scholarly journals Effect of Communication Skills Training for Residents and Nurse Practitioners on Quality of Communication With Patients With Serious Illness

JAMA ◽  
2013 ◽  
Vol 310 (21) ◽  
pp. 2271 ◽  
Author(s):  
J. Randall Curtis ◽  
Anthony L. Back ◽  
Dee W. Ford ◽  
Lois Downey ◽  
Sarah E. Shannon ◽  
...  
Keyword(s):  
Communication Skills ◽  
Nurse Practitioners ◽  
Skills Training ◽  
Communication Skills Training ◽  
Serious Illness

scholarly journals Serious Illness Communication Skills Training during a Global Pandemic

ATS Scholar ◽  
2021 ◽  
Author(s):  
Jared Chiarchiaro ◽  
Robert M. Arnold ◽  
Natalie C. Ernecoff ◽  
Rene Claxton ◽  
Julie W. Childers ◽  
...  
Keyword(s):  
Communication Skills ◽  
Skills Training ◽  
Communication Skills Training ◽  
Serious Illness ◽  
Global Pandemic

scholarly journals Informing esophagogastric cancer patients about treatment outcomes: development of an online tool and training for physicians (Preprint)

2021 ◽  
Author(s):  
Loïs Francesca van de Water ◽  
Héctor G. van den Boorn ◽  
Florian Hoxha ◽  
Inge Henselmans ◽  
Mart M. Calff ◽  
...  
Keyword(s):  
Decision Making ◽  
Treatment Outcomes ◽  
Cancer Patients ◽  
Communication Skills ◽  
Prediction Models ◽  
Skills Training ◽  
Communication Skills Training ◽  
Esophagogastric Cancer ◽  
And Training

BACKGROUND With the increasing use of shared decision making (SDM), esophagogastric cancer patients play a larger and more important role in the decision-making process. To be able to make well-informed decisions, patients need to be adequately informed about treatment options and their outcomes, namely survival, side effects or complications, and health related quality of life (HRQoL). Online tools and training programs can aid physicians in this complex task, however to date none of these are available for use in informing esophagogastric cancer patients about treatment outcomes. OBJECTIVE This study aims to develop and evaluate the feasibility of an online prediction tool and a supporting communication skills training to improve the manner in which physicians inform esophagogastric cancer patients on treatment outcomes. With improving the provision of treatment outcome information, we aim for information that is evidence-based, precise, and personalized to patient and tumor characteristics which is communicated in a way tailored to the individual information needs. METHODS An online prediction tool to be used during the consultation, named the Source tool, was designed using an iterative, user-centered approach. An accompanying communication skills training was developed based on specified learning objectives, literature and expert opinions. The Source tool was tested in several rounds: 1) a focus group (6 patients and survivors), 2) semi-structured patient interviews (5 patients), 3) think-aloud sessions (3 medical oncologists) and 4) expert interviews (6 field experts). In a final pilot study, the Source tool and training were tested as a combined intervention using 5 medical oncology fellows and 3 esophagogastric outpatients. RESULTS The Source tool contained personalized prediction models and data from meta-analyses concerning survival, treatment side effects/complications and quality of life. The treatment outcomes were visualized in a patient-friendly manner using pictographs, and bar and line graphs. The communication skills training consisted of a blended learning for clinicians comprised of an e-learning and two face-to-face sessions. Adjustments to improve both training and tool were made according to feedback from all testing rounds. CONCLUSIONS The Source tool and training could play an important role in informing esophagogastric patients in an evidence-based, precise, personalized and tailored manner about treatment outcomes. Preliminary evaluation results are promising and provide valuable input for further development and testing of both elements. However, patient’s remaining uncertainties and doctors’ old habits and variating trust in the prediction models might influence the effect of the tool and training on daily practice. To investigate the impact of the combined tool and training on information provision in the context of treatment decision-making, we are currently conducting a multicenter clinical trial (SOURCE, NCT04232735).

scholarly journals The Application of Nursing Skills Training in the Implementation of Quality Nursing

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Zhang Xiaoyun
Keyword(s):  
Communication Skills ◽  
Nursing Staff ◽  
Training Programs ◽  
Skills Training ◽  
Communication Skills Training ◽  
Staff Satisfaction ◽  
Feedback Information ◽  
Before And After ◽  
Quality Of Nursing

Abstract: Objective: To explore the effect of nurse-patient communication skills training on patient satisfaction and nursing staff quality. Method: To develop nurse communication skills training programs, content and methods and implemented in 59 nursing staff, while constantly feedback information to be improved. Results: After training for nurse-patient communication skills, the patient’s job satisfaction was improved and the comprehensive quality of the nurses was also improved.The data were compared before and after the differences were statistically significant (P < 0.01). Conclusion: In the quality of nursing work through the training of nurses and patients with communication skills to achieve its objectives while improving the patient and nursing staff satisfaction and comprehensive quality is essential.

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