Patient and staff experiences of CCTV

The COVID-19 pandemic has affected care workers all over the globe, as older and more vulnerable people face a high risk of developing severe symptoms and dying from the virus infection. The aim of this study was to compare staff experiences of stress and anxiety as well as internal and external organizational support in Sweden, Italy, Germany, and the United Kingdom (UK) in order to determine how care staff were affected by the pandemic. A 29-item online questionnaire was used to collect data from care staff respondents: management (n = 136), nurses (n = 132), nursing assistants (n = 195), and other healthcare staff working in these organizations (n = 132). Stress and anxiety levels were highest in the UK and Germany, with Swedish staff showing the least stress. Internal and external support only partially explain the outcomes. Striking discrepancies between different staff groups’ assessment of organizational support as well as a lack of staff voice in the UK and Germany could be key factors in understanding staff’s stress levels during the pandemic. Structural, political, cultural, and economic factors play a significant role, not only factors within the care organization or in the immediate context.

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An exploration of Neonatal Intensive Care Unit (NICU) staff experiences of attending pre-brief and debrief groups surrounding a patient's death or redirection of care

Journal of Neonatal Nursing ◽

10.1016/j.jnn.2021.03.007 ◽

2021 ◽

Author(s):

Francesca Woolgar ◽

Sarah-Jane Archibald

Keyword(s):

Intensive Care Unit ◽

Intensive Care ◽

Neonatal Intensive Care Unit ◽

Neonatal Intensive Care ◽

Staff Experiences

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Exploring staff experiences: A case for redesigning the response to aggression and violence in the emergency department

International Emergency Nursing ◽

10.1016/j.ienj.2021.101017 ◽

2021 ◽

Vol 57 ◽

pp. 101017

Author(s):

Jennifer Davids ◽

Margaret Murphy ◽

Nathan Moore ◽

Timothy Wand ◽

Martin Brown

Keyword(s):

Emergency Department ◽

Staff Experiences

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Staff experiences of working in crisis resolution and home treatment

Mental Health Review Journal ◽

10.1108/13619321111158016 ◽

2011 ◽

Vol 16 (2) ◽

pp. 76-87 ◽

Cited By ~ 4

Author(s):

Jon Freeman ◽

Andrew Vidgen ◽

Ellen Davies‐Edwards

Keyword(s):

Home Treatment ◽

Crisis Resolution ◽

Staff Experiences

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Evaluation of the impact of supervisory support on staff experiences of training

Tizard Learning Disability Review ◽

10.1108/tldr-03-2013-0023 ◽

2014 ◽

Vol 19 (2) ◽

pp. 77-84 ◽

Cited By ~ 1

Author(s):

Katja Koski ◽

Kaisa Martikainen ◽

Katja Burakoff ◽

Hannu Vesala ◽

Kaisa Launonen

Keyword(s):

Design Methodology ◽

Supervisory Support ◽

Careful Planning ◽

Content Type ◽

Staff Members ◽

Trained Staff ◽

Training Programmes ◽

Staff Experiences ◽

The Impact

Purpose – This paper aims to evaluate the role of the supervisor's support on the effectiveness of a communication training program targeted at staff members who work with individuals who have profound and multiple learning disabilities. Design/methodology/approach – The aim was to explore which aspects of supervisory support influenced the staff members to participate in the programme and the results for the on-going effects of the training. Findings – Staff members reported a need for more supervisory support to maintain the results of the training and to disseminate the new practices to non-trained staff. Originality/value – Although supervisory support seems to benefit staff members during their participation in training programmes, even careful planning and execution of this support cannot ensure its continuation after the training is finished.

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From the Frontlines: A Qualitative Study of Staff Experiences With Clinical Event Debriefing

Hospital Pediatrics ◽

10.1542/hpeds.2021-006088 ◽

2021 ◽

Author(s):

Meghan M. Galligan ◽

Mary Haggerty ◽

Heather A. Wolfe ◽

Dawn Debrocco ◽

Katherine Kellom ◽

...

Keyword(s):

Qualitative Study ◽

Inductive Reasoning ◽

Improve Patient Care ◽

Barriers And Facilitators ◽

Clinical Event ◽

Frontline Staff ◽

Factors Affecting ◽

Participant Engagement ◽

Practice Recommendations ◽

Staff Experiences

OBJECTIVES Clinical event debriefing (CED) can improve patient care and outcomes, but little is known about CED across inpatient settings, and participant experiences have not been well described. In this qualitative study, we sought to characterize and compare staff experiences with CED in 2 hospital units, with a goal of generating recommendations for a hospital-wide debriefing program. METHODS We conducted 32 semistructured interviews with clinical staff who attended a CED in the previous week. We explored experiences with CED, with a focus on barriers and facilitators. We used content analysis with constant comparative coding to understand priorities identified by participants. We used inductive reasoning to develop a set of CED practice recommendations to match participant priorities. RESULTS Three primary themes emerged related to CED barriers and facilitators. (1) Factors affecting attendance: most respondents voiced a need for frontline staff inclusion in CED, but they also cited competing clinical duties and scheduling conflicts as barriers. (2) Factors affecting participant engagement: respondents described factors that influence participant engagement in reflective discussion. They described that the CED leader must cultivate a psychologically safe environment in which participants feel empowered to speak up, free from judgment. (3) Factors affecting learning and systems improvement: respondents emphasized that the CED group should generate a plan for improvement with accountable stakeholders. Collectively, these priorities propose several recommendations for CED practice, including frontline staff inclusion. CONCLUSIONS In this study, we propose recommendations for CED that are derived from first-hand participant experiences. Future study will explore implementation of CED practice recommendations.

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