scholarly journals REVIEW OF THE ELEMENTS INFLUENCING JOB SATISFACTION ON JOB PERFORMANCE, WITH QUALITY OF WORK LIFE AS MEDIATING IN THE JORDANIAN HOTEL INDUSTRY

2020 ◽  
Vol 5 (18) ◽  
pp. 25-40
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Leadership Style ◽  
Foreign Currency ◽  
Hotel Industry ◽  
Work Life ◽  
Quality Of Work Life ◽  
Factors Affecting ◽  
Quality Of Work

The hotel industry is a major pillar of tourism because of the services it provides in the field of the national economy, as a result of the funds it pumps, and as a means of obtaining the foreign currency necessary to implement the comprehensive development plans in the countries of the world. This paper aims to examine the factors influencing the job performance of the Jordanian hotel industry. This study relied on the theoretical approach by reviewing the theoretical literature and previous studies related to the variables of the study. A survey of previous studies and theories related to the subject of the study was conducted. Many factors have been disregarded in numerous writing in light of job satisfaction and job performance, and in view of the survey discoveries; there is a positive connection between organisation structure, leadership style, job satisfaction, quality of work-life, and job performance. The present paper proposed to the hotel industry to the firm-up interconnection between job satisfaction, quality of work-life, and job performance. It similarly enumerated equally theoretical and practical ramifications based on earlier writing and suggested future studies to concentrate more on the factors affecting job performance in Jordanian hotels.

scholarly journals STRUCTURAL EQUATION MODELING BASED EMPIRICAL ANALYSIS: DIRECT AND INDIRECT EFFECTS OF JOB SATISFACTION ON JOB PERFORMANCE IN JORDANIAN FIVE-STAR HOTELS

2020 ◽  
Vol 5 (18) ◽  
pp. 133-151
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Leadership Style ◽  
Structural Equation ◽  
Work Life ◽  
Quality Of Work Life ◽  
Equation Modeling ◽  
Quality Of Work ◽  
Moderating Role

In order to improve and maintain competitiveness in the hotel sector, the key elements of success must be available, which is headed by an efficient employee, so it is essential that the employees' performance be at its best. This study examined the effect of job satisfaction (JS) on job performance (JP), organisational structure (OS) and leadership style (LS) on (JS), and Quality of work-life (QWL) on (JP) among five-star hotels employees in Jordan. The study also examined the moderating role of quality of work-life on the variable’s relationships. A questionnaire was used as the main instrument for data collection from 430 employees of five-star hotels. Data analysis was conducted with the help of Structural Equation Modelling (SEM) to determine the level of relationships among (JS), (OS), (LS), (JP), and (QWL). According to the obtained findings, there is a positive relationship between JS and QL on JP, and QWL has a partial moderating role in the relationship between JS and JP. The study findings motivate future studies to carry out studies of the same caliber in other sectors of Jordan, and also in other contexts based on different perspectives.

scholarly journals EFFECT OF JOB SATISFACTION ON JOB PERFORMANCE, WITH QUALITY OF WORK LIFE AS MODERATING AMONG JORDANIAN HOTELS: A PILOT STUDY

2020 ◽  
Vol 5 (18) ◽  
pp. 52-66
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Leadership Style ◽  
Small Sample ◽  
Work Life ◽  
Quality Of Work Life ◽  
Validity And Reliability ◽  
Quality Of Work

Employees in the hotel industry are the key personnel who contribute to giving guests the satisfactory experience they expect. Therefore, it is important that every employee strives to improve his/her job. The purpose of this study is to examine the influence of job satisfaction, leadership style, and organisational structure on job performance, with the moderating role of quality of work-life among employees working in Jordanian hotels. The study explores the perceptions of employees working in five-star hotels in Jordan in order to verify the validity and reliability of the study instrument. The study was applied to a small sample, and SPSS analysis software was used. The study validated the reliability of the instrument in conducting a preliminary study, obtaining reasonable normality and highly reliable coefficients of measures (0.927-0.986). The study validated the effectiveness of the instrument that examined different specific antecedents of job performance.

scholarly journals PENGARUH KUALITAS KEHIDUPAN KERJA TERHADAP NIATAN BERHENTI KERJA DENGAN MEDIASI KEPUASAN KERJA DAN KINERJA KARYAWAN

2018 ◽  
Vol 11 (1) ◽  
Author(s):  
Indah Handayani ◽  
Edi Purwanto
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Significant Influence ◽  
Structural Equation ◽  
Turnover Intentions ◽  
Work Life ◽  
Mediating Effect ◽  
Quality Of Work Life ◽  
Quality Of Work

<p>This research aims, while exploring the mediating effect of job satisfaction and job performance,<br />to know and explain how quality of work life influence the turnover intentions at the PT. Bina Karya<br />Prima. Research study samples include 103 of the PT. Bina Karya Prima employees. Data collecting used<br />questionnaires, which were shared directly. Data was analysed using the Structural Equation Model<br />(SEM) with PLS software. Research results show that: (1) job satisfaction has a negative and significant<br />influence on the turnover intentions, (2) job performance has a negative and significant influence on the<br />turnover intentions, (3) job satisfaction has not significant influence on the job performance, (4) quality<br />of work life has not a significant influence on the job satisfaction, and (5) quality of work life has a<br />positive and significant influence on the job performance.<br />Keywords: turnover intentions, quality of work life</p>

