Strategically-Focused Enterprise Knowledge Management

2011 ◽  
pp. 14-22
Author(s):  
Robert J. Mockler ◽  
Dorothy G. Dologite
Keyword(s):  
Knowledge Management ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Management Systems ◽  
Management Process ◽  
Knowledge Management Systems

This chapter describes the characteristics and types of strategically focused knowledge management systems and the key conditions affecting their development and success. The discussion, which is based around company examples, focuses on various strategic management uses of these systems. The knowledge management process is designed to increase profitability and competitive advantage in the marketplace.

Strategically-Focused Enterprise Knowledge Management

2011 ◽  
pp. 1216-1222
Author(s):  
Robert J. Mockler ◽  
Dorothy G. Dologite
Keyword(s):  
Knowledge Management ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Management Systems ◽  
Management Process ◽  
Knowledge Management Systems

This chapter describes the characteristics and types of strategically focused knowledge management systems and the key conditions affecting their development and success. The discussion, which is based around company examples, focuses on various strategic management uses of these systems. The knowledge management process is designed to increase profitability and competitive advantage in the marketplace.

scholarly journals Strategic management model with lens of knowledge management and competitive intelligence

2017 ◽  
Vol 47 (1) ◽  
pp. 55-93 ◽  
Author(s):  
Muhammad Shujahat ◽  
Saddam Hussain ◽  
Sammar Javed ◽  
Muhammad Imran Malik ◽  
Ramayah Thurasamy ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Information Resources ◽  
Competitive Intelligence ◽  
Management Model ◽  
Management Process ◽  
Content Type ◽  
Use Of Knowledge ◽  
Strategic Management Process

Purpose The purpose of this study is primarily to discuss the synergic and separate use of knowledge and intelligence, via knowledge management and competitive intelligence, in each stage of strategic management process. Next, this paper aims to discuss the implications of each stage of strategic management process for knowledge management and competitive intelligence and vice versa. Design/methodology/approach A systematic literature review was performed within time frame of 2000-2016. Extracted information from reviewed studies was synthesized and integrated in strategic management model of Fred David. Findings A strategic management model with lens of knowledge management and competitive intelligence is proposed. Each stage of knowledge management process has implications for knowledge management and competitive intelligence and vice versa. In addition, synergic and separate use of knowledge and intelligence results in effective decision-making, leading to competitive advantage. Research limitations/implications Learning curve of knowledge management and competitive intelligence and being limited to the use of Fred David model are among the many key limitations. Practical implications Experts of knowledge management, competitive intelligence and strategic management can use this study to gain competitive advantage based on knowledge and information resources. Organizations should have knowledge management function and competitive intelligence to support the strategy formulation, implementation and evaluation. Social implications Readers can take a view for how they can manage their knowledge and information resources from a strategic perspective. Originality/value This study proposes a strategic management model with lens of knowledge management and competitive intelligence. The model discusses ways for synergic and separate use of knowledge and intelligence in each stage of strategic management, leading to competitive advantage. In addition, it discusses the holistic and integrated implications of knowledge management and competitive intelligence for each stage of strategic management process and vice versa.

The Hidden Deception of Knowledge Management Systems

2011 ◽  
pp. 268-288 ◽  
Author(s):  
Michael J. Mannor
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
Strategic Management ◽  
Bounded Rationality ◽  
Cognitive Biases ◽  
Unintended Consequences ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Behavioral Bias ◽  
Knowledge Theory

Drawing on the Carnegie tradition of bounded rationality, knowledge theory, and research on core rigidities, this research examines the potential unintended consequences of knowledge management systems on organizational routines. Although knowledge management systems promote interpersonal knowledge transfer, individual cognitive biases toward satisficing rather than optimal search are exaggerated by knowledge management systems that create a convenient proximal search environment of existing organizational knowledge that biases individuals against broader search. This behavioral bias toward proximal search then leads to the rigid persistence of organizations in existing knowledge traditions and declining radical innovation. To help address these concerns, the paper concludes with an analysis of how this rigidity can potentially be overcome through the strategic management of knowledge management infrastructure.

Conceptual Confusions in Knowledge Management and Knowledge Management Systems

2003 ◽  
pp. 12-24 ◽  
Author(s):  
Michael Boahene ◽  
George Ditsa
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Hierarchical Relationship ◽  
Management Literature ◽  
Data Flood ◽  
Conceptual Confusion

Knowledge Management and Knowledge Management Systems are slowly but surely capturing the attention of many organisations in a quest for competitive advantage. Like many other computing fads before them, there is no shortage of recipes by its proponents. This chapter discusses the emerging discipline of Knowledge Management in computing and explains the concepts underlying Knowledge Management Systems that will lead to a better development and implementation of these systems. In particular, it tackles the conceptual confusion about data, information, and knowledge, which appears to be finding its way into the Knowledge Management literature. The terms, ‘capta’ (Checkland, Howell, 1998) and ‘constructed data’ (Flood, 1999), are used in analysing these concepts to clear some of the confusion surrounding them. The use of these terms also highlights our (the IT community) taking for granted assumptions about the hierarchical relationship and the more insightful emergent relationships.

