scholarly journals EFFECT OF JOB SATISFACTION ON JOB PERFORMANCE, WITH QUALITY OF WORK LIFE AS MODERATING AMONG JORDANIAN HOTELS: A PILOT STUDY

2020 ◽  
Vol 5 (18) ◽  
pp. 52-66
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Leadership Style ◽  
Small Sample ◽  
Work Life ◽  
Quality Of Work Life ◽  
Validity And Reliability ◽  
Quality Of Work

Employees in the hotel industry are the key personnel who contribute to giving guests the satisfactory experience they expect. Therefore, it is important that every employee strives to improve his/her job. The purpose of this study is to examine the influence of job satisfaction, leadership style, and organisational structure on job performance, with the moderating role of quality of work-life among employees working in Jordanian hotels. The study explores the perceptions of employees working in five-star hotels in Jordan in order to verify the validity and reliability of the study instrument. The study was applied to a small sample, and SPSS analysis software was used. The study validated the reliability of the instrument in conducting a preliminary study, obtaining reasonable normality and highly reliable coefficients of measures (0.927-0.986). The study validated the effectiveness of the instrument that examined different specific antecedents of job performance.

scholarly journals STRUCTURAL EQUATION MODELING BASED EMPIRICAL ANALYSIS: DIRECT AND INDIRECT EFFECTS OF JOB SATISFACTION ON JOB PERFORMANCE IN JORDANIAN FIVE-STAR HOTELS

2020 ◽  
Vol 5 (18) ◽  
pp. 133-151
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Leadership Style ◽  
Structural Equation ◽  
Work Life ◽  
Quality Of Work Life ◽  
Equation Modeling ◽  
Quality Of Work ◽  
Moderating Role

In order to improve and maintain competitiveness in the hotel sector, the key elements of success must be available, which is headed by an efficient employee, so it is essential that the employees' performance be at its best. This study examined the effect of job satisfaction (JS) on job performance (JP), organisational structure (OS) and leadership style (LS) on (JS), and Quality of work-life (QWL) on (JP) among five-star hotels employees in Jordan. The study also examined the moderating role of quality of work-life on the variable’s relationships. A questionnaire was used as the main instrument for data collection from 430 employees of five-star hotels. Data analysis was conducted with the help of Structural Equation Modelling (SEM) to determine the level of relationships among (JS), (OS), (LS), (JP), and (QWL). According to the obtained findings, there is a positive relationship between JS and QL on JP, and QWL has a partial moderating role in the relationship between JS and JP. The study findings motivate future studies to carry out studies of the same caliber in other sectors of Jordan, and also in other contexts based on different perspectives.

scholarly journals REVIEW OF THE ELEMENTS INFLUENCING JOB SATISFACTION ON JOB PERFORMANCE, WITH QUALITY OF WORK LIFE AS MEDIATING IN THE JORDANIAN HOTEL INDUSTRY

2020 ◽  
Vol 5 (18) ◽  
pp. 25-40
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Leadership Style ◽  
Foreign Currency ◽  
Hotel Industry ◽  
Work Life ◽  
Quality Of Work Life ◽  
Factors Affecting ◽  
Quality Of Work

The hotel industry is a major pillar of tourism because of the services it provides in the field of the national economy, as a result of the funds it pumps, and as a means of obtaining the foreign currency necessary to implement the comprehensive development plans in the countries of the world. This paper aims to examine the factors influencing the job performance of the Jordanian hotel industry. This study relied on the theoretical approach by reviewing the theoretical literature and previous studies related to the variables of the study. A survey of previous studies and theories related to the subject of the study was conducted. Many factors have been disregarded in numerous writing in light of job satisfaction and job performance, and in view of the survey discoveries; there is a positive connection between organisation structure, leadership style, job satisfaction, quality of work-life, and job performance. The present paper proposed to the hotel industry to the firm-up interconnection between job satisfaction, quality of work-life, and job performance. It similarly enumerated equally theoretical and practical ramifications based on earlier writing and suggested future studies to concentrate more on the factors affecting job performance in Jordanian hotels.

scholarly journals PENGARUH KUALITAS KEHIDUPAN KERJA TERHADAP NIATAN BERHENTI KERJA DENGAN MEDIASI KEPUASAN KERJA DAN KINERJA KARYAWAN

2018 ◽  
Vol 11 (1) ◽  
Author(s):  
Indah Handayani ◽  
Edi Purwanto
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Significant Influence ◽  
Structural Equation ◽  
Turnover Intentions ◽  
Work Life ◽  
Mediating Effect ◽  
Quality Of Work Life ◽  
Quality Of Work

<p>This research aims, while exploring the mediating effect of job satisfaction and job performance,<br />to know and explain how quality of work life influence the turnover intentions at the PT. Bina Karya<br />Prima. Research study samples include 103 of the PT. Bina Karya Prima employees. Data collecting used<br />questionnaires, which were shared directly. Data was analysed using the Structural Equation Model<br />(SEM) with PLS software. Research results show that: (1) job satisfaction has a negative and significant<br />influence on the turnover intentions, (2) job performance has a negative and significant influence on the<br />turnover intentions, (3) job satisfaction has not significant influence on the job performance, (4) quality<br />of work life has not a significant influence on the job satisfaction, and (5) quality of work life has a<br />positive and significant influence on the job performance.<br />Keywords: turnover intentions, quality of work life</p>

‘The Saviors Are Also Humans’: Understanding the Role of Quality of Work Life on Job Burnout and Job Satisfaction Relationship of Indian Doctors

2019 ◽  
Vol 21 (2) ◽  
pp. 210-229 ◽  
Author(s):  
Shalini Srivastava ◽  
Richa Misra ◽  
Poornima Madan
Keyword(s):  
Job Satisfaction ◽  
Job Demands ◽  
Work Life ◽  
Job Burnout ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Study Results ◽  
Satisfaction Relationship

The purpose of this study is to explore the mediating role of Quality of Work Life on Job Burnout and Job Satisfaction relationship. The present research constituted of 240 doctors belonging to 4 different states of India who were working in either in medical colleges, private hospitals or had their own private clinics. The data was assessed through statistical techniques like correlation, reliability and mediator regression analysis. The study results revealed that there is a significant and negative association between job burnout and job satisfaction, a significant and positive association between QWL and Job Satisfaction and a significant and negative relationship between Job Burnout and QWL. Doctors devote their lives to the practice of medicine, work sincerely in their pursuit to provide best care for patients. Hospital administration needs to encounter various imperative job demands that predict burnout by designing diverse interventions as all job demands cannot be condensed, also burnout can’t be entirely eradicated from the work place of doctors.

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