Quality Management System Certification in the Russian Software Development Industry

This work describes a model for certification ISO 9001:2000 process of a software company. The Quality Management System (QMS) implementation in the company guided the fundamental processes of the software development, the organizational processes and the support processes, structuring all the practices in the company and extending its vision in relation to their own products, processes, collaborators and clients. The certification process was conducted through a set of structured activities based upon ISO/IEC 12207, in contrast to the logical sequence of implementation items in ISO 9001. As a result, this work provided greater agility in the implementation process of the QMS in the software company.

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A Software Development and Its Verification for Implementing a Proactive Service Quality Management System for Mobile Internet Telephony Services

The KIPS Transactions PartC ◽

10.3745/kipstc.2011.18c.2.103 ◽

2011 ◽

Vol 18C (2) ◽

pp. 103-110 ◽

Cited By ~ 1

Author(s):

Chin-Chol Kim ◽

Beom-Joon Kim

Keyword(s):

Quality Management ◽

Service Quality ◽

Software Development ◽

Management System ◽

Quality Management System ◽

Mobile Internet ◽

Internet Telephony ◽

Service Quality Management

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A quality management system according to DIN EN ISO 9001:2000 leads to significant reduction of costs for medical goods and laboratory investigations

The Thoracic and Cardiovascular Surgeon ◽

10.1055/s-2005-862057 ◽

2005 ◽

Vol 53 (S 01) ◽

Author(s):

S Beholz ◽

W Konertz

Keyword(s):

Quality Management ◽

Management System ◽

Quality Management System ◽

Iso 9001 ◽

Laboratory Investigations ◽

Reduction Of Costs

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ANALYSIS THE IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM (QMS) AND SAFETY AND HEALTHY AT WORK MANAGEMENT SYSTEM (SHWMS / SMK3) ON THE JOB PERFORMANCE OF EMPLOYEES

The Management Journal of Binaniaga ◽

10.33062/mjb.v3i1.240 ◽

2018 ◽

Vol 3 (01) ◽

pp. 45

Author(s):

Nur Hidayat ◽

Indah Kusuma Hayati

Keyword(s):

Quality Management ◽

Job Performance ◽

Latent Variables ◽

Management System ◽

Quality Management System ◽

Partial Least Square ◽

Least Square ◽

Global Challenges ◽

The Impact ◽

Work Management

Recently, the evolvement of globalization era has been the global challenges that cannot be avoided either by private or government sectors, and they are requested to be survived encountering such the condition. The implementation of Quality Management System (QMS) in the operational company is the way how to guarantee the quality of products or services offered to the people. One of the purposes of QMS implementation is to provide a prime satisfaction to the customers. The impact of QMS implementation is expected to increase job performance of the employees. Besides the implementation of Quality Management System (QMS), the impact of global challenges has been increasing the competitive efforts to execute more effective production process. However, it has required manpower protection accordingly. This research aims to find out whether the implementation of quality management system and safety and healthy at work management system have impacted on the job performance of employees. Objects of this research are the employees in the production department at PT Guna Senaputra Sejahtera Plant 1 Bogor. Data analysis technique of this research has applied software Smart PLS (Partial Least Square). PLS has estimated a model of correlation among the latent variables and correlation between latent variables and its indicators. Result of data processing has indicated that the implementation of Quality Management System (QMS) and system of safety and healthy at work have positively and significantly impacted job performance of employees.Keywords : Quality Management System (QMS), Safety and Healthy at Work System ( SHWS / SMK3), and Job Performance of Employees

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