Collaboration and Learning Processes in Value Co-Creation: A Destination Perspective

Value co-creation has emerged as an important competitive strategy leading to value innovation. In tourist destinations co-creation results from the participation of multiple actors synchronously and contextually in value realization. Yet value co-creation remains highly theoretical and lacks empirical operationalization, especially in destination contexts. Are tourism destinations able and sufficiently mobilized to exploit the potential offered by co-creation theory? This paper operationalizes two fundamental dimensions of the value co-creation process, collaboration and learning, by developing and testing a measurement scale to evaluate the perceived impact of these dimensions on the market performance of actors at a tourist destination. Contributions to the literature on value co-creation and learning as well as managerial implications are discussed and suggestions for further research are made.

The Effect of Electronic Word of Mouth on Social Media and The Attraction of Bena Traditional Village Tourism on Tourist Visiting Decisions

The purpose of this research is to examine the impact of electronic word of mouth on social media, as well as the impact of tourist attractions in the traditional hamlet of Bena on visitor decision-making. The descriptive and quantitative research methods were applied. The sampling method utilized is purposive sampling, with the informants being visitors who have visited Bena's traditional village. The findings revealed that social media and electronic word of mouth (E-WOM) in tourism destinations influenced tourists' decisions to visit Bena's traditional village. The findings of this study suggest that pleasant experiences of visiting the Bena Traditional Village, which are shared on social media platforms such as Facebook, Instagram, and WhatsApp, have a significant impact on the number of visitors to these attractions by social media users.

Residents’ Perceptions of Sustainable Tourism Destination Recovery: The Case of Northern Cyprus

As nations and tourism destinations are beginning to relax nonpharmaceutical measures for the prevention of the COVID-19 virus, a major quest of tourism stakeholders is to restart and restore the once viable and productive industry to its prior state. While the urge to restart and restore may necessitate a strategic plan and drastic measures, care must be taken not to undermine the sustainability of the destination. The current study seeks to understand the perceptions of residents of Northern Cyprus as key tourism stakeholders concerning the impacts of COVID-19 to the island’s tourism activities and recommendations for recovery post pandemic. To this end, the study used grounded theory and semistructured interviews to explore how residents perceive the contribution of focused advertisements and stakeholder engagement in the sustainable restoration of tourism activities post COVID-19 on the island. While divergent opinions were gathered, it can be inferred that stakeholders expect the implementation of strategic plans aided by focused advertisements to ensure the sustainability of their tourist destinations. Policy directions and academic contributions are also stated as requirements.

Mapping Strategy Development Of Traveler Destinations In Empowerment Local Community East Coast In South Sulawesi

Research carried out to identify, analyze, and orientation of the mapping strategy to support the development of tourism destinations empowering local communities and area-based tourism as its leading sector. The approach used is qualitative and quantitative mix techniques. The results showed that developments rating in Sinjai can be seen from 1) traveller, 2) traveller destination, 3) traveller activities, 4) of accommodation used, 5) traveller trips, 6) average expenditure, 7) characteristics of the traveller market. From the description of the results of the study has increased every year. This is because adequate infrastructure increasingly supported sights. The mapping showed an increase and expansion of the traveller area each year. Increased traveller destinations and the availability of adequate infrastructure provide the opportunity for local communities to take part in the tourism industry that contributes to the empowerment of local communities. The government's efforts in promoting the expansion of development opportunities in various sectors of the tourism sector strongly support the improvement of the economy and social life at the local community level.

Impact of COVID-19 on Tourism in Sauraha, Chitwan, Nepal

Tourism destinations in the world are facing different challenges like natural disasters, conflicts, terrorism, economic crisis, and pandemic affecting the various aspect of international tourism needs. The coronavirus was emerged in Hubai, China at the end of 2019, remained a life-threatening outbreak and a major public health issue. In Nepal, the first case of COVID-19 was seen on January 23, 2020, and as part of the containment strategy suggested by WHO, the Government of Nepal imposed lockdown from March 24, 2020, made policies and regulations to control the national and international border (land & air). The Government also requested its citizens to maintain social distance and restrict the movement of people that has affected the Nepalese tourism sector severely. Chitwan is one of the most important wildlife-based tourism destinations of Nepal after the establishment of Chitwan National Park (CNP) and Sauraha is the main point to enter and visit Chitwan National Park. The tourism sector in Sauraha is also pretentious due to the COVID-19 pandemic. What is the status of tourism in Sauraha before and during the Pandemic? The objective of this study is to know how has COVID-19 impacted on tourism in Sauraha in particular and Chitwan National Park in general. For the research, researchers have adopted a qualitative research approach. Primary and secondary data were collected and interviewed 30 respondents representing various sectors of tourism and hospitality in Sauraha. Findings reveal that the outbreak of pandemic has brought huge negative impact by a rapid shutdown on the tourism industry in Sauraha and this has resulted in the loss of revenue, increase unemployment, frustration, and poverty among local people as well as gave positive things like health awareness, consensus on business, time for training and maintenance of infrastructures, etc.

Sustainability as a success factor for tourism destinations: a systematic literature review

PurposeThis study sought to assess the extent to which tourism research has considered sustainability as a success factor for tourism destinations. It also aims to identify the relevance of the economic, environmental and socio-cultural dimensions of sustainability for tourist destination success, identify gaps in the literature and draw theoretical and practical implications and make recommendations.Design/methodology/approachThe research methodology consists of a systematic literature review on sustainability as a success factor for tourism destinations.FindingsResearch interest in the topic is recent and mostly focused on environmental sustainability. Developing a sustainable tourism policy and performing adequate destination management are crucial for tourism destination success. It is also acknowledged that perceiving a destination as sustainable has a significant positive impact on tourists' experiences, purchasing behaviour and loyalty.Originality/valueThis study's value arises from the fact that, to the best of the authors’ knowledge, no systematic literature review was yet been performed on the topic of sustainability as a success factor for tourism destinations.

Social Media Analytics

The rise of social media allowed greater people participation online. Platforms such as Facebook, Twitter, Instagram, or TikTok enable visitors to share their thoughts, opinions, photos, locations. All those interactions create a vast amount of data. Social media analytics, as a way of application of big data, can provide excellent insights and create new information for stakeholders involved in the management and development of cultural tourism destinations. This chapter advocates for the employment of the big data concept through social media analytics that can contribute to the management of visitors in cultural tourism destinations. In this chapter, the authors highlight the principles of big data and review the most influential social media platforms – Facebook, Twitter, Instagram, and TikTok. On that basis, they disclose opportunities for the management and marketing of cultural tourism destinations.