Managing Risks in the Innovation Projects in the Services Sector

Author(s):  
Stelian Stancu

The purpose of this chapter is to provide a review on the similarities and/or the heterogeneity of the innovation taxonomy that could be found in the economic domain highlighting that in the specialized literature different terms are used for the same type of technical change and innovation and the same term is used for different types of innovation. This classification ambiguity represents a challenge when comparing different studies. Schumpeter highlights how technical knowledge is acquired both through invention and innovation. A detailed review of the innovation taxonomy in an economy of innovation will be provided. Taxonomy of innovation in the technology management is also provided. An analysis of the innovation projects characteristics in service industry is presented, as the basis for a proposed framework for managing risks. A case study for the Romanian mobile communication industry using data provided by specialized publications is presented at the end of the chapter.

2005 ◽  
Vol 02 (03) ◽  
pp. 235-257 ◽  
Author(s):  
ARABELLA BHUTTO

This paper examines the case of Nokia as a player of the mobile communication industry and provider of mobile communication system: Mobile handsets (consumer goods) and mobile networks (CoPS). Our aim is to analyze the impact of strategic management and dynamic capability developed by a firm of such an industry, which supports the entire system and manages inter-industry differences of consumer goods and CoPS. Recent convergence among technologies has raised competition among firms. Achieving and sustaining competitive advantage in this converging market is therefore possible by identifying threats and then developing strategies and capabilities to resolve them. This article concludes by examining how the firm can achieve its competitive advantage.


Author(s):  
Ozlem Hesapci-Sanaktekin ◽  
Irem Somer

With the improvements in communication technologies and the increased need for mobile communication among users, the mobile communication industry has been faced with fast-paced developments in the last few decades. The developments in mobile communication technologies provide opportunities that cannot be provided by traditional communication tools. Mobile applications are considered examples of such opportunities. The services offered by mobile phone technologies are diversified by the mobile applications that can be downloaded through digital platforms, and with these applications smart-phone users become even more active users. The current chapter reports findings from a study that employed a structured online questionnaire with 271 smart-phone users. The findings revealed that mobile application use, either free or paid, is explained by the period of smart-phone use, attitudes toward mobile applications, financial cost, and opinion leadership. Furthermore, free applications are more frequently used when the innovativeness increases and the perceived application cost decreases. The results present important outcomes for mobile companies, the digital platform providers, as well as mobile application producers.


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