Organisational Storytelling

2011 ◽  
pp. 721-727 ◽  
Author(s):  
N. A.D. Connell
Keyword(s):  
Knowledge Management ◽  
Social Exchanges ◽  
Narrative Approaches ◽  
Organisational Knowledge ◽  
The Creation

In this article we consider some of the ways in which narrative approaches might contribute towards a better understanding of organisational knowledge management. The telling of stories has a long, rich, and varied tradition, stretching back hundreds of years. In the study of organisations, storytelling can be seen as part of a wider field of enquiry, Organisational Discourse, which seeks to ascribe meaning to social exchanges within organisations (Grant, Hardy, Oswick, & Putnam, 2004; Grant & Hardy, 2003). Narratives have been explicitly identified (Wensley, 1998; Denning, 2000; Ward & Sbarcea, 2001) as one of the ways in which knowledge might be exchanged in organisational settings, but only limited consideration has been given to the ways in which storytelling approaches can increase our understanding of the creation and dissemination of knowledge in organisations. In this article we reflect on what we might learn from the application of narrative processes, particularly organisational storytelling, and from narrative content, particularly organisational narrative knowledge, to assess the place of such storytelling in KM.

Organisational Storytelling

2011 ◽  
pp. 1261-1269
Author(s):  
N. A.D. Connell
Keyword(s):  
Knowledge Management ◽  
Social Exchanges ◽  
Narrative Approaches ◽  
Organisational Knowledge ◽  
The Creation

In this article we consider some of the ways in which narrative approaches might contribute towards a better understanding of organisational knowledge management. The telling of stories has a long, rich, and varied tradition, stretching back hundreds of years. In the study of organisations, storytelling can be seen as part of a wider field of enquiry, Organisational Discourse, which seeks to ascribe meaning to social exchanges within organisations (Grant, Hardy, Oswick, & Putnam, 2004; Grant & Hardy, 2003). Narratives have been explicitly identified (Wensley, 1998; Denning, 2000; Ward & Sbarcea, 2001) as one of the ways in which knowledge might be exchanged in organisational settings, but only limited consideration has been given to the ways in which storytelling approaches can increase our understanding of the creation and dissemination of knowledge in organisations. In this article we reflect on what we might learn from the application of narrative processes, particularly organisational storytelling, and from narrative content, particularly organisational narrative knowledge, to assess the place of such storytelling in KM.

Organisational Storytelling

2011 ◽  
pp. 1753-1761
Author(s):  
N. A.D. Connell
Keyword(s):  
Knowledge Management ◽  
Social Exchanges ◽  
Narrative Approaches ◽  
Organisational Knowledge ◽  
The Creation

In this article we consider some of the ways in which narrative approaches might contribute towards a better understanding of organisational knowledge management. The telling of stories has a long, rich, and varied tradition, stretching back hundreds of years. In the study of organisations, storytelling can be seen as part of a wider field of enquiry, Organisational Discourse, which seeks to ascribe meaning to social exchanges within organisations (Grant, Hardy, Oswick, & Putnam, 2004; Grant & Hardy, 2003). Narratives have been explicitly identified (Wensley, 1998; Denning, 2000; Ward & Sbarcea, 2001) as one of the ways in which knowledge might be exchanged in organisational settings, but only limited consideration has been given to the ways in which storytelling approaches can increase our understanding of the creation and dissemination of knowledge in organisations. In this article we reflect on what we might learn from the application of narrative processes, particularly organisational storytelling, and from narrative content, particularly organisational narrative knowledge, to assess the place of such storytelling in KM.

