scholarly journals Delivering on Outcomes

2018 ◽  
Vol 14 (2) ◽  
Author(s):  
Heather Gifford ◽  
Lesley Batten ◽  
Amohia Boulton ◽  
Melissa Cragg ◽  
Lynley Cvitanovic

This article explores the service delivery experience of Mäori health service providers within the context of contracting. It draws on selected findings from a three-year Health Research Councilfunded study and discusses how Mäori health service providers are evidencing that their service delivery is contributing to positive outcomes for whänau. Although generally outcomes contracting appears to be fraught for providers, the foundations of a policy platform for effective outcomes contracting ‘by Mäori for Mäori’ has been established through the Whänau Ora policy,\.

1998 ◽  
Vol 4 (3) ◽  
pp. 72
Author(s):  
Beth Wilson

This article presents data from two sources. The first set of data comes from complaints received by the Health Services Commissioner (Health Ombudsman) in Victoria from Consumers of Health Services about health service providers. The second set of data has been provided by 92 public hospitals using the health complaints information program. The Health Complaints Resolution Process is described and the data are presented in the hope that they may assist in formulating policies for women's health.


2006 ◽  
Vol 29 (4) ◽  
pp. 282-288 ◽  
Author(s):  
Judith A. Cook ◽  
Lisa A. Razzano ◽  
Nathan Linsk ◽  
Barbara L. Dancy ◽  
Dennis D. Grey ◽  
...  

1996 ◽  
Vol 19 (3) ◽  
pp. 104 ◽  
Author(s):  
Margaret Patrickson ◽  
Janny Maddern

During the past 10 years, financial pressures on health service providers have led toa quest for more efficient service delivery and many consequential changes to theorganisation and utilisation of staff. This study investigated the organisationalresponses to such pressures by four major South Australian hospitals and the level ofinvolvement of hospital human resource staff in the staffing issues associated withstrategic planning. With one exception, there was little contribution from qualifiedhuman resource professionals to staffing decisions involving medical and nursingpersonnel and little value was placed on their potential input by other professionalgroups. If, as suggested by writers on strategic human resource management, humanresource practice is moving toward a more strategic approach, then there is a largecredibility gap for human resource staff to overcome within the South Australianhealth service.


Author(s):  
Blessing M. Maumbe ◽  
Meke I. Shivute ◽  
Vesper T. Owei

The article examines ICT use in health service provision in Namibia. The patterns of ICT use for health services by patients, public and private health service providers are not yet fully understood. This study describes ICT applications in health service delivery to patients in the Khomas and Oshana regions of Namibia. The study interviewed 134 patients and 21 health service providers. Factor analysis on ICT use identified three main factor groupings namely, ‘high technology’, ’mobile technology’ and ‘traditional technology’. Multinomial regression results showed the major factors affecting multiple ICT awareness in the two regions as functional literacy, diverse sources of health information services, age and educational level of the patients. Logistic regression results on individual ICT use identified functional literacy, personal privacy, cost of ICT, age, education, and positive perceptions about ICT applications in improving health services as statistically significant factors influencing adoption by both rural and urban patients in Namibia.


2013 ◽  
Vol 01 (04) ◽  
pp. 139-147
Author(s):  
Enamul Hasib ◽  
Tariq-Ul-Hassan Khan ◽  
Malabika Sarker ◽  
Shayla Islam ◽  
Akramul Islam ◽  
...  

2011 ◽  
pp. 1090-1114
Author(s):  
Blessing M. Maumbe ◽  
Meke I. Shivute ◽  
Vesper T. Owei

The article examines ICT use in health service provision in Namibia. The patterns of ICT use for health services by patients, public and private health service providers are not yet fully understood. This study describes ICT applications in health service delivery to patients in the Khomas and Oshana regions of Namibia. The study interviewed 134 patients and 21 health service providers. Factor analysis on ICT use identified three main factor groupings namely, ‘high technology’, ’mobile technology’ and ‘traditional technology’. Multinomial regression results showed the major factors affecting multiple ICT awareness in the two regions as functional literacy, diverse sources of health information services, age and educational level of the patients. Logistic regression results on individual ICT use identified functional literacy, personal privacy, cost of ICT, age, education, and positive perceptions about ICT applications in improving health services as statistically significant factors influencing adoption by both rural and urban patients in Namibia.


1981 ◽  
Vol 36 (11) ◽  
pp. 1395-1418 ◽  
Author(s):  
Gary R. VandenBos ◽  
Joy Stapp ◽  
Richard R. Kilburg

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