts every 1 week in order to stay updated information systems technology. Key Performance Indicator (KPI) DS10 that must be implemented are: Training/training to address the issues/problems that are routinely encountered has been done faithfully 3 (three) months. DS12 implemented Key Performance Indicators monitoring the use of the assets given, supervision of the use of formal facilities, evaluation/monitoring.The results obtained conclusions, the DS1, DS10 and DS12 on Domain Delivery and Service are supplied by the Sub-Section Equipment and Supplies to the BKKBN ABCD Province in general are defined at the level of process maturity, there is evidence that the institution is aware of the problems that must be addressed, and have been processed using methods that have been standardized in the solution, has clearly defined the steps that will be used to support the service . In general, the approach to the management of the process has been well organized.


2018 ◽  
Author(s):  
Sigit Haryadi

Contents of the Chapter: 1.The contents of Telecommunication Service Performance Indicators; 2.Procedure of Key Performance Indicators Determination; 3.Target Values Determination; 4.Examples of the KPI (Key Performance Indicator); 5.Details of Quality Parameters in the Various International Standards; 5.1.ITU-T QoS Parameters; 5.2.ETSI- QoS Parameters; 5.3.3GPP QoS Parameters; 5.4.GSM Association Parameters


2017 ◽  
Vol 18 (2) ◽  
pp. 168
Author(s):  
Muh Rokhim

Balanced Score Card (BSC) is one of the management tools to manage the implementation of strategy, measure the performance beyond mere financials and to communicate the vision, strategy and performance to stakeholders. In this research, researcher will focus on cascading the Key Performance Indicator (KPI) with using the BSC methodology in the industrial Engineering Department at one of the tire manufacturing company located in Tangerang. This KPI will be a good tools to manage the performance of each engineers in the organization and to ensure align with the vision and strategy from the Top Management. Result of the KPI performance also will be an useful Performance Management tool for the Manager  in order to give the yearly appraisal for each engineers in avoiding of the subjective way likes currently happened.


2014 ◽  
Vol 9 (2) ◽  
Author(s):  
Elvira Fetahu

As market develops and grows continuously and internationalizes, the confusion among companies increases regarding their orientation of the business. They find it each day more difficult to grab new shares in the market, to capture and gain new customers, to hold their clientele, to increase continuously their customers’ satisfaction, to position properly in the market and to face competition, as well as to answer to the spontaneity of the market evolution.  This tells for an increasing role of marketing in the companies’ organization, and of course in their performance and profitability. Even this necessity, the top management and other departments, but especially the finance ones are often debating on the marketing role and its contribution in the overall profit of the company, as marketing is very much oriented and familiar with performance indicators rather than financial results and profit in itself. There are views recently which emphasize that marketing is finance too, as it completes the value chain and realizes indirectly all the company’s targets. To this logic it has become necessary to measure its performance not only using marketing KPI (Key Performance Indicator) but financial metrics too. The study aims to show the reasons why marketing and finance are closely related and why “marketing is finance”. This is a deduction-induction-deduction theoretical review and treatment of the question, based on some facts and arguments both, from the world wide experience, as well as from Albanian reality of business and marketing.


2021 ◽  
Vol 11 (1) ◽  
pp. 6668-6673
Author(s):  
M. Mbugua ◽  
P. O. Ajwang' ◽  
M. Winja

Building construction projects suffer from many dangers such as cost and time overruns. A major reason for the failure of such projects is the lack of measurements of the construction performance. There is usually a disparity of judgment among the stakeholders when it comes to the perception of failure and success of a building construction project because it is based on personal indices. The aim of this study is to identify and rank the key performance indicators in their relative importance as a way to assist in building construction performance. A thorough literature review was conducted and 10 key performance indicators were identified. A questionnaire survey and interviews were used to collect data and the results were analyzed using the analytical hierarchical process, pair-wise comparison. As a result, the highest prioritized key performance indicator was safety, followed by time effectiveness and client satisfaction. The least prioritized key performance indicator was the environmental performance. The results of this paper may serve as a guideline in improving building construction projects.


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