Emotional labour strategies as mediators of the relationship between public service motivation and job satisfaction in Chinese teachers

2014 ◽  
Vol 51 (3) ◽  
pp. 177-184 ◽  
Author(s):  
Mingjun Li ◽  
Zhenhong Wang
Keyword(s):  
Job Satisfaction ◽  
Public Service ◽  
Public Service Motivation ◽  
Chinese Teachers ◽  
Emotional Labour ◽  
The Relationship

Rethinking Public Service Motivation From the Perspective of Person–Environment Fit: Complementary or Supplementary Relationship?

2014 ◽  
Vol 37 (3) ◽  
pp. 351-368 ◽  
Author(s):  
Geunpil Ryu
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Public Service ◽  
Individual Performance ◽  
Public Service Motivation ◽  
Theoretical Development ◽  
Theoretical Perspectives ◽  
Person Environment Fit ◽  
Underlying Mechanisms ◽  
The Relationship

Research on public service motivation (PSM) has paid attention to the concept of fit to identify underlying mechanisms of the relationship between PSM and beneficial outcomes such as higher job satisfaction and organizational commitment. Nonetheless, there have been rare studies aimed at theoretically comparing PSM with the person–environment (P–E) fit. In this article, PSM is reviewed from the perspective of P–E fit, not only because PSM and P–E fit share some theoretical perspectives, such as job attraction, employee rewards, and individual performance, but also because incorporating the concept of PSM into the fit framework may allow us to better understand PSM and enhance its theoretical development. This article concludes that PSM has a complementary relationship with P–E fit as the two provide more concrete and valid explanations for job applications, outcomes, and rewards when they are incorporated.

Does Perceptions of Organizational Prestige Mediate the Relationship Between Public Service Motivation, Job Satisfaction, and the Turnover Intentions of Federal Employees?

2020 ◽  
pp. 009102602095281
Author(s):  
Leonard Bright
Keyword(s):  
Job Satisfaction ◽  
Public Service ◽  
Turnover Intentions ◽  
Public Service Motivation ◽  
Public Employees ◽  
Federal Employees ◽  
The Public ◽  
Transportation Security Administration ◽  
Negative Images ◽  
The Relationship

Public opinion polls consistently suggest that government employment is not considered to be highly prestigious by most Americans. These negative images are likely to stifle the public sector’s recruitment and retention efforts. Scholars have suggested that individuals with high levels of public service motivation (PSM) are better equipped to work in these environments, yet no studies can be found that have directly explored the relationships between PSM and the perceptions that public employees hold regarding the images that citizens hold of their organizations. This article sought to fill this gap in the literature by exploring the extent to which perceptions of organizational prestige (POP) mediate the relationship between PSM and the job satisfaction and turnover intentions of public employees. Using a sample of federal employees working for the Transportation Security Administration in Oregon, this study found that POP fully mediated the relationship between PSM and turnover intentions and partially mediated the relationship between PSM and job satisfaction. The implications of these findings are discussed.

Volunteerism in Times of Crisis: An Unconventional Response to Processing Unemployment Insurance Claims

2020 ◽  
Vol 52 (3) ◽  
pp. 214-225
Author(s):  
ChiaKo Hung ◽  
Morgen S. Johansen ◽  
Jennifer Kagan ◽  
David Lee ◽  
Helen H. Yu
Keyword(s):  
Unemployment Insurance ◽  
Public Service ◽  
Public Service Motivation ◽  
Insurance Claims ◽  
Public Servants ◽  
Public Agency ◽  
The Relationship

This essay provides a reflective commentary outlining Hawai’i’s unconventional response for employing a volunteer workforce of public servants when faced with the task of processing an unprecedented backlog of unemployment insurance claims triggered by the COVID-19 pandemic. Although efforts are still ongoing, this essay applies volunteerism and public service motivation as a framework to explain why public servants would serve in a voluntary capacity at another public agency. The intent of this essay is to spur conversation on how public servants are further stepping up to the frontlines during times of crisis, as well as expand knowledge on the relationship between volunteerism and public service motivation.

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