Editorial: Learning, teaching and disseminating knowledge in business process management

Knowledge Management & E-Learning: An International Journal ◽

10.34105/j.kmel.2012.04.030 ◽

2012 ◽

pp. 390-394

Keyword(s):

Empirical Evidence ◽

Business Process ◽

Business Process Management ◽

Process Management ◽

Global Markets ◽

Special Issue ◽

Initial Effort ◽

Process Oriented ◽

Client Needs

Process-oriented thinking has become the major paradigm for managing companies and other organizations. The push for better processes has been even more intense due to rapidly evolving client needs, borderless global markets and innovations swiftly penetrating the market. Thus, education is decisive for successfully introducing and implementing Business Process Management (BPM) initiatives. However, BPM education has been an area of challenge. This special issue aims to provide current research on various aspects of BPM education. It is an initial effort for consolidating better practices, experiences and pedagogical outcomes founded with empirical evidence to contribute towards the three pillars of education: learning, teaching, and disseminating knowledge in BPM.

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Process Oriented Data Virtualization Design Model for Business Processes Evaluation(PODVDM) Research in Progress

Jurnal Teknologi ◽

10.11113/jt.v72.3926 ◽

2015 ◽

Vol 72 (4) ◽

Author(s):

Ayad Hameed Mousa ◽

Norshuhada Shiratuddin ◽

Muhamad Shahbani Abu Bakar

Keyword(s):

Process Evaluation ◽

Business Process ◽

Business Process Management ◽

Process Management ◽

Business Processes ◽

Design Model ◽

Log Files ◽

Process Oriented ◽

Data Virtualization ◽

The Right

During process enactment in the business process management (BPM) lifecycle, information collected on execution plans are stored in the form of log files and database tables by using information systems (IS). In the past decade, a new approach based on the applications of Business Intelligence (BI) in business process management has emerged. The approach implements process-oriented data warehouse and mining techniques. However, the main issue is providing the right information at the right time to facilitate process evaluation that can be used for performance analysis and improve business process. Existing techniques have limitations, including huge data in database log files, performance of Process Warehouse (PW), which is highly dependent on specific design), complexity of PW design, lack of convergence between business processes and PW specifications, and the need for real data during process evaluation stage. Objects such as processes, storage, and data repositories can be virtualized to address these limitations. The main aim of this study is to propose a process-oriented data virtualization design model for process evaluation in BPM. The model will be validated through expert reviews and prototype development as well as through a case study. In this paper, we describe the research motivation, questions, approach, and methodology related to addressing the described limitations by designing a model for evaluation in business processes using the Data Virtualization technique.

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