scholarly journals Getting the right design or getting the design right: an observation of 18 industry projects progressing through a structured design thinking process

10.31880/5862 ◽  
2015 ◽  
Author(s):  
Trevor Vaugh ◽  
Martin Ryan

2018 ◽  
Vol 9 (3) ◽  
pp. 103
Author(s):  
Yoshikazu Tomita ◽  
Takashi Maeno

Currently where everything has increased in complexity, systems designers such as a business model designer are challenged to solve ill-defined problems by creating innovations and designing societal systems. For handling such problems, design thinking has attracted attention as a methodology for solving "ill-defined" problems. However, design thinking cannot create innovations or design societal systems by itself because design thinking cannot guarantee reproducibility in a system design.In fact, design thinking is effective when applied to the systems approach process and when embedded in its processes. This paper proposes using the advantages of both design thinking and the systems approach to build a structured design thinking framework. This framework integrates the nonstructured design thinking process and the structured systems approach process. We used this framework to redesign a local community in Japan and to design a new concept of an aquarium. We further confirmed that this framework is effective.



2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 395-396
Author(s):  
Leila Aflatoony ◽  
Molly Perkins ◽  
Drenna Waldrop ◽  
Kenneth Hepburn

Abstract “Design Thinking,” an innovative, human-centric approach to problem-solving, seeks to ensure that design efforts “solve the right problem.” This presentation describes the Design Thinking process and illustrates its use in the context of three design studio sessions with of family caregivers of patients at the Integrated Memory Care Clinic (IMCC), a comprehensive medical home for persons living with dementia. The Design Thinking process entails five steps – Empathize, Define, Ideate, Prototype, Test – that engage consumers/end-users to identify, as precisely as possible, the issues or concerns that are most important to them and to further identify the possible solutions that seem to most fully address these concerns. The process can be described as one of divergent and convergent thinking. In the first session, the Empathize phase, IMCC caregivers were asked to think as broadly as possible about needs not being met by IMCC. These topics were reviewed more convergently in the second session, the Define phase; here the participants agreed on a shorter, prioritized list of needs to be addressed. In the third session (that combined the Ideate and pre-Prototype stages), participants identified 14 topics (interventions) they felt should be included in this program. Finally, in the Test phase, they assessed the topics and agreed that the most important need IMCC could address would be to provide a comprehensive orientation program for new caregivers. IMCC clinicians concurred with the salience of the problem to be solved and saw addressing it as contributing substantially to the improvement of IMCC clinical care.



Author(s):  
Linda MEIJER-WASSENAAR ◽  
Diny VAN EST

How can a supreme audit institution (SAI) use design thinking in auditing? SAIs audit the way taxpayers’ money is collected and spent. Adding design thinking to their activities is not to be taken lightly. SAIs independently check whether public organizations have done the right things in the right way, but the organizations might not be willing to act upon a SAI’s recommendations. Can you imagine the role of design in audits? In this paper we share our experiences of some design approaches in the work of one SAI: the Netherlands Court of Audit (NCA). Design thinking needs to be adapted (Dorst, 2015a) before it can be used by SAIs such as the NCA in order to reflect their independent, autonomous status. To dive deeper into design thinking, Buchanan’s design framework (2015) and different ways of reasoning (Dorst, 2015b) are used to explore how design thinking can be adapted for audits.



2020 ◽  
Vol 51 (1) ◽  
pp. 159-185
Author(s):  
Ju Yeon Park, ◽  
Hye Young Chung, ◽  
Sung Hee Kim, ◽  
Young Mi Lee ◽  
Yoo Kyung Lee ◽  
...  


2019 ◽  
Vol 66 ◽  
pp. 199-210
Author(s):  
Eun-jung Lee ◽  
Ji-yu Park




Author(s):  
Hyung-Ran Kim ◽  
Hyun-Ju Oh ◽  
Min-Soo Park ◽  
In-Tack Lee


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