Educational institutions are complex organizations; equally complex are the issues involved in managing such institutions. The authors suggest that faculty feedback sessions, meant to develop an open and interactive culture among faculty members, can also provide the basis for analysis of the complex forces at work in academic institutions. They contend that while the collegiate system is most appropriate for institutions where there is a wide distribution of expertise, it is essential to recognize the integral nature of conflict in the management processes of such institutions.
Bringing Students into the Loop: a Faculty Feedback Program
