Flexibility in Offshoring

Author(s):  
Vanita Yadav ◽  
Monica Adya ◽  
Varadharajan Sridhar ◽  
Dhruv Nath

Globalization of software development has resulted in a rapid shift away from the traditional collocated, on-site development model, to the offshoring model. Emerging trends indicate an increasing interest in offshoring, even in early phases like requirements analysis. Additionally, the flexibility offered by the agile development approach makes it attractive for adaptation in globally distributed software work. A question of significance then is what impacts the success of offshoring earlier phases, like requirements analysis, in a flexible and globally distributed environment? This chapter incorporates the stance of control theory to posit a research model that examines antecedent factors such as requirements change, facilitation by vendor and client site-coordinators, control, and computer-mediated communication. The impact of these factors on success of requirements analysis projects in a “flexible” global setting is tested using two quasi-experiments involving students from Management Development Institute, India and Marquette University, U.S.A. Results indicate that formal modes of control significantly influence project success during requirements analysis. Further, facilitation by both client and vendor site coordinators positively impacts requirements analysis success.

2010 ◽  
pp. 2404-2436
Author(s):  
Vanita Yadav ◽  
Monica Adya ◽  
Varadharajan Sridhar ◽  
Dhruv Nath

Globalization of software development has resulted in a rapid shift away from the traditional collocated, on-site development model, to the offshoring model. Emerging trends indicate an increasing interest in offshoring even in early phases like requirements analysis. Additionally, the flexibility offered by the agile development approach makes it attractive for adaptation in globally distributed software work. A question of significance then is what impacts the success of offshoring earlier phases, like requirements analysis, in a flexible and globally distributed environment? This article incorporates the stance of control theory to posit a research model that examines antecedent factors such as requirements change, facilitation by vendor and client site-coordinators, control, and computer-mediated communication. The impact of these factors on success of requirements analysis projects in a “flexible” global setting is tested using two quasi-experiments involving students from Management Development Institute, India and Marquette University, USA. Results indicate that formal modes of control significantly influence project success during requirements analysis. Further, facilitation by both client and vendor site coordinators positively impacts requirements analysis success.


Author(s):  
Adrian Meier ◽  
Emese Domahidi ◽  
Elisabeth Günther

The relationship between computer-mediated communication (e.g., Internet or social media use) and mental health has been a long-standing issue of debate. Various disciplines (e.g., communication, psychology, sociology, medicine) investigate computer-mediated communication in relation to a great variety of negative (i.e., psychopathology) and positive (i.e., well-being) markers of mental health. We aim at charting this vast, highly fragmented, and fast growing literature by means of a scoping review. Using methods of computational content analysis in conjunction with qualitative analyses, we map 20 years of research based on 1,780 study abstracts retrieved through a systematic database search. Results reveal the most common topics investigated in the field, as well as its disciplinary boundaries. Our review further highlights emerging trends in the literature and points to unique implications for how future research should address the various relationships between computer-mediated communication and mental health.


2009 ◽  
pp. 2115-2136
Author(s):  
Dhruv Nath ◽  
Varadharajan Sridhar ◽  
Monica Adya ◽  
Amit Malik

The off-shore software development companies in countries such as India use a global delivery model in which initial requirement analysis phase of software projects get executed at client locations to leverage frequent and deep interaction between user and developer teams. Subsequent phases such as design, coding and testing are completed at off-shore locations. Emerging trends indicate an increasing interest in off-shoring even requirements analysis phase using computer mediated communication. We conducted an exploratory research study involving students from Management Development Institute (MDI), India and Marquette University (MU), U.S.A. to determine quality of such off-shored requirements analysis projects. Our findings suggest that project quality of teams engaged in pure off-shore mode is comparable to that of teams engaged in collocated mode. However, the effect of controls such as user project monitoring on the quality of off-shored projects needs to be studied further.


Author(s):  
Michel Tétreault ◽  
Aude Dufresne ◽  
Michel Gagnon

This chapter presents the elaboration of an ontology-based application called Combine. This application aims to optimize and enhance e-Recruitment processes in the domain of Information Technologies’ staffing services, and especially e-Recruitment processes that use Social Web platforms as a means of sourcing candidates. This chapter will describe the context motivating this development and how the system was designed, from the requirements analysis to the prototype evaluation, revealing the concerns, constraints and opportunities met along the way. All of these factors will be discussed mainly in regards to Computer-Mediated Communication (CMC) and Human-Computer Interaction (HCI) theories in order to argue the potential return on investment of the conceptualized semantic e-Recruitment application.


2010 ◽  
pp. 1997-2018
Author(s):  
Dhruv Nath ◽  
Varadharajan Sridhar ◽  
Monica Adya ◽  
Amit Malik

The off-shore software development companies in countries such as India use a global delivery model in which initial requirement analysis phase of software projects get executed at client locations to leverage frequent and deep interaction between user and developer teams. Subsequent phases such as design, coding and testing are completed at off-shore locations. Emerging trends indicate an increasing interest in off-shoring even requirements analysis phase using computer mediated communication. We conducted an exploratory research study involving students from Management Development Institute (MDI), India and Marquette University (MU), U.S.A. to determine quality of such off-shored requirements analysis projects. Our findings suggest that project quality of teams engaged in pure off-shore mode is comparable to that of teams engaged in collocated mode. However, the effect of controls such as user project monitoring on the quality of off-shored projects needs to be studied further.


Author(s):  
Dhruv Nath ◽  
Varadharajan Sridhar ◽  
Monica Adya ◽  
Amit Malik

The off-shore software development companies in countries such as India use a global delivery model in which initial requirement analysis phase of software projects get executed at client locations to leverage frequent and deep interaction between user and developer teams. Subsequent phases such as design, coding and testing are completed at off-shore locations. Emerging trends indicate an increasing interest in off-shoring even requirements analysis phase using computer mediated communication. We conducted an exploratory research study involving students from Management Development Institute (MDI), India and Marquette University (MU), USA to determine quality of such off-shored requirements analysis projects. Our findings suggest that project quality of teams engaged in pure off-shore mode is comparable to that of teams engaged in collocated mode. However, the effect of controls such as user project monitoring on the quality of off-shored projects needs to be studied further.


Author(s):  
Molly Wasko ◽  
Samer Faraj

This study examines knowledge exchange in a worldwide, extra-organizational, Usenet-based electronic network of practice. Participation in such networks is voluntary, globally distributed, and network participants generally do not have personal or organizational ties. The purpose of the study was to investigate two questions: first, what type of knowledge is being transferred in these networks, and second, how is knowledge transferred across individuals in electronic networks. To address these questions, we observed and saved all messages posted to comp.lang.C++ for a period of 7 weeks. Our analyses include content analysis of 1,562 messages, survey responses from 593 participants, and objective data from the electronic message postings. The study illuminates how people use computer-mediated communication to support knowledge transfer, the types of knowledge transferred, as well as how knowledge flows in this network.


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