Implementation of information technology in a South African construction company: A case study

2014 ◽  
Vol 24 (s1) ◽  
pp. 32-42
Author(s):  
Albert Eicker ◽  
Richard Weeks
Author(s):  
Johan Nel

This chapter considers if a link exists between company performance and information technology (IT) investment intensity in selected South African companies. The study, which covered the period 1989–1991, was based on the hypotheses viz: that in top performing companies (1) IT costs as proportions of operating costs were higher; (2) IT costs as a proportion of turnover was lower, than in weak performing companies; and (3) that a positive correlation exists between the computerization index and operating cost efficiency ratio. Evidence is presented that company performance was linked to the level of IT investment intensity in a sample of organizations in the RSA. Findings of later case study research supporting this are also presented.


Author(s):  
Thami Batyashe ◽  
Tiko Iyamu

The goals of every organization are unique. As a result, it is difficult to find a single information technology (IT) governance framework that will embrace the functions of every organization. This is attributed to the primary reason why organizations tend to select various (multiple) IT governance frameworks, for your processes and activities. However, many organizations later realized that some of the frameworks are very similar (duplications), and others are inappropriate. This evidently and inevitably causes complexities, and negatively impacts return on investment in organizations. This highlights the need for an architectural framework that guides the selection and implementation of an appropriate framework, as presented and discussed in this chapter. The qualitative, case study, and interpretive methods and approaches were followed in conducting this research, which was to develop an architectural framework for the implementation of IT governance in the organizations. A South African organization was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews. Through a framework, the chapter presents and discusses the fundamental factors that influence the selection and implementation of IT governance in organizations. The factors include organizational needs, managing, assessment, and innovation. These factors are influenced and interact with other tenets, which include adherence, competitiveness and sustainability, training and education, governance and compliance.


Author(s):  
Thami Batyashe ◽  
Tiko Iyamu

The goals of every organisation are unique. As a result, it is difficult to find a single Information Technology (IT) governance framework that will embrace functions of every organisation. This is attributed to the primary reason why organisations tend to select various (multiple) IT governance frameworks, for your processes and activities. However, many organisations later realised that some of the frameworks are very similar (duplications), and others are inappropriate. This evidently and inevitably cause complexities, and negatively impact return on investment in organisations. This highlights the need for an architectural framework which guides the selection and implementation of an appropriate framework, as presented and discussed in this paper. The qualitative, case study and interpretive method and approach were followed in conducting this research, which was to develop an architectural framework for the implementation of IT governance in the organisations. A South African organisation was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews. Through a framework, the paper presents and discusses the fundamental factors, which influences the selection and implementation of IT governance in organisations. The factors include organisational needs, managing, assessment and innovation. These factors are influenced and do interacts with other tenets, which include adherence, competitiveness and sustainability, training and education, governance and compliance.


Author(s):  
Johan Nel

This chapter considers if a link exists between company performance and information technology (IT) investment intensity in selected South African companies. The study, which covered the period 1989–1991, was based on the hypotheses viz: that in top performing companies (1) IT costs as proportions of operating costs were higher; (2) IT costs as a proportion of turnover was lower, than in weak performing companies; and (3) that a positive correlation exists between the computerization index and operating cost efficiency ratio. Evidence is presented that company performance was linked to the level of IT investment intensity in a sample of organizations in the RSA. Findings of later case study research supporting this are also presented.


Author(s):  
A. C. Leonard

The case study describes the history of the IT department of a South African bank and how it started to introduce information technology to gain competitive advantage. Apart from explaining how the IT department made progress through the years, the case study explains the problems and frustrations end users and IT professionals experienced with regard to wrong decisions made by management. Furthermore, the case study describes how a new management team was appointed to solve the serious situation in the IT department and as such in the bank as a whole. It also describes the strategies followed, and the policies and actions introduced to overcome the problems. Special management models for problem management and project management that were used by the management team to organize and direct the actions of IT specialists are introduced.


Author(s):  
Nomathamsanqa (Thami) Rachel Batyashe

The goals of every organisation are unique. It is difficult to find a single information technology governance framework that will embrace the functions of every organisation. This is attributed to the primary reason why organisations tend to select multiple IT governance frameworks, for their processes and activities. However, many organisations later realised that some of the frameworks are very similar and others are inappropriate. This evidently and inevitably causes complexities and negatively impacts return on investment in organisations. This highlights the need for an architectural framework that guides the selection and implementation of an appropriate framework, as presented and discussed in this chapter. The qualitative case study and interpretive method and approach are followed in conducting this research, which is to develop an architectural framework for the implementation of IT governance in organisations. A South African organisation was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews.


Author(s):  
A. C. Leonard

The case study describes the history of the IT department of a South African bank and how it started to introduce information technology to gain competitive advantage. Apart from explaining how the IT department made progress through the years, the case study explains the problems and frustrations end users and IT professionals experienced with regard to wrong decisions made by management. Furthermore, the case study describes how a new management team was appointed to solve the serious situation in the IT department and as such in the bank as a whole. It also describes the strategies followed, and the policies and actions introduced to overcome the problems. Special management models for problem management and project management that were used by the management team to organize and direct the actions of IT specialists are introduced.


2013 ◽  
Vol 4 (2) ◽  
pp. 153-160
Author(s):  
Desmond Wesley Govender ◽  
Irene Govender ◽  
Betty Breed ◽  
Marietjie Havenga ◽  
Elsa Mentz ◽  
...  

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