Organizational Culture

2011 ◽  
pp. 115-128 ◽  
Author(s):  
Paul J. McBride
Keyword(s):  
Social Media ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Competitive Advantage ◽  
Previous Literature ◽  
Social Knowledge ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Culture Development ◽  
Build Systems

This chapter describes how and why organizational culture is paramount towards endeavors of social knowledge and knowledge management systems. Previous literature is discussed and ideas presented to give an underlying understanding of organizational culture and knowledge management and how the two interact. It is argued that a culture based on honesty, trust, and openness is best suited for knowledge management. Cultures will ebb and flow as they evolve. It becomes important for managers to take notice when this occurs. Learning is essential to developing cultures as it molds the participants inside the organization. Organizations that employ social media to aid in culture development will build systems of knowledge management that are based on proper culture that will inevitably lead to competitive advantage.

Mobile Knowledge Management

2009 ◽  
pp. 197-205
Author(s):  
Volker Derballa ◽  
Key Pousttchi
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Business Processes ◽  
Management Science ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Network Access ◽  
Knowledge Support ◽  
Fixed Line ◽  
Line Network

Whereas knowledge management (KM) has gained much attention in the field of management science and practice as the eminent source of competitive advantage (e.g., Davenport & Prusak, 1998; Drucker, 1993; Nonaka & Takeuchi, 1995; Probst, Raub, & Romhardt, 2003), one issue has been largely neglected: The aspect of mobility. Conventional solutions for knowledge management systems (KMSs) have in common that they are designed for stationary workplaces and consequently require the corresponding infrastructure—that is, personal computers and fixed-line network access. Thus, they do not cater for business processes in which workers move around in or outside the premises. The result is that knowledge support for mobile workers is often rather restricted, once a task has to be performed outside of the office.

Knowledge Sharing

2011 ◽  
pp. 73-80 ◽  
Author(s):  
William R. King
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Knowledge Sharing ◽  
Management Systems ◽  
Knowledge Management Systems

Knowledge sharing (KS) is critical to organizations that wish to use their knowledge as an asset to achieve competitive advantage. Knowledge management systems (KMSs) can be primary enablers of knowledge sharing in an organization.

A Framework for Understanding the Complementary Roles of Information Systems and Knowledge Management Systems

2014 ◽  
Vol 4 (3) ◽  
pp. 39-55 ◽  
Author(s):  
Sana Bent Aboulkacem Guetat ◽  
Salem Ben Dhaou Dakhli
Keyword(s):  
Knowledge Management ◽  
Information Systems ◽  
Competitive Advantage ◽  
Critical Role ◽  
Integrated Approach ◽  
Scientific Discipline ◽  
Management Systems ◽  
Management Approach ◽  
Knowledge Management Systems ◽  
Sustainable Competitive Advantage

Knowledge is nowadays an essential resource for modern organizations to support sustainable competitive advantage. Many authors point out that as knowledge is created, disseminated, and applied, it contributes to value creation within organizations by enhancing their capabilities to respond to pressures from the external environment. To acknowledge the critical role of knowledge in modern organizations, knowledge management has emerged as a scientific discipline. However, the dominant view of knowledge management is technology-oriented and considers this activity primarily as an integrated approach to identifying, retrieving, capturing, storing and sharing organization's information assets. This mechanistic and technology-oriented view of knowledge management is the main cause of the failure of many knowledge management systems built within modern organizations. It is thought that the well-established technology oriented knowledge management approach has to be improved in order to facilitate building effective knowledge management systems which help modern organizations in their search of continuous and sustainable competitive advantage. This paper proposes a framework - based on the Popper's three worlds' theory - which helps understand the complementary roles of information systems and knowledge management systems.

Knowledge Sharing

2010 ◽  
pp. 914-923 ◽  
Author(s):  
William R. King
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Knowledge Sharing ◽  
Management Systems ◽  
Knowledge Management Systems

Knowledge sharing (KS) is critical to organizations that wish to use their knowledge as an asset to achieve competitive advantage. Knowledge management systems (KMSs) can be primary enablers of knowledge sharing in an organization.

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