Mobile Knowledge Management

2009 ◽  
pp. 197-205
Author(s):  
Volker Derballa ◽  
Key Pousttchi
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Business Processes ◽  
Management Science ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Network Access ◽  
Knowledge Support ◽  
Fixed Line ◽  
Line Network

Whereas knowledge management (KM) has gained much attention in the field of management science and practice as the eminent source of competitive advantage (e.g., Davenport & Prusak, 1998; Drucker, 1993; Nonaka & Takeuchi, 1995; Probst, Raub, & Romhardt, 2003), one issue has been largely neglected: The aspect of mobility. Conventional solutions for knowledge management systems (KMSs) have in common that they are designed for stationary workplaces and consequently require the corresponding infrastructure—that is, personal computers and fixed-line network access. Thus, they do not cater for business processes in which workers move around in or outside the premises. The result is that knowledge support for mobile workers is often rather restricted, once a task has to be performed outside of the office.

Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains

2011 ◽  
pp. 203-229 ◽  
Author(s):  
Lisa J. Burnell ◽  
John W. Priest ◽  
John R. Durrett
Keyword(s):  
Knowledge Management ◽  
Business Processes ◽  
Systems Development ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Agent Architectures ◽  
Knowledge Resources ◽  
Knowledge Based ◽  
Development Processes

An effective knowledge-based organization is one that correctly captures, shares, applies and maintains its knowledge resources to achieve its goals. Knowledge Management Systems (KMS) enable such resources and business processes to be automated and are especially important for environments with dynamic and complex domains. This chapter discusses the appropriate tools, methods, architectural issues and development processes for KMS, including the application of Organizational Theory, knowledge-representation methods and agent architectures. Details for systems development of KMS are provided and illustrated with a case study from the domain of university advising.

Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains

2011 ◽  
pp. 571-592
Author(s):  
Lisa J. Burnell ◽  
John W. Priest ◽  
John R. Durrett
Keyword(s):  
Knowledge Management ◽  
Business Processes ◽  
Systems Development ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Agent Architectures ◽  
Knowledge Resources ◽  
Knowledge Based ◽  
Development Processes

An effective knowledge-based organization is one that correctly captures, shares, applies and maintains its knowledge resources to achieve its goals. Knowledge Management Systems (KMS) enable such resources and business processes to be automated and are especially important for environments with dynamic and complex domains. This chapter discusses the appropriate tools, methods, architectural issues and development processes for KMS, including the application of Organizational Theory, knowledge-representation methods and agent architectures. Details for systems development of KMS are provided and illustrated with a case study from the domain of university advising.

Strategically-Focused Enterprise Knowledge Management

2011 ◽  
pp. 14-22
Author(s):  
Robert J. Mockler ◽  
Dorothy G. Dologite
Keyword(s):  
Knowledge Management ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Management Systems ◽  
Management Process ◽  
Knowledge Management Systems

This chapter describes the characteristics and types of strategically focused knowledge management systems and the key conditions affecting their development and success. The discussion, which is based around company examples, focuses on various strategic management uses of these systems. The knowledge management process is designed to increase profitability and competitive advantage in the marketplace.

Strategically-Focused Enterprise Knowledge Management

2011 ◽  
pp. 1216-1222
Author(s):  
Robert J. Mockler ◽  
Dorothy G. Dologite
Keyword(s):  
Knowledge Management ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Management Systems ◽  
Management Process ◽  
Knowledge Management Systems

This chapter describes the characteristics and types of strategically focused knowledge management systems and the key conditions affecting their development and success. The discussion, which is based around company examples, focuses on various strategic management uses of these systems. The knowledge management process is designed to increase profitability and competitive advantage in the marketplace.

