Exploring the Rationale for Emergency Management Information Systems for Local Communities
Emergency responders at the local community level are the prime actors concerning emergency management. It has been claimed that information systems have considerable potential to support emergency management. However, development of such systems is demanding, due to the complexity of emergency management. The ability to be able to reveal the stakeholders' needs for support are essential for successful system developments. The objective of this paper is to explore the rationale for emergency management information systems at the local community level. This was accomplished by an extensive needs assessment based on 49 governing documents and 12 interviews with representatives for local as well as regional emergency response organizations. The analysis uncovered eleven areas where emergency management information systems could enhance the capability of local communities' to manage emergencies. The identified needs categories are proposed to constitute a foundation for design patterns for the development of emergency management information systems for local communities.