The Effect of Emotional Labor of Hotel Employees on Emotional Exhaustion: Focused on the Moderating Effects of Supervisor and Coworker Supports

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2019.12.31.12.147 ◽

2019 ◽

Vol 31 (12) ◽

pp. 147-164

Author(s):

Kwang-Hi Park

Keyword(s):

Emotional Exhaustion ◽

Emotional Labor ◽

Moderating Effects ◽

Hotel Employees

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The Moderating Effect of Prosocial Behavior on the Relationship between Emotional Labor and Emotional Exhaustion of Hotel Employees: based on the Multivariate Linear Regression

2020 16th Dahe Fortune China Forum and Chinese High-educational Management Annual Academic Conference (DFHMC) ◽

10.1109/dfhmc52214.2020.00031 ◽

2020 ◽

Author(s):

Yixing Jin ◽

Cheng Lin ◽

Peiying Wu ◽

Yingda Wang

Keyword(s):

Linear Regression ◽

Prosocial Behavior ◽

Emotional Exhaustion ◽

Emotional Labor ◽

Moderating Effect ◽

Multivariate Linear Regression ◽

Hotel Employees ◽

The Relationship

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The Effect of Emotional Labor by Hotel Employees on the Emotional Exhaustion and Turnover Intention: The Moderated-Mediation Effects of Cognitive Flexibility

Korean Journal of Hospitality & Tourism ◽

10.24992/kjht.2021.12.30.08.35 ◽

2021 ◽

Vol 30 (8) ◽

pp. 35-51

Author(s):

Yong-Seok Lee ◽

Hyung-Ryoung Lee

Keyword(s):

Cognitive Flexibility ◽

Emotional Exhaustion ◽

Emotional Labor ◽

Turnover Intention ◽

Moderated Mediation ◽

Mediation Effects ◽

Hotel Employees

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The Structural Relationship Between Hotel Employees’ Person-Job Fit, Emotional Labor, Emotional Exhaustion, and Turnover Intention: Moderating Effect of Perceived Organization Support

Journal of Tourism Sciences ◽

10.17086/jts.2020.45.1.199.223 ◽

2021 ◽

Vol 45 (1) ◽

pp. 199-223

Author(s):

Yong-Seok Lee ◽

Hyung-Ryong Lee

Keyword(s):

Emotional Exhaustion ◽

Emotional Labor ◽

Turnover Intention ◽

Moderating Effect ◽

Structural Relationship ◽

Job Fit ◽

Hotel Employees ◽

Organization Support

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Effect of Emotional Labor on Emotional Exhaustion and Customer Orientation in Hotel Employees : Focused on Mediating Effect of Emotional Exhaustion

Journal of Tourism Management Research ◽

10.18604/tmro.2017.21.4.221 ◽

2017 ◽

Vol 21 (4) ◽

pp. 221-243

Author(s):

Kangsuk Yoo ◽

◽

Donghyun Ha

Keyword(s):

Emotional Exhaustion ◽

Emotional Labor ◽

Customer Orientation ◽

Mediating Effect ◽

Hotel Employees

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The effect of emotional labor of hotel employees on emotional exhaustion and self-efficacy: Moderating effect of emotional intelligence

International Journal of Tourism Management and Sciences ◽

10.21719/ijtms.34.1.9 ◽

2019 ◽

Vol 34 (1) ◽

pp. 161-182

Author(s):

Byungchang Choi ◽

Kyungmin Kim

Keyword(s):

Emotional Intelligence ◽

Emotional Exhaustion ◽

Emotional Labor ◽

Self Efficacy ◽

Moderating Effect ◽

Hotel Employees

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Emotional Labor Strategies, Emotional Exhaustion, and Turnover Intention: An Empirical Study of Chinese Hotel Employees

Journal of Human Resources in Hospitality & Tourism ◽

10.1080/15332845.2012.648837 ◽

2012 ◽

Vol 11 (2) ◽

pp. 87-105 ◽

Author(s):

Qin Lv ◽

Shi Xu ◽

Hui Ji

Keyword(s):

Empirical Study ◽

Emotional Exhaustion ◽

Emotional Labor ◽

Turnover Intention ◽

Hotel Employees

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A Moderating Effects of Social Support on the causal relationship among Emotional Labor, Job Burnout and Turnover Intention in Hotel Employees

Journal of Tourism Management Research ◽

10.18604/tmro.2018.22.1.15 ◽

2018 ◽

Vol 22 (1) ◽

pp. 325-346

Author(s):

Yeoungil Yoon ◽

◽

Moonsik Cho

Keyword(s):

Social Support ◽

Causal Relationship ◽

Emotional Labor ◽

Turnover Intention ◽

Job Burnout ◽

Moderating Effects ◽

Hotel Employees

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The Effects of Social Workers’ Emotional Labor on Emotional Exhaustion and Performance: Moderating Effects of Public Commitment and Self-Sacrifice

Journal of Distribution and Logistics ◽

10.22321/jdl2020070103 ◽

2020 ◽

Vol 7 (1) ◽

pp. 33-53

Author(s):

Seong Ae Lee ◽

Sang Duck Kim ◽

Myoung Soung Lee

Keyword(s):

Social Workers ◽

Emotional Exhaustion ◽

Emotional Labor ◽

Moderating Effects ◽

Public Commitment ◽

And Performance

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The Effects of Emotional Labor on Job Satisfaction of Hotel Employees: Analyzing Moderating Effects of Emotional Intelligence

Korean Journal of Stress Research ◽

10.17547/kjsr.2018.26.3.166 ◽

2018 ◽

Vol 26 (3) ◽

pp. 166-172 ◽

Author(s):

Kwang-Hi Park

Keyword(s):

Job Satisfaction ◽

Emotional Intelligence ◽

Emotional Labor ◽

Moderating Effects ◽

Hotel Employees

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Effect of Emotional Labor on Emotional Exhaustion and Customer Orientation in Hotel Employees : Focused on Mediating Effect of Emotional Exhaustion

Journal of Tourism Management Research ◽

10.18604/tmro.2017.21.4.11 ◽

2017 ◽

Vol 21 (4) ◽

pp. 221-243

Author(s):

Kangsuk Yoo ◽

◽

Donghyun Ha

Keyword(s):

Emotional Exhaustion ◽

Emotional Labor ◽

Customer Orientation ◽

Mediating Effect ◽

Hotel Employees

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