Information and Communication Technologies in Tourism 2017
Latest Publications

TOTAL DOCUMENTS

57

(FIVE YEARS 0)

H-INDEX

8

(FIVE YEARS 0)

Published By Springer International Publishing

9783319511672, 9783319511689

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Determinants of Customers’ eWOM Behaviour—A System Success Perspective

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_29 ◽

2017 ◽

pp. 401-415 ◽

Author(s):

Ping Wang ◽

Xianfeng Zhang ◽

Reima Suomi ◽

Chuanming Sun

Keyword(s):

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Extending the Schema.org Vocabulary for More Expressive Accommodation Annotations

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_3 ◽

2017 ◽

pp. 31-41 ◽

Author(s):

Elias Kärle ◽

Umutcan Simsek ◽

Zaenal Akbar ◽

Martin Hepp ◽

Dieter Fensel

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Virtual Reality and Attitudes Toward Tourism Destinations

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_17 ◽

2017 ◽

pp. 229-239 ◽

Author(s):

Iis P. Tussyadiah ◽

Dan Wang ◽

Chenge Jia

Keyword(s):

Virtual Reality ◽

Tourism Destinations

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How “Bad” Are You? Justification and Normalisation of Online Deviant Customer Behaviour

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_44 ◽

2017 ◽

pp. 607-622 ◽

Author(s):

Marianna Sigala

Keyword(s):

Customer Behaviour

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Travellers and Their Joint Characteristics Within the Seven-Factor Model

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_36 ◽

2017 ◽

pp. 503-515 ◽

Author(s):

Julia Neidhardt ◽

Hannes Werthner

Keyword(s):

Factor Model ◽

Joint Characteristics

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Managing Business Travellers’ Use of Mobile Travel Applications

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_20 ◽

2017 ◽

pp. 271-283 ◽

Author(s):

Anneli Douglas ◽

Berendien Lubbe ◽

Adrene van der Merwe

Keyword(s):

Business Travellers

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The Impact of IT-Enabled Customer Experience Management on Service Perceptions and Performance

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_27 ◽

2017 ◽

pp. 377-386

Author(s):

Daniele Marchesani ◽

Gabriele Piccoli ◽

Tsz-wai Lui

Keyword(s):

Customer Experience ◽

Customer Experience Management ◽

And Performance ◽

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Influence of Social Media on Corporate Heritage Tourism Brand

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_50 ◽

2017 ◽

pp. 697-709 ◽

Author(s):

Dandison Ukpabi ◽

Heikki Karjaluoto

Keyword(s):

Social Media ◽

Heritage Tourism ◽

Corporate Heritage

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Ontology-Based Matchmaking to Provide Personalized Recommendations for Tourists

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_1 ◽

2017 ◽

pp. 3-16 ◽

Author(s):

Christoph Grün ◽

Julia Neidhardt ◽

Hannes Werthner

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Customer Engagement in Facebook Brand Communities: Measurement and Best Practices from the Airline Industry

Information and Communication Technologies in Tourism 2017 ◽

10.1007/978-3-319-51168-9_49 ◽

2017 ◽

pp. 683-696 ◽

Author(s):

Vu Thi Thao ◽

Thomas Wozniak ◽

Andreas Liebrich

Keyword(s):

Best Practices ◽

Airline Industry ◽

Customer Engagement ◽

Brand Communities

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