Žinių valdymo įtaka organizacijos procesų pridėtinės vertės kūrimui

2021 ◽  
Author(s):  
◽  
Justas Gribovskis
Keyword(s):  
Knowledge Management ◽  
Business Processes ◽  
Value Added ◽  
The Creation

The influence of knowledge management on the creation of value added by business processes

scholarly journals Knowledge Spirals in Higher Education Teaching Innovation

2014 ◽  
Vol 10 (4) ◽  
pp. 16-37 ◽  
Author(s):  
Ángel Fidalgo-Blanco ◽  
María Luisa Sein-Echaluce ◽  
Francisco J. García-Peñalvo
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Management System ◽  
System Development ◽  
Educational Innovation ◽  
Knowledge Management System ◽  
Teaching Innovation ◽  
Innovation Activities ◽  
Organisational Knowledge ◽  
Individual Knowledge

A R&I&i process for a knowledge management system development is presented. It transforms different institutions experiences into organisational knowledge applicable to an entire sector, the higher education one specifically. The knowledge management system allows classifying, organising, distributing and facilitating the application of the knowledge generated by the faculty. A study, with more than 1000 system users, reflects that the system helps to the faculty in the way they perform educational innovation activities. The supported model integrates both Nonaka's epistemological and ontological spirals. This allows defining ontologies and used them in order to transform the individual knowledge into organisational one. The knowledge management system encapsulates complex logic expressions and ontologies management, making easy for the users obtaining successful results that may organise in their own way, becoming a powerful knowledge management process that combines epistemological and ontological knowledge spirals to convert individual experiences in educational innovation into organisational knowledge in the higher education sector.

scholarly journals Strategic knowledge management in brazilian organizations

2008 ◽  
Vol 1 (1) ◽  
pp. 65
Author(s):  
Rivadávia Correa Drummond de Alvarenga
Keyword(s):  
Knowledge Management ◽  
Organizational Context ◽  
Management Practices ◽  
Research Strategy ◽  
Validity And Reliability ◽  
Multiple Sources ◽  
Behavioral Issues ◽  
Units Of Analysis ◽  
The Creation ◽  
Constituent Elements

Investigates the theme known as “Knowledge Management” (KM) in three large Brazilian organizations trying to discuss its concepts, constituent elements, managerial approaches and tools, while aiming at leaving behind the purely terminological discussion, which is innocuous and naive. The basic presuppositions were two: (i) most of what it´s referred to or named KM is actually “Information Management” (IM) and IM is just one of the components of KM. KM is more than simply IM due to the fact that it includes and incorporates other concerns, such as the creation, use and sharing of information and knowledge in the organizational context; (ii) a conceptual model or map can be formulated based on three basic conceptions: (a) a strategic conception of information and knowledge, (b) the introduction of such strategy in the tactical and operational levels through the several managerial approaches and informaion technology tools and (c) the creation of an organizational space for knowledge. The main objective is to investigate and analyze the conceptions, motivations, practices and results of KM effectively implemented in three large Brazilian organizations. The qualitative research strategy used was the study of multiple cases with incorporated units of analysis and three criteria ere observed for the judgment of the quality of the research project: validity of the construct, external validity and reliability. Multiple sources of evidence were used and data analysis consisted of three flows of activities: data reduction, data displays and conclusion drawing/verification. The results confirmed the presuppositions and the fact that KM means a rethinking of management practices in the information ea. It was also identified that the main challenges facing organizations committed to KM have its focus on change management, cultural and behavioral issues and the creation of an enabling context that favors the creation, use and sharing of information and knowledge.

scholarly journals Validation as the Integral Part of a Knowledge Management Process

10.28945/2399 ◽  
2001 ◽  
Author(s):  
Maria A. Mach ◽  
Mieczyslaw L. Owoc
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Interdisciplinary Approach ◽  
The Other ◽  
Management Process ◽  
Theoretical Concepts ◽  
Whole Process ◽  
New Concepts ◽  
Organisational Knowledge ◽  
Knowledge Validation

Observing new concepts in information technology, we pay attention to its impact on more effective supporting human and organisational knowledge. Knowledge management (KM) is one of such promising and intriguing concepts. Its goals and infrastructures are defined in different ways, therefore interdisciplinary approach seems to be useful. We have presented a short survey of theoretical concepts in management, marketing and decision theory, which were adapted by the theory of KM. On the other hand, knowledge validation (KV), defined as two procedures: verification and evaluation any form of knowledge, is aimed on assuring its quality. The paper discusses the crucial interrelationships between knowledge validation and management. The main goal of this work is positioning KV activities in the context of knowledge management process, emphasising usability of KV techniques during the whole process.

