Personalization Based on Semantic Web Technologies

2009 ◽  
pp. 52-75 ◽  
Author(s):  
Vassileios Tsetsos
Keyword(s):  
Knowledge Management ◽  
Semantic Web ◽  
User Preferences ◽  
Main Topic ◽  
User Profiles ◽  
Semantic Web Technologies ◽  
Distributed Knowledge ◽  
Web Based ◽  
Web Technologies ◽  
Knowledge Based

Personalization techniques provide optimized access to content and services, based on the preferences and the characteristics of each individual user. Nowadays many applications, either Web-based or not, call for personalized behavior. Obviously, such behavior leads to an increased demand for knowledge management, since personalization is based on user profiles, user preferences, usage policies, and other knowledge components. The main topic of this chapter is the investigation of how well Semantic Web technologies apply to personalized applications. Semantic Web is a relatively new platform for developing (distributed) knowledge-based applications that has gained great popularity in previous years. Hence, this chapter surveys the most prominent techniques for personalization in the context of the Semantic Web. It discusses and compares different approaches to architectural and engineering techniques and other issues relevant to this hot topic. The chapter provides foundational knowledge on this topic, as well as discussion on some key implementation issues.

Semantic Web Services-Based Knowledge Management Framework

2016 ◽  
pp. 429-438
Author(s):  
Vili Podgorelec ◽  
Boštjan Grašič
Keyword(s):  
Knowledge Management ◽  
Web Services ◽  
Semantic Web ◽  
Business Processes ◽  
Service Oriented Architecture ◽  
Semantic Web Services ◽  
Semantic Web Technologies ◽  
Management Framework ◽  
Knowledge Based ◽  
Service Oriented

In this chapter, a Semantic Web services-based knowledge management framework that enables holistic knowledge management in organizations is presented. As the economy is becoming one single global marketplace, where the best offer wins, organizations have to search for competitive advantage within themselves. With the growing awareness that key potentials of an organization lie within its people and their knowledge, efficient knowledge management is becoming one of key focuses in organizational activities. The proposed knowledge management framework is based on Semantic Web technologies and service-oriented architecture, supporting the operational business processes as well as knowledge-based management of services in service-oriented architecture.

Ontology-Based Knowledge Capture and Sharing in Enterprise Organisations

2011 ◽  
pp. 200-225
Author(s):  
Aba-Sah Dadzie ◽  
Victoria Uren ◽  
Fabio Ciravegna
Keyword(s):  
Knowledge Management ◽  
Semantic Web ◽  
Semantic Knowledge ◽  
Sense Making ◽  
Knowledge Capture ◽  
Semantic Web Technologies ◽  
Web Technologies ◽  
Rich Domain ◽  
User Acceptability ◽  
Knowledge Lifecycle

Despite years of effort in building organisational taxonomies, the potential of ontologies to support knowledge management in complex technical domains is under-exploited. The authors of this chapter present an approach to using rich domain ontologies to support sense-making tasks associated with resolving mechanical issues. Using Semantic Web technologies, the authors have built a framework and a suite of tools which support the whole semantic knowledge lifecycle. These are presented by describing the process of issue resolution for a simulated investigation concerning failure of bicycle brakes. Foci of the work have included ensuring that semantic tasks fit in with users’ everyday tasks, to achieve user acceptability and support the flexibility required by communities of practice with differing local sub-domains, tasks, and terminology.

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