Towards a Framework for the Adoption of Mobile Information Communication Technology Dynamic Capabilities for Namibian Small and Medium Enterprises

Author(s):  
Albertina Sumaili ◽  
Nomusa Dlodlo ◽  
Jude Osakwe
2021 ◽  
Vol 10 (1) ◽  
Author(s):  
Temitope Teniola Onileowo ◽  
Ayodeji Ireti Fasiku

Small and Medium Enterprises (SMEs) play a vital role in growing and building developing nations' national economy. This study investigates a deep understanding of the influence of Information Communication Technology (ICT) on SMEs' performance in Nigeria. The study found out that most SME owners engage in local business practices in nature of the operation, and marketing strategies are limited within the country. Hence, this is a growing concern, the need to broaden the field of doing business through global integration with ICT aid, which would improve the country's economic growth at large. Based on the literature reviewed, this research work helps to identify the underlying causes, limited ICT readiness, its effectiveness and the need for ICT implementation into business processes, and the knowledge of its potential benefit. Therefore, this paper examines the role of ICT in small businesses' performance; this is estimated to enhance firm productivity and increase profitability, improving overall SMEs’ performance. The study recommends that provision be made for more ICT training facilities, and SMEs need to embrace information and communication technology in terms of resources, networks, and consumer skills. Entrepreneurs are to be enlightened and educated on how ICT can be used to boost operating efficiency. The government should create an enabling environment by offering ICT infrastructure that will promote its growth and implementation in SMEs. This study's data relied on secondary data and current research on SMEs worldwide, focusing on Nigeria. Keywords: Small and Medium Enterprises, Information Communication Technology, Limitation, Challenges


2008 ◽  
Vol 14 (4) ◽  
pp. 287-294 ◽  
Author(s):  
Elena Vitkauskaitė ◽  
Rimantas Gatautis

Although the construction sector plays an important role in European economics, the use of information communication technology (ICT) systems in this industry is very low while the potential of e‐Business to increase productivity and efficiency is not exploited. This paper aims to identify internal processes which are most important to small and medium enterprises (SME) in construction industry and to estimate opportunities to adapt ICT in order to optimise those processes. The methodology used ‐ analysis of current processes in construction companies in pursuance to find out which are most important for SMEs and define future scenarios of one selected process via story telling. Twelve internal current processes of construction SMEs identified and out of those four most important ones selected are: e-Tendering, e-Site, e-Procurement and e-Quality, where “e” stands both for electronic and envisioning. e‐Procurement process perspectives are defined and functionalities required for this scenario listed. Santrauka Elektroninis verslas statybų sektoriuje yra labai ribotas. Nepanaudojamos jo galimybės statybos verslo procesų produktyvumui ir efektyvumui didinti. Straipsnyje siekiama išskirti svarbiausius vidinius smulkių ir vidutinių statybos įmonių (SVĮ) procesus bei įvertinti informacinių ryšio technologijų taikymo galimybes šiems procesams optimizuoti. Naudojami metodai – tai esamų statybos procesų analizė siekiant nustatyti, kurie iš jų įmonėms yra svarbiausi, ir apibūdinti vieno pasirinkto proceso ateities perspektyvas. Išskirta dvylika statybos smulkių ir vidutinių įmonių vidinių procesų, iš kurių, remiantis tam tikrais kriterijais, atrinkti keturi svarbiausi: e. konkursas, e. objektas (statybų aikštelė), e. pirkimas ir e. kokybė (čia „e.“ žymi elektroninį ir numatomą procesą (angl. envisioning)). Straipsnyje išsamiai aprašytas numatomas e. pirkimų procesas, įvardyti jam keliami funkciniai reikalavimai.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Eloise Atkinson ◽  
John Spillane ◽  
Jim Bradley ◽  
Tara Brooks

PurposeThe purpose of this paper is to investigate the challenges faced with mobile information communication technology (M-ICT), more specifically tablet software, in the construction phase of UK infrastructure projects. Quality assurance in the context of passive fire protection is scrutinised, where M-ICT use is prevalent, to provide an industry perspective.Design/methodology/approachThe research design is founded on exploratory multiple case study approach. Specific themes are developed, based on a critical review of previous ICT studies. The themes identified are used to inform a qualitative interview protocol for investigating three large UK infrastructure projects. Each project is at different stages in the construction phase, with varying examples of M-ICT implementation in use. Participants are interviewed regarding their experiences of the implementation of M-ICT on each project.FindingsFindings identify diverse experiences across each project. Single and multiple M-ICT platforms are currently being used, with individual stakeholders using ICT in isolation, and in some instances, multiple project stakeholders are using it together. Complete replacement of paper-based processes is evident in one case study, but more commonly, digital technology is being used in parallel to traditional paper-based processes. The challenges, although varied across each case study, can be categorised under the themes of Technology (IT support, ICT infrastructure, IT security, contractual, software), People (social aspects, user competency, safety), Technical Compliance (technical compliance evidence) and Process (conventional processes).Originality/valueIt is recommended that each theme be reviewed at project commencement, with all key stakeholders, to ensure key aspects are considered prior to M-ICT deployment. This will ensure avoidance of challenges reported and maximise the opportunities that are available through M-ICT in a multi-stakeholder infrastructure project.


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