scholarly journals Change Management in Large-Scale Enterprise Information Systems

Author(s):  
Boris Stumm
Author(s):  
David Greenwood ◽  
Ian Sommerville

Society is demanding larger and more complex information systems to support increasingly complex and critical organisational work. Whilst troubleshooting socio-technical issues in small-to-medium scale situations may be achievable using approaches such as ethnography, troubleshooting enterprise scale situations is an open research question because of the overwhelming number of socio-technical elements and interactions involved. This paper demonstrates proof-of-concept tools for network analysis and visualisation that may provide a promising avenue for identifying problematic elements and interactions among an overwhelming number of socio-technical elements. The findings indicate that computers may be used to aid the analysis of problematic large-scale complex socio-technical situations by using analytical techniques to highlighting elements, or groups of interacting elements, that are important to the overall outcome of a problematic situation.


2021 ◽  
Author(s):  
Yao Zhou

This study combines interviews and online Q-­‐sorting to investigate the principles for effectively creating and evaluating business cases for complex IT investments, such as enterprise information systems. Interviews with nine expert practitioners are analyzed to examine current practices and challenges with the process of creating and evaluating business cases for complex IT investments. An online Q-­‐sorting study using 19 expert practitioners is also analyzed to examine the relative importance of 32 principles for the effective creation and evaluation of business cases for complex IT investments. The findings indicate there are at least two different types of opinions on the most important principles for creating and evaluating the business cases. Furthermore, several principles that have not received much prior study were judged to be highly important such as the need to consider change management, strategic alignment, and the process of “socialization” of a business case for complex IT investments.


2011 ◽  
Vol 2 (4) ◽  
pp. 54-71 ◽  
Author(s):  
David Greenwood ◽  
Ian Sommerville

Society is demanding larger and more complex information systems to support increasingly complex and critical organisational work. Whilst troubleshooting socio-technical issues in small-to-medium scale situations may be achievable using approaches such as ethnography, troubleshooting enterprise scale situations is an open research question because of the overwhelming number of socio-technical elements and interactions involved. This paper demonstrates proof-of-concept tools for network analysis and visualisation that may provide a promising avenue for identifying problematic elements and interactions among an overwhelming number of socio-technical elements. The findings indicate that computers may be used to aid the analysis of problematic large-scale complex socio-technical situations by using analytical techniques to highlighting elements, or groups of interacting elements, that are important to the overall outcome of a problematic situation.


Author(s):  
Thomas Tribunella ◽  
James Baroody

This chapter introduces open source software (OSS) for accounting and enterprise information systems. It covers the background, functions, maturity models, adoption issues, strategic considerations, and future trends for small accounting systems as well as large-scale enterprise systems. The authors hope that understanding OSS for financial applications will not only inform readers of how to better analyze accounting and enterprise information systems but will also assist in the understanding of relationships among the various functions.


2021 ◽  
Author(s):  
Yao Zhou

This study combines interviews and online Q-­‐sorting to investigate the principles for effectively creating and evaluating business cases for complex IT investments, such as enterprise information systems. Interviews with nine expert practitioners are analyzed to examine current practices and challenges with the process of creating and evaluating business cases for complex IT investments. An online Q-­‐sorting study using 19 expert practitioners is also analyzed to examine the relative importance of 32 principles for the effective creation and evaluation of business cases for complex IT investments. The findings indicate there are at least two different types of opinions on the most important principles for creating and evaluating the business cases. Furthermore, several principles that have not received much prior study were judged to be highly important such as the need to consider change management, strategic alignment, and the process of “socialization” of a business case for complex IT investments.


2011 ◽  
pp. 1617-1630
Author(s):  
Ashim Raj Singla

Enterprise Information Systems are the most integrated information systems that cut across various organizations as well as various functional areas. Small and medium enterprises, competitor’s behavior, business partner requirement are the identified and established dimensions that affect these systems. Further it has been observed that such enterprise wide software systems prove to be a failure either in the design or its implementation. A number of reasons contribute in the success or failure of such systems. Enterprise information systems inherently present unique risks due to tightly linked interdependencies of business processes, relational databases, and process reengineering, etc. Knowledge of such risks is important in design of system and program management as they contribute to success of overall system. In this chapter an attempt has been made to study the design and implementation risks factors for ERP systems in large scale manufacturing organizations. Based on the model used to study ERP risks and thus the findings, various recommendations have been put forward to suggest a strategy so as to mitigate and manage such risks.


Author(s):  
Ashim Raj Singla

Enterprise Information Systems are the most integrated information systems that cut across various organizations as well as various functional areas. Small and medium enterprises, competitor’s behavior, business partner requirement are the identified and established dimensions that affect these systems. Further it has been observed that such enterprise wide software systems prove to be a failure either in the design or its implementation. A number of reasons contribute in the success or failure of such systems. Enterprise information systems inherently present unique risks due to tightly linked interdependencies of business processes, relational databases, and process reengineering, etc. Knowledge of such risks is important in design of system and program management as they contribute to success of overall system. In this chapter an attempt has been made to study the design and implementation risks factors for ERP systems in large scale manufacturing organizations. Based on the model used to study ERP risks and thus the findings, various recommendations have been put forward to suggest a strategy so as to mitigate and manage such risks.


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