Gamification Strategies for Higher Education Student Worker Training

This chapter discusses gamification strategies in the context of higher education student worker training. Specifically, it builds on the concepts of gamification in corporate training contexts and gamification in the academic classroom environment. It also considers various options to support gamified training content and methods to support student worker engagement and knowledge retention. It explains how these strategies relate to the concept of information literacy for an adult, higher education population. This chapter is ideal for higher education staff, faculty, or administrators who design training curricula for student workers.

Library Workers Experiencing or Observing Sexual Harassment in University of California Libraries is Commonplace and Commonly Unreported

A Review of: Barr-Walker, J., Hoffner, C., McMunn-Tetangco, E., & Mody, N. (2021). Sexual harassment at University of California Libraries: Understanding the experiences of library staff members. College & Research Libraries, 82(2), 237. https://doi.org/10.5860/crl.82.2.237 Abstract Objective – To identify whether academic library workers at the University of California Libraries (UCL) system experienced or observed sexual harassment and to measure their reporting and disclosure behavior. Design – Anonymous online survey with open and closed-end questions. Setting – All UCL system campuses (Berkeley, Davis, Irvine, Los Angeles, Merced, Riverside, Santa Barbara, Santa Cruz, San Diego, and San Francisco). Subjects – All 1610 non-student employees working in UCL system were invited to participate, 579 (36%) responded. Methods – The authors engaged multiple stakeholder groups to refine and promote this census of UCL non-student workers. The survey was distributed via REDCap and remained open for six weeks of November to December 2018. All questions were optional. Certain demographic information was not collected because respondents might have been identified via deductive disclosure. The first author conducted descriptive statistical analysis and pairs of authors conducted thematic analysis. Main Results – More than half of respondents experienced or observed sexual harassment in the workplace; women were more likely to experience than observe and vice versa for men. Harassment was most likely to be exhibited by a coworker. Less than half of respondents felt that the UCL system administration considered the issue important. Nearly three out of every four respondents who had experienced harassment at work chose not to report or disclose; this did not vary significantly between women and men. Conclusion – Sexual harassment of library workers, often by other library workers, is widespread. Staff training and policies should incorporate the reality of gender harassment and commenting on a person's appearance—the two most common forms of harassment exhibited and observed.

The Governance of Global Labor Migration: Literature Review

This paper focuses on the past 10 years of major scholarship on the governance of external labor migration. It also centers on migration that is voluntary and regular, recognizing that rules governing lowskilled migration are often formed to control irregular migration [5]. Scholars of migrant labor identify four major categories: low-skilled temporary (e. g. seasonal workers, service workers), low-skilled permanent (e. g. industrial workers), high-skilled temporary (e. g. student workers, corporate assignees, “expats”), and high-skilled permanent (e. g. medical personnel, technology specialists). Discussion on the layers of labor migration governance may give the impression that all initiatives are government-based. However, as some authors mention [12; 30; 17], non-state entities play key governance roles. Multinational corporations (MNCs) are the most influential non-state actors. In light of the incoherence of governance in the area of regular labor migration, there is no shortage of knowledge gaps. A preliminary review of contemporary scholarly literature, suggests that case studies to identify best practices in multilateral schemes and public-private partnerships within the regional “layer” of governance, may be a particularly fruitful focus for scholarly research. This conclusion is based on sources that describe immigration politics and policy at the national level as inherently unstable and less likely to yield insights into balancing short vs. long-term economic interests or into the protection of migrant’s rights [24; 29]. The slow pace and relative ineffectiveness of efforts at the global level suggests that scholars may find targeting this “layer” of limited value, particularly if they wish to form actionable, forward-looking policy recommendations.

Integrating Student Workers Into Museum Practice

Launched in January 2016 at a university art museum on a large campus, the Museum Engagement Student Worker position aims to reimagine the student work-study role. Conceptualized as a role where students can experience and contribute to the museum's internal culture, the program integrates students into the museum's internal fabric and empowers them to act as engagement agents for community members. Museum Engagement Student Workers function as front-of-house staff, provide all public tours, and assist with public programming. This narrative, written from the author's perspective as the manager of the student worker role, examines the successes and challenges of the Museum Engagement Student Worker program using tenets of the museum's strategic plan (innovation, accessibility, engagement, community, sustainability) as points of reference.

Retaining Opportunities, Completing Key Projects with Remote Student Employees During COVID-19

As the field of higher education began furloughs and layoffs to alleviate COVID-19 budget concerns, cultural heritage workers were directed to clearly demonstrate how their work contributes to institutions’ educational missions. Although physical library and archival collections were deemed inaccessible and less critical during the pandemic than ebooks, electronic journals, and digitized special collections, the two special collections projects considered in this case study demonstrate the value of continuing collections management work remotely and the relevance of student employees and other contingent workers in libraries and archives. The projects—one an inventory and bibliography of books acquired from a defunct religious library, and the other a review of digitized audio cassette tapes with little content information outside of the audio itself—enabled the retention of student workers facing few summer job opportunities and ineligibility for unemployment insurance, providing additional experience as well as compensation during an economic, as well as public health, crisis.

Students as colleagues: The impact of working on campus on students and their attitudes towards the university experience.

This paper considers research that engaged with a university wide population of students who were employed on campus to better understand why they chose to work alongside their studies; how this impacted upon their attitudes to study and the university, and the benefits for those students. This paper reveals that the primary motivation to work on campus is the development of skills; considers the nature of those skills and behaviours; discovers the changing relationship between student workers and university staff; and discusses how engagement leads to an enhanced sense of student confidence and belonging. The paper concludes by considering the implications for the university and sector and how the outcomes might be best deployed for impact on those students who would most benefit.

Students as colleagues: The impact of working on campus on students and their attitudes towards the university experience.

This paper considers research that engaged with a university wide population of students who were employed on campus to better understand why they chose to work alongside their studies; how this impacted upon their attitudes to study and the university, and the benefits for those students. This paper reveals that the primary motivation to work on campus is the development of skills; considers the nature of those skills and behaviours; discovers the changing relationship between student workers and university staff; and discusses how engagement leads to an enhanced sense of student confidence and belonging. The paper concludes by considering the implications for the university and sector and how the outcomes might be best deployed for impact on those students who would most benefit.