Primary Care Patient Management and Health Information Technology

Author(s):  
Nina Multak

Electronic Health Records (EHR) are a system of Health Information Technology (HIT) components including clinical documentation, medication orders, laboratory and diagnostic study results, management, and evidence based clinical decision support. In this case, a patient’s care is compromised because of incomplete documentation of medical information and lack of integration among data collection systems. The patient has had over fifty years of medical care in a U.S. government health system followed by care in a private primary care setting. Effective implementation and utilization of EHRs in primary care settings, will positively affect patient safety and quality of care. Appropriate use of EHR provides challenges to clinicians, HIT developers, and healthcare administrators. Provision of quality patient care utilizing HIT is challenging to use and implement, but when patients receive healthcare from multiple sources, the challenge becomes even greater. The need for integrated EHR systems is evident in the geriatric population (Ash, et al., 2009), where the ability to provide data to new clinicians may be affected by cognitive decline in this population. Management of health and chronic conditions in the geriatric population requires an ongoing commitment to HIT implementation for safer and more effective care.

2018 ◽  
Vol 25 (4) ◽  
pp. 1549-1562 ◽  
Author(s):  
Michael W Smith ◽  
Ashley M Hughes ◽  
Charnetta Brown ◽  
Elise Russo ◽  
Traber D Giardina ◽  
...  

Managing abnormal test results in primary care involves coordination across various settings. This study identifies how primary care teams manage test results in a large, computerized healthcare system in order to inform health information technology requirements for test results management and other distributed healthcare services. At five US Veterans Health Administration facilities, we interviewed 37 primary care team members, including 16 primary care providers, 12 registered nurses, and 9 licensed practical nurses. We performed content analysis using a distributed cognition approach, identifying patterns of information transmission across people and artifacts (e.g. electronic health records). Results illustrate challenges (e.g. information overload) as well as strategies used to overcome challenges. Various communication paths were used. Some team members served as intermediaries, processing information before relaying it. Artifacts were used as memory aids. Health information technology should address the risks of distributed work by supporting awareness of team and task status for reliable management of results.


Medical Care ◽  
2021 ◽  
Vol Publish Ahead of Print ◽  
Author(s):  
Dori A. Cross ◽  
Maria A. Stevens ◽  
Steven B. Spivack ◽  
Genevra F. Murray ◽  
Hector P. Rodriguez ◽  
...  

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