Organizations, including the healthcare sector, are subject
to changes in market, technology and regulations. This requires
enhanced and different types of knowledge, and has led to an
increased demand for adult higher education. However, the
competencies required need to be met by the providers of higher
education. This article presents a qualitative case study
investigating the work relevance of an adult education study
bachelor programme for middle managers of the public health sector
in Norway. The paper explores how the education has shaped the
interplay between the student/practitioner and his/her surroundings.
The data in the study have been collected using in‑depth interviews.
The case study showcases the potential impacts of higher education
within public healthcare management in the workplace, also
highlighting the factors that are predominant regarding the
application and dissemination of formal knowledge in the workplace.
The primary findings of this study are that there is an interplay
between the form and content of the education, personal capabilities
and individual characteristics of the student (employee/health
manager), as well as an organizational maturity pertaining to
knowledge‑management and the exposure to organizational innovation
in the broader healthcare system. The case study contributes to the
field of knowledge management issues by showing how a study
programme can support the development of knowledge management
practices in an organization, through focusing on the relevance
pronounced through the management practices.