PENGARUH KEPEMIMPINAN, KEPUASAN KERJA, QUALITY OF WORK LIFE TERHADAP KINERJA KARYAWAN MELALUI PERILAKU DI HOTEL DINASTI KOTA MAKASSAR

2020 ◽  
Vol 2 (1) ◽  
pp. 35-40
Author(s):  
Hastati Hastati ◽  
Hasanuddin Remmang ◽  
Cahyono Cahyono
Keyword(s):  
Job Satisfaction ◽  
Path Analysis ◽  
Employee Performance ◽  
Descriptive Analysis ◽  
Analysis Data ◽  
Work Life ◽  
Quality Of Work Life ◽  
Employee Behavior ◽  
Quality Of Work

Penelitian ini bertujuan untuk mengkaji, menganalisis menginterprestasi kepemimpinan, kepuasan kerja, Quality of Work Life Terhadap Kinerja Karyawan Melalui Perilaku Pada Hotel Dinasti Kota Makassar. Penelitian ini bersifat deskriftip analisis dengan menggunakan pendekatan kuantitatif dan pendekatan kualitatif. dan metode analisis yang digunakan Analisis Path/ Path Analysis. Data diperoleh dari Hotel Dinasti Kota Makassar dan Responden adalah karyawan. Hasil penelitian ini dapat menemukan bebe-rapa faktor yang mempengaruhi kinerja karyawan di Hotel Dinasti Kota Makassar, antara lain Kepemimpinan, Kepuasan Kerja, Quality of Work Life dan Perilaku. Kepemimpinan berpengaruh positif dan signifikan terhadap perilaku karyawan. Kepuasan kerja berpengaruh positif dan signifikan terhadap perilaku karyawan. Quality of Work Life berpengaruh positif dan signifikan ter-hadap perilaku karyawan. Kepemimpinan berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karya-wan. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karyawan. Quality of Work Life berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karyawan.  This study aims to examine, analyze leadership interpretation, job satisfaction, Quality of Work Life Against Employee Performance Through Behavior at the Hotel Dynasty Makassar City. This research is a descriptive analysis using a quantitative approach and a qualitative approach. And the analytical method used is Path Analysis. Data obtained from the Hotel Dynasty Makassar City and respondents were employees. The results of this study can find several factors that affect employee performance in the Makassar City Dynasty Hotel. These include leadership, job satisfaction, quality of work life and behavior. Leadership has a positive and significant effect on employee behavior. Job satisfaction has a positive and significant effect on employee behavior. Quality of Work Life has a positive and significant effect on employee behavior. Leadership has a positive and significant effect on employee performance through employee behavior. Job satisfaction has a positive and significant effect on employee performance through employee behavior. Quality of Work Life has a positive and significant effect on employee performance through employee behavior.

Quality of Work Life and Job Satisfaction: A Case of Veterinary Doctors in Punjab

2015 ◽  
Vol 4 (1) ◽  
Author(s):  
Deepak Kochar
Keyword(s):  
Job Satisfaction ◽  
Social Relations ◽  
Linear Regression Analysis ◽  
Strong Association ◽  
Work Life ◽  
Working Environment ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Future Growth

The present study attempts to establish the association between Quality of Work Life (QWL) and job satisfaction among the veterinary doctors of Punjab. Multiple linear regression analysis has been employed to examine how far the factors of QWL identified with the help of factor analysis affect the job satisfaction. Job satisfaction is a dependent variable and factors, Monetary Consideration, Social Relations at Work, Constitutionalism at Work, Pride in Job, Facilitation for Current Performance and Future Growth, Nature of Job, Security and Safety, Innovative and Challenging Job, Fair and Unbiased Attitude of Top Officials, Less Educated and Ignorant Clients, Space and Infrastructure, Insufficient Diagnostic Facilities and Staff, and Reporting are independent variables. The results of the present study reveal strong association of Monetary Consideration, Facilitation for Current Performance and Future Growth, Security and Safety, Nature of Job, and Space and Infrastructure with job satisfaction. The eight variables which were not found significant include, Social Relations at Work, Constitutionalism at Work , Pride in Job, Innovative and Challenging Job, Fair and Unbiased Attitude of Top Officials, Less Educated and Ignorant Clients, Insufficient Diagnostic Facilities and Staff, and Reporting. The present study conducted on veterinarians working under department of animal husbandry, Punjab can make a niche in this area. Commitment on the part of government and department itself to work on the activities and initiatives which promote QWL and job satisfaction of the respondents can create a sound and harmonious working environment to get the desired results.

Psychological Capital, Quality of Work Life, and Quality of Life of Marketers

2011 ◽  
Vol 32 (1) ◽  
pp. 87-95 ◽  
Author(s):  
Tho D. Nguyen ◽  
Trang T. M. Nguyen
Keyword(s):  
Quality Of Life ◽  
Job Performance ◽  
Psychological Capital ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Positive Impacts

This study examines the roles of psychological capital (PsyCap) in job performance and quality of work life (QWL) of marketers in a transitioning market, Vietnam. It also investigates the impacts of marketers’ QWL on their job performance and quality of life (QoL). A test based upon a sample of 364 marketers in Ho Chi Minh (HCM) City reveals that PsyCap has positive impacts on both job performance and QWL of marketers. In addition, QWL underlies both job performance and QoL of marketers. These findings confirm the importance of PsyCap in marketers’ work and lives in a transitioning market.

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