Software Agents in Electronic Commerce

Author(s):  
Maria Indrawan

The explosive growth of Internet-based electronic commerce has increased the consumer’s choices of goods and merchants. To find a suitable good and merchant with acceptable sales terms is a very tedious task. Agent technologies promise to simplify these tasks for consumers. This chapter presents an overview of electronic commerce systems based on software agent technology. A survey of current existing and prototype systems are presented. One of essential requirements of a successful e-commerce system is security measurement. This paper also discusses security issues related to implementing agent-based e-commerce.

2011 ◽  
Vol 8 (2) ◽  
pp. 255-298 ◽  
Author(s):  
Costin Bădică ◽  
Zoran Budimac ◽  
Hans-Dieter Burkhard ◽  
Mirjana Ivanovic

The main goal of this paper is to provide an overview of the rapidly developing area of software agents serving as a reference point to a large body of literature and to present the key concepts of software agent technology, especially agent languages, tools and platforms. Special attention is paid on significant languages designed and developed in order to support implementation of agent-based systems and their applications in different domains. Afterwards, in the paper a number of useful and practically used tools and platforms that are available and support activities or phases of the process of agent-oriented software development are presented.


2008 ◽  
pp. 1486-1501
Author(s):  
A. Andreevskaia ◽  
R. Abi-Aad ◽  
T. Radhakrishnan

This chapter presents a tool for knowledge acquisition for user profiling in electronic commerce. The knowledge acquisition in e-commerce is a challenging task that requires specific tools in order to facilitate the knowledge transfer from the user to the system. The proposed tool is based on a hierarchical user model and is agent-based. The architecture of the tool incorporates four software agents: processing agent maintaining the user profile, validating agent interacting with the user when information validation is needed, monitoring agent monitoring the effects of the changes made to the user profile, and a filtering agent ensuring the safe information exchange with other software.


Author(s):  
Chrysanthi E. Georgakarakou ◽  
Anastasios A. Economides

This chapter provides an overview of the rapidly evolving area of software agents and presents the basic aspects of applying the agent technology to virtual enterprises (VE). As the field of software agents can appear chaotic, this chapter briefly introduces the key issues rather than present an in-depth analysis and critique of the field. In addition to, this chapter investigates the application of agent technology to virtual enterprises and presents current research activity that focuses on this field serving as an introductory step. Furthermore, this chapter makes a list of the most important themes concerning software agents and the application of agent technology to virtual enterprises apposing some order and consistency and serve as a reference point to a large body of literature.


Author(s):  
Shu-Heng Chen ◽  
Shu G. Wang

Recently, the relation between neuroeconomics and agent-based computational economics (ACE) has become an issue concerning the agent-based economics community. Neuroeconomics can interest agent-based economists when they are inquiring for the foundation or the principle of the software-agent design, normally known as agent engineering. It has been shown in many studies that the design of software agents is non-trivial and can determine what will emerge from the bottom. Therefore, it has been quested for rather a period regarding whether we can sensibly design these software agents, including both the choice of software agent models, such as reinforcement learning, and the parameter setting associated with the chosen model, such as risk attitude. In this chapter, we shall start a formal inquiry by focusing on examining the models and parameters used to build software agents.


2008 ◽  
pp. 2259-2277
Author(s):  
Jyh-haw Yeh ◽  
Wen-Chen Hu ◽  
Chung-wei Lee

With the advent of wireless and mobile networks, the Internet is rapidly evolving from a set of connected stationary machines to include mobile handheld devices. This creates new opportunities for customers to conduct business from any location at any time. However, the electronic commerce technologies currently used cannot be applied directly since most were developed based on fixed, wired networks. As a result, a new research area, mobile commerce, is now being developed to supplement existing electronic commerce capabilities. This chapter discusses the security issues related to this new field, along with possible countermeasures, and introduces a mobile agent based solution for mobile commerce.


Author(s):  
Jyh-haw Yeh ◽  
Wen-Chen Hu ◽  
Chung-wei Lee

With the advent of wireless and mobile networks, the Internet is rapidly evolving from a set of connected stationary machines to include mobile handheld devices. This creates new opportunities for customers to conduct business from any location at any time. However, the electronic commerce technologies currently used cannot be applied directly since most were developed based on fixed, wired networks. As a result, a new research area, mobile commerce, is now being developed to supplement existing electronic commerce capabilities. This chapter discusses the security issues related to this new field, along with possible countermeasures, and introduces a mobile agent based solution for mobile commerce.


2011 ◽  
pp. 279-302 ◽  
Author(s):  
Xun Yi ◽  
Chee Kheong Siew ◽  
Mahbubur Rahman Syed

Because electronic commerce provides customers with more convenient and more money-saving services than conventional trading, it has seen explosive growth in recent years and will have a major impact in shaping future markets. Certainly, it will be very advantageous for customers if electronic commerce is capable of being more automated and secure than is currently the case, since the time and energy they spend will be dramatically reduced. This paper focuses on applying software agent technology together with cryptographic technology to automating and securing the information gathering, and payment procedures, which are the principal and most time-consuming steps in electronic commerce, especially on the Internet.


2007 ◽  
Vol 22 (1) ◽  
pp. 3-35 ◽  
Author(s):  
MARIA FASLI

AbstractThe vision of future electronic marketplaces (e-markets) is that of markets being populated by autonomous intelligent entities—software, trading, e-agents—representing their users or owners and conducting business on their behalf. For this vision to materialize, one fundamental issue that needs to be addressed is that of trust. First, users need to be able to trust that the agents will do what they say they do. Second, they need to be confident that their privacy is protected and that the security risks involved in entrusting agents to perform transactions on their behalf are minimized. Finally, users need to be assured that any legal issues relating to agents trading electronically are fully covered as they are in traditional trading practices. In this paper we consider the barriers for the adoption of agent technology in electronic commerce (e-commerce) which pertain to trust, security and legal issues. We discuss the perceived risks of the use of agents in e-commerce and the fundamental issue of trust in this context. Issues regarding security, and how some of these can be addressed through the use of cryptography, are described. The impact of the use of agent technology on the users' privacy and how it can be both protected as well as hindered by it is also examined. Finally, we discuss the legal issues that arise in agent-mediated e-commerce and discuss the idea of attributing to software agents the status of legal persons or e-persons and the various implications.


2014 ◽  
Vol 3 (2) ◽  
pp. 15-34 ◽  
Author(s):  
Shu-Heng Chen

Recently, the relation between neuroeconomics and agent-based computational economics (ACE) has become an issue concerning the agent-based economics community. Neuroeconomics can interest agent-based economists when they are inquiring for the foundation or the principle of the software-agent design. It has been shown in many studies that the design of software agents is non-trivial and can determine what will emerge from the bottom. Therefore, it has been quested for rather a period regarding whether anyone can sensibly design these software agents, including both the choice of software agent models, such as reinforcement learning, and the parameter setting associated with the chosen model, such as risk attitude. In this paper, the author will start a formal inquiry by focusing on examining the models and parameters used to build software agents.


2008 ◽  
pp. 1956-1974
Author(s):  
Jyh-haw Yeh ◽  
Wen-Chen Hu

With the advent of wireless and mobile networks, the Internet is rapidly evolving from a set of connected stationary machines to include mobile handheld devices. This creates new opportunities for customers to conduct business from any location at any time. However, the electronic commerce technologies currently used cannot be applied directly since most were developed based on fixed, wired networks. As a result, a new research area, mobile commerce, is now being developed to supplement existing electronic commerce capabilities. This chapter discusses the security issues related to this new field, along with possible countermeasures, and introduces a mobile agent based solution for mobile commerce.


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