Data mining in anti-money laundering field

2017 ◽  
Vol 20 (3) ◽  
pp. 301-310 ◽  
Author(s):  
Noriaki Yasaka
Keyword(s):  
Data Mining ◽  
Knowledge Management ◽  
Money Laundering ◽  
Design Methodology ◽  
Point Of View ◽  
Important Task ◽  
Content Type ◽  
Suspicious Transaction ◽  
Mining Methods ◽  
The Creation

Purpose This report aims to focus on how suspicious transaction report is created with data mining methods and used from the point of view of knowledge management. Design/methodology/approach This paper considers data mining versus knowledge management in the anti-money laundering (AML) field. Findings In the AML field, the information and knowledge gained are not necessarily used for or shared with the related shareholders. Creating and co-evolving the network of “knowledge professionals” is the impending assignment in this industry. The first and most important task is knowledge management in the global AML field. Originality/value The report considers the creation with data mining methods and utilization from the point of view of knowledge management.

Inquiring Organizations

2011 ◽  
pp. 1-21 ◽  
Author(s):  
Dianne J. Hall ◽  
David Croasdell
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Organizational Form ◽  
Communication Processes ◽  
The Creation

This chapter describes each of Churchman’s inquirers as a process and how each can be perceived as an organizational form. By combining the forms suited to each inquirer, we show how an integrated organizational form founded on the inquirers can support an entire inquiring organization and how this form may be used to facilitate organizational learning and the creation and management of knowledge. We have laid the foundation of organizational form perspective for researchers and believe this foundation will enable researchers to investigate organizational learning, knowledge management, and communication processes within the complexity of inquiring organizations.

Interrelationships Between Professional Virtual Communities and Social Networks, and the Importance of Virtual Communities in Creating and Sharing Knowledge

2010 ◽  
pp. 1595-1616
Author(s):  
Fernando Garrigos
Keyword(s):  
Social Networks ◽  
Knowledge Management ◽  
Crucial Role ◽  
Virtual Communities ◽  
Virtual Community ◽  
Virtual Organizations ◽  
The Creation

This chapter presents the interrelationships between professional virtual communities and social networks, and analyzes how, and in what ways, these communities play a crucial role in the creation and sharing of knowledge. The chapter begins by outlining how virtual communities are gaining importance in the new environment. It explains what we understand as a professional virtual community and its importance and also the relevance of social networks in today’s Knowledge Management age. The study then analyses how the development of social networks is crucial to the improvement of professional virtual communities, and also how virtual organizations can promote the improvement of social networks. Finally, the study examines how virtual communities are vital as mechanisms for creating and sharing knowledge.

Interrelationships Between Professional Virtual Communities and Social Networks, and the Importance of Virtual Communities in Creating and Sharing Knowledge

2011 ◽  
pp. 255-276
Author(s):  
Fernando Garrigos
Keyword(s):  
Social Networks ◽  
Knowledge Management ◽  
Crucial Role ◽  
Virtual Communities ◽  
Virtual Community ◽  
Virtual Organizations ◽  
The Creation

This chapter presents the interrelationships between professional virtual communities and social networks, and analyzes how, and in what ways, these communities play a crucial role in the creation and sharing of knowledge. The chapter begins by outlining how virtual communities are gaining importance in the new environment. It explains what we understand as a professional virtual community and its importance and also the relevance of social networks in today’s Knowledge Management age. The study then analyses how the development of social networks is crucial to the improvement of professional virtual communities, and also how virtual organizations can promote the improvement of social networks. Finally, the study examines how virtual communities are vital as mechanisms for creating and sharing knowledge.

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