Structural Changes in Livestock Service Delivery System: A Case Study of India

2011 ◽  
Vol 5 (2) ◽  
pp. 98-108 ◽  
Author(s):  
M. Jothilaksh ◽  
D. Thirunavuk ◽  
N.K. Sudeepkuma
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Structural Changes ◽  
Service Delivery System ◽  
System A

scholarly journals Case Study: Design of a Web-Based Service Delivery System

10.28945/2411 ◽  
2001 ◽  
Author(s):  
Min Song ◽  
Il-Yeol Song
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Database Design ◽  
Database Systems ◽  
Lessons Learned ◽  
Service Delivery System ◽  
Design Specification ◽  
Web Based ◽  
Speed Up

In this paper, we present a case study on the design of a web-based online service delivery system using IBM's Net.Commerce system as well as the lessons learned in completing this project. The design specification is presented using the UML notation, while database schema is presented using the IDEF1X notation. Our design specification includes architecture, system components using package diagrams, system functions using use case diagrams, their processing logic using activity diagrams, and database design. We present a detailed database design and comment on design and customization considerations specific to e-commerce systems. Our experience shows that e-commerce tools still lack certain functionality such as processing back orders, allowing for customizable returns, and sending email notification to users, but overall can speed up the development of the system. Understanding the structure and transaction processing of e-commerce database systems will help system designers effectively develop and maintain these systems. Readers of this paper will understand and learn a typical design specification of a web-based service delivery system and various technical design issues.

scholarly journals Assessing Social Welfare Department Service Delivery System towards Vulnerable and Disadvantages Group in Malaysia: Case Study of Perak

2015 ◽  
Vol 28 ◽  
pp. 418-426
Author(s):  
Mariana Mohamed Osman ◽  
Nurul Izzati M. Bakri ◽  
Syahriah Bachok ◽  
Mansor Ibrahim ◽  
Mohd Zin Mohamed
Keyword(s):  
Service Delivery ◽  
Social Welfare ◽  
Delivery System ◽  
Service Delivery System ◽  
Welfare Department

scholarly journals An in-depth case study of a modular service delivery system in a logistics context

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Frédéric Ponsignon ◽  
Phil Davies ◽  
Andi Smart ◽  
Roger Maull
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Economies Of Scale ◽  
Single Case ◽  
Analytical Techniques ◽  
Service Delivery System ◽  
Content Type ◽  
Analysis Process

PurposeThe objective of this work is to empirically investigate the design of a service delivery system that supports the provision of modular service logistics offerings.Design/methodology/approachAn in-depth single-case study relying on interview data and extensive documentary evidence is carried out in the business-to-business (B2B) logistics sector. Three main analytical techniques are used to make sense of the qualitative data: thematic analysis, process mapping and the application of modular operators.FindingsA modular service delivery system comprises three types of processes that collectively deliver modular offerings. The platform consists of core processes that enable the collection, transport and delivery of physical items for all offerings (modular and non-modular). Dedicated modular processes are mandatory and exclusive to individual modular offerings. Optional modular processes are shared across several modular offerings. Interfaces regulate physical (e.g. parcels or parts) and information (e.g. booking data) inputs provided by the customer in order to control the interdependencies within these different process types.Practical implicationsThe identification of three process types and their interdependencies provides detailed insights into how managers can design modular logistics services that benefit from economies of scale and meet increasingly variable customer requirements. The importance of well-designed interfaces among the customers, the service offering and the service delivery system is highlighted.Originality/valueThis study extends previous modularity studies in service logistics. It is the first study to apply modular operators to determine the presence of modularity in the service delivery system and to establish the role of different process types in enabling modularity in the service delivery system.

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