Critical Success Factors for the Implementation of Business Intelligence System in Engineering Asset Management Organisations

2008 ◽  
pp. 344-351 ◽  
Author(s):  
William Yeoh ◽  
Andy Koronios ◽  
Jing Gao
Keyword(s):  
Business Intelligence ◽  
Asset Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Intelligence System ◽  
Critical Success

Empirical Investigation of Critical Success Factors for Implementing Business Intelligence Systems in Multiple Engineering Asset Management Organisations

2011 ◽  
pp. 2039-2063
Author(s):  
William Yeoh ◽  
Jing Gao ◽  
Andy Koronios
Keyword(s):  
Business Intelligence ◽  
Asset Management ◽  
Delphi Study ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Case ◽  
Management Support ◽  
Critical Success ◽  
Compliance Requirements ◽  
Development Approach

Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to dispersed information environments and compliance requirements. However, the implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet, so far, there are few defined critical success factors (CSFs) to which management can refer. Drawing on the CSFs framework derived from a previous Delphi study, a multiple-case design was used to examine how these CSFs could be implemented by five EAMOs. The case studies substantiate the construct and applicability of the CSFs framework. These CSFs are: committed management support and sponsorship, a clear vision and well-established business case, business-centric championship and balanced team composition, a business-driven and iterative development approach, user-oriented change management, a business-driven, scalable and flexible technical framework, and sustainable data quality and integrity. More significantly, the study further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results.

Critical Success Factors for the Implementation of Business Intelligence Systems

2018 ◽  
Vol 9 (2) ◽  
pp. 27-46 ◽  
Author(s):  
Florian Eder ◽  
Stefan Koch
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Qualitative Content Analysis ◽  
Expert Interviews ◽  
Management Support ◽  
Intelligence System ◽  
Critical Success ◽  
Business Intelligence Systems ◽  
Definition Of

This article focuses on critical success factors during the implementation of a business intelligence system. The existing literature was reviewed, and critical success factors were extracted. Subsequently, the critical success factors that occur in practice were collected through qualitative expert interviews that are analysed through a qualitative content analysis. The critical success factors found in literature are afterwards compared with those that have been collected during the expert interviews. It was found that many of the critical success factors were mentioned in the literature and in the expert interviews as well, such as a strong management support, a light-weight approach, user acceptance, the project team and data quality. In addition, the performance of the business intelligence system, the definition of standards, terminology and key performance indicators as well as an institutionalization and integration of business intelligence were mentioned in the expert interviews.

Empirical Investigation of Critical Success Factors for Implementing Business Intelligence Systems in Multiple Engineering Asset Management Organisations

2009 ◽  
pp. 247-271 ◽  
Author(s):  
William Yeoh
Keyword(s):  
Business Intelligence ◽  
Asset Management ◽  
Delphi Study ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Case ◽  
Management Support ◽  
Critical Success ◽  
Compliance Requirements ◽  
Multiple Case

Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to dispersed information environments and compliance requirements. However, the implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet, so far, there are few defined critical success factors (CSFs) to which management can refer. Drawing on the CSFs framework derived from a previous Delphi study, a multiple-case design was used to examine how these CSFs could be implemented by five EAMOs. The case studies substantiate the construct and applicability of the CSFs framework. These CSFs are: committed management support and sponsorship, a clear vision and well-established business case, business-centric championship and balanced team composition, a business-driven and iterative develop ment approach, user-oriented change management, a business-driven, scalable and flexible technical framework, and sustainable data quality and integrity. More significantly, the study further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results.

scholarly journals Critical Success Factors of Business Intelligence Implementation in Thai Hospitals

2021 ◽  
Vol 16 (4) ◽  
pp. 1-21
Author(s):  
Suwat Janyapoon ◽  
Jirapan Liangrokapart ◽  
Albert Tan
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Healthcare Industry ◽  
Critical Success ◽  
Hospital Executives ◽  
Specific Factors ◽  
First Time ◽  
Insight Into

Business intelligence (BI) has become a popular among management executives of different industries. Many publications have mentioned Big Data and how to use data intelligently. However, little is known about how to successfully implement BI in the healthcare industry. The unique characteristic of this business, which focuses only on quality of care and patient safety, has a big impact on decision-making. This research is based on a literature review and empirical evidence collected from interviews with professionals involved in the healthcare industry. Twenty-four hospital executives and Information Technology staff who have direct or indirect experience with BI were interviewed. It investigates critical success factors for BI implementation in hospitals and provides insight into the healthcare industry in Thailand. The concept of grounded theory was applied for content analysis. Insights from this research contribute to academia and the healthcare industry by providing first-time evidence of specific factors for BI implementation and guidelines in hospitals.

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