Using Knowledge Management Systems to Enhance Cooperative Learning

2011 ◽  
Vol 187 ◽  
pp. 416-421
Author(s):  
Shih Ming Pi ◽  
Hsiu Li Liao ◽  
Su Houn Liu ◽  
Su Yu Peng

The study investigates the usage of knowledge management systems in Taiwan. The usage acts as a cooperative learning of knowledge-sharing and knowledge-recycling. We chose 127 employees of IT department of small and medium enterprises in Taiwan, to investigate what factors would affect their cooperative learning in the context of using knowledge management systems, and to investigate the outcome of cooperative learning. The result shows all hypotheses are significant except people-related autonomy and process-related autonomy.

2020 ◽  
Vol 24 (2) ◽  
pp. 369-394 ◽  
Author(s):  
Euro Marques Júnior ◽  
Jose Alcides Gobbo ◽  
Fernando Fukunaga ◽  
Roberto Cerchione ◽  
Piera Centobelli

Purpose This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and apply a taxonomy that synthesizes the strategies of use of KMSs by the SMEs. In addition, it seeks to better understand the processes, practices and technologies of KM by SMEs, pointing improvements in the KMS of Brazilian SMEs and contributing to obtain better results in the search for efficiency and innovation. Design/methodology/approach Based on a literature review on KMSs used by SMEs, an empirical investigation was conceived, developed and conducted through online questionnaires involving 49 selected SMEs operating in several sectors. Findings This paper reinforces the results of the previous work of Cerchione and Esposito (2017) that point to the existence of a reciprocal relationship between KM-Tools and KM-Practices: one reinforces the other and vice versa. On the other hand, it indicates a difference in the behavior of Brazilian companies in relation to the sample of Italian companies studied by Cerchione and Esposito (2017), which presented a negative correlation between the general differentiation index and the general use intensity index of SMEs, while the Brazilian ones showed a positive correlation. Research limitations/implications The study points out the need for greater dissemination of practices and tools to support knowledge management (KM), as well as greater support for the implementation and effective use of these practices and tools within the organizational context of SMEs. Practical implications This paper identifies the main practices and tools to support KM used by Brazilian SMEs, indicating the need for investments in employee training and acquisition of tools. Social implications SMEs represent an important part of the generation of jobs and income in Brazil. Initiatives that lead to the successful implementation of tools and practices to support KM can increase the efficiency and productivity of these organizations. Originality/value This paper applies in a sample of Brazilian companies the taxonomy proposed by Cerchione and Esposito (2017) combining strategies of SMEs for the use of KMSs.


Author(s):  
Mahmoud Abdelrahman ◽  
Firas Masri ◽  
Dimitra Skoumpopoulou

With the advent of the knowledge economy and the growing importance of knowledge societies, organizations are constantly seeking new ways of leveraging and sharing knowledge to support decision-making (DM) processes. This chapter presents an initial insight to the little-researched phenomenon of how knowledge management systems (KMSs) can facilitate knowledge sharing (KS) to support DM processes in organizations. In this chapter, authors aim to extend the existing literature of knowledge management, decision making, and knowledge sharing by proposing a new conceptual framework, namely “ECUA” (easiness, communication, unification, and analytics characteristics). In this study, 42 semi-structured interviews have been conducted. The proposed conceptual framework will benefit managers in both public and private sectors in finding new ways of leveraging and sharing knowledge to support DM processes via using KMSs. This framework can be used to explore KMSs characteristics that can support DM processes by facilitating knowledge sharing in organizations.


2011 ◽  
Vol 40 (4) ◽  
pp. 978-1009 ◽  
Author(s):  
Sheng Wang ◽  
Raymond A. Noe ◽  
Zhong-Ming Wang

Author(s):  
Yogesh Malhotra

Many current implementations of organizational knowledge management, although based on the most advanced information technologies, are hobbled by the pervading organizational controls. Such information systems related organizational controls could spell the success or failure of organizational management initiatives despite application of latest groupware and collaboration software. Often, such failures of knowledge management systems implementations arise from incorrect understanding and misapplication of the notion of ‘controls.’ Hence, it is critical to develop a better understanding of information systems related organizational controls so that they can facilitate the success of knowledge management systems implementations. This chapter fills the critical void of incomplete and often incorrect interpretations of organizational controls by developing a better theoretical and conceptual understanding of organizational controls and their pragmatic implications. The chapter also proposes an organic model of organizational controls for design of knowledge management systems that can effectively enable creation of new knowledge, renewal of existing knowledge and knowledge sharing.


2011 ◽  
pp. 73-80 ◽  
Author(s):  
William R. King

Knowledge sharing (KS) is critical to organizations that wish to use their knowledge as an asset to achieve competitive advantage. Knowledge management systems (KMSs) can be primary enablers of knowledge sharing in an organization.


2018 ◽  
Vol 7 (3.13) ◽  
pp. 188
Author(s):  
Dr Ashraf Badawood ◽  
Dr Hamad AlBadri

The objective of this study is to assess the critical success factors needed to build faculty knowledge management systems with students by using phone texting platform. This study particularly investigates the efficacy of using phone texting platforms as primary knowledge sharing system in universities in the Middle East. Consistent with results collected and previous research, it was shown that knowledge sharing is plagued by various barriers while implementation of phone texting platforms was viable but also impaired. To ameliorate this, changes in cultural, leadership and control attitudes ought to be undertaken to ensure knowledge sharing technologies are integrated in culture as well as in the universities. Revision of government policy is also important in order to foster implementation of knowledge management systems in universities and they can also help in availing the capital outlays required for infrastructure. Furthermore, collaboration with western universities who have already impended phone texting platforms as knowledge sharing systems is also essential. Finally, training of faculty members on how to use and integrate knowledge sharing technology especially phone texting platform will help in augmenting their skills in this facet of knowledge management 


2014 ◽  
Vol 6 (2) ◽  
pp. 83-96 ◽  
Author(s):  
Fang-wei Zhu ◽  
Xiu-xia Sun ◽  
Janis Miller ◽  
Zhi-jun Deng

This article presents an advanced method for managing knowledge using a modular design approach and applied the approach through an example with computer manufacturing. The benefits of modularity are discussed both within and between companies. We find that through modular design, knowledge management systems are simplified and communication between modules is greatly improved. In addition, modularity makes parallel innovation possible, as well as, sharing innovative resources through collaboration. Modularity leads to effective knowledge sharing and thus stimulates knowledge-based innovation. A case study of the computer industry further demonstrates the effects of modularity in an industry. Finally, we suggest that enterprises should take advantage of modularity when they carry out knowledge-based innovation and the measures are developed to implement successful modularity.


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