A Social Context Model for Discussion Process Analysis

Author(s):  
Aldo de Moor ◽  
Rolf Kleef

Computer-mediated discussion processes play an important role in achieving sustainable development. However, when part of authoring complex documents, these discussions have so far not been very effective. One reason is that in the design and application of the information tools supporting discussion, the social context is not sufficiently taken into account. We outline a social context model for discussion process analysis. The GRASS tool for group report authoring and the freeText tool for document review are authoring tools in which the social context of discussions is given explicit attention. Analyzing GRASS and freeText, we show how the model could be used to construct information tools that enable more effective discussions.

Processes ◽  
2021 ◽  
Vol 9 (1) ◽  
pp. 148
Author(s):  
Peter Glavič ◽  
Zorka Novak Pintarič ◽  
Miloš Bogataj

This paper describes the state of the art and future opportunities for process design and sustainable development. In the Introduction, the main global megatrends and the European Union’s response to two of them, the European Green Deal, are presented. The organization of professionals in the field, their conferences, and their publications support the two topics. A brief analysis of the published documents in the two most popular databases shows that the environmental dimension predominates, followed by the economic one, while the social pillar of sustainable development is undervalued. The main design tools for sustainability are described. As an important practical case, the European chemical and process industries are analyzed, and their achievements in sustainable development are highlighted; in particular, their strategies are presented in more detail. The conclusions cover the most urgent future development areas of (i) process industries and carbon capture with utilization or storage; (ii) process analysis, simulation, synthesis, and optimization tools, and (iii) zero waste, circular economy, and resource efficiency. While these developments are essential, more profound changes will be needed in the coming decades, such as shifting away from growth with changes in habits, lifestyles, and business models. Lifelong education for sustainable development will play a very important role in the growth of democracy and happiness instead of consumerism and neoliberalism.


Author(s):  
Daniel Memmi

Information and knowledge have become a crucial resource in our knowledge-based, computer-mediated economy. But knowledge is primarily a social phenomenon, on which computer processing has had only a limited impact so far, in spite of impressive advances. In this context have recently appeared various collaborative systems, that promise to give access to socially-situated information. We argue that a prior analysis of the social context is necessary for a better understanding of the whole domain of collaborative software. We will examine the variety and functions of information in modern society, where collaborative information management is now the dominant type of occupation. In fact, real information is much more complex than its usual technical sense: one should distinguish between information and knowledge, as well as between explicit and tacit knowledge. Because of the importance of tacit knowledge notably, social networks are indispensable in practice for locating relevant information. We then propose a typology of collaborative software, distinguishing between explicit communities supported by groupware systems, task-oriented communities organized around a common data structure, and implicit links exploited by collaborative filtering and social information retrieval. The latter approach is usually implemented by virtually grouping similar users, but there exist many possible variants. Yet much remains to be done by extracting, formalizing and exploiting implicit social links.


1987 ◽  
Vol 32 (12) ◽  
pp. 1004-1007
Author(s):  
Gregory M. Herek
Keyword(s):  

2001 ◽  
Author(s):  
Penny S. Visser ◽  
Robert R. Mirabile
Keyword(s):  

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