Conceptual Confusions in Knowledge Management and Knowledge Management Systems

2003 ◽  
pp. 12-24 ◽  
Author(s):  
Michael Boahene ◽  
George Ditsa
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Hierarchical Relationship ◽  
Management Literature ◽  
Data Flood ◽  
Conceptual Confusion

Knowledge Management and Knowledge Management Systems are slowly but surely capturing the attention of many organisations in a quest for competitive advantage. Like many other computing fads before them, there is no shortage of recipes by its proponents. This chapter discusses the emerging discipline of Knowledge Management in computing and explains the concepts underlying Knowledge Management Systems that will lead to a better development and implementation of these systems. In particular, it tackles the conceptual confusion about data, information, and knowledge, which appears to be finding its way into the Knowledge Management literature. The terms, ‘capta’ (Checkland, Howell, 1998) and ‘constructed data’ (Flood, 1999), are used in analysing these concepts to clear some of the confusion surrounding them. The use of these terms also highlights our (the IT community) taking for granted assumptions about the hierarchical relationship and the more insightful emergent relationships.

Technologies in Support of Knowledge Management Systems

2010 ◽  
pp. 784-796
Author(s):  
Murray E. Jennex
Keyword(s):  
Knowledge Management ◽  
Case Studies ◽  
Business Processes ◽  
Enterprise Systems ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Knowledge Capture ◽  
International Conference

Knowledge management systems (KMSs) support the various knowledge management (KM) functions of knowledge capture, storage, search, retrieval, and use. To do this, KMSs utilize a variety of technologies and enterprise systems. This chapter surveys the various technologies and enterprise systems. Specific attention is placed on enterprise systems that integrate KM into organizational business processes, and technologies that enhance the effectiveness of these implementations. The chapter is based primarily on research summarized in Case Studies in Knowledge Management (Jennex, 2005a) and articles published by the Knowledge Management Track at the Hawaii International Conference on System Sciences (HICSS).

Organizational Culture

2011 ◽  
pp. 115-128 ◽  
Author(s):  
Paul J. McBride
Keyword(s):  
Social Media ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Competitive Advantage ◽  
Previous Literature ◽  
Social Knowledge ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Culture Development ◽  
Build Systems

This chapter describes how and why organizational culture is paramount towards endeavors of social knowledge and knowledge management systems. Previous literature is discussed and ideas presented to give an underlying understanding of organizational culture and knowledge management and how the two interact. It is argued that a culture based on honesty, trust, and openness is best suited for knowledge management. Cultures will ebb and flow as they evolve. It becomes important for managers to take notice when this occurs. Learning is essential to developing cultures as it molds the participants inside the organization. Organizations that employ social media to aid in culture development will build systems of knowledge management that are based on proper culture that will inevitably lead to competitive advantage.

Technologies in Support of Knowledge Management Systems

2010 ◽  
pp. 3686-3694 ◽  
Author(s):  
Murray E. Jennex
Keyword(s):  
Knowledge Management ◽  
Case Studies ◽  
Business Processes ◽  
Enterprise Systems ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Knowledge Capture ◽  
International Conference

Knowledge management systems (KMSs) support the various knowledge management (KM) functions of knowledge capture, storage, search, retrieval, and use. To do this, KMSs utilize a variety of technologies and enterprise systems. This chapter surveys the various technologies and enterprise systems. Specific attention is placed on enterprise systems that integrate KM into organizational business processes, and technologies that enhance the effectiveness of these implementations. The chapter is based primarily on research summarized in Case Studies in Knowledge Management (Jennex, 2005a) and articles published by the Knowledge Management Track at the Hawaii International Conference on System Sciences (HICSS).

Knowledge Sharing

2011 ◽  
pp. 73-80 ◽  
Author(s):  
William R. King
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Knowledge Sharing ◽  
Management Systems ◽  
Knowledge Management Systems

Knowledge sharing (KS) is critical to organizations that wish to use their knowledge as an asset to achieve competitive advantage. Knowledge management systems (KMSs) can be primary enablers of knowledge sharing in an organization.

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