The Politics of Social Impact Measurement in Indonesia

PurposeDespite the prevalence of academic literature debating and proposing competing conceptions of social value creation through socially driven enterprises, there is a lack of empirical studies on established impact measurement methodologies in the context of real-world ventures. The purpose of this paper is to illustrate a structured process of conducting social impact assessments (SIAs) through the real-world case of Richmond, Virginia Works Enterprise Support (RVA Works), a social enterprise in Richmond, Virginia, that provides educational programming on small business ownership to minorities and lower-income individuals.Design/methodology/approachThis qualitative research study incorporates an in-depth case study methodology. Evidence was collected through interpretive/qualitative interviews and direct observations by the researchers.FindingsUsing the example of RVA Works, the authors show that there is a lack of standardization and guidance for social entrepreneurs in choosing methods to assess their organizational performance, and that leading conceptions of social impact continue to face key weaknesses in their methodologies.Practical implicationsBy incorporating a qualitative case study approach, the authors present a real-world study of a social enterprise – specifically a microenterprise development organization – that may serve as a valuable example to social entrepreneurs and not-for-profit leaders facing similar challenges of social value creation and impact measurement.Originality/valueIn studying the experience of conducting SIAs by social enterprises, the authors illustrate the real-world challenges faced by entrepreneurs in applying theoretical conceptions of social value to the outcomes of their ventures, thus illustrating a need for additional clarity and discussion around a more comprehensive, standardized and broadly applicable measurement approach.

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Social Impact Measurement for a Sustainable Future

10.1007/978-3-030-83152-3 ◽

2022 ◽

Keyword(s):

Social Impact ◽

Impact Measurement ◽

Sustainable Future

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Social Impact Measurement Maturity

Measuring and Improving Social Impacts ◽

10.4324/9781351276245-11 ◽

2017 ◽

pp. 180-192

Author(s):

Marc J. Epstein ◽

Kristi Yuthas

Keyword(s):

Social Impact ◽

Impact Measurement

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Performance Measurement in Social Enterprises

Creating Business Value and Competitive Advantage With Social Entrepreneurship - Advances in Business Strategy and Competitive Advantage ◽

10.4018/978-1-5225-5687-9.ch010 ◽

2019 ◽

pp. 205-231

Author(s):

Ayla Zehra Öncer

Keyword(s):

Performance Management ◽

Balanced Scorecard ◽

Social Impact ◽

Cost Benefit ◽

Social Enterprises ◽

Cost Ratio ◽

Impact Measurement ◽

Expected Return ◽

Benefit Cost Ratio ◽

Benefit Cost

This chapter begins with the notion of performance management and then focuses on the concept of social impact in order to deeply examine the measurement of performance in social enterprises. The chapter argues the importance of measuring social impact which is the crucial process in social investment and discusses which measurement method to choose. It then introduces the classification of methods in various forms based on the related literature. The chapter continues by explaining the most frequently used social impact measurement methods including cost effectiveness and cost benefit analyses, social accounting and auditing, SROI, balanced scorecard, SIMPLE, benefit-cost ratio, BACO ratio, expected return metric, cost per impact, and blended value. Finally, the conclusion focuses on the overall perspective of the subject, critical areas to pay attention to, and limitations.

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The Impact of Social Innovation

Creating Economic Space for Social Innovation ◽

10.1093/oso/9780198830511.003.0015 ◽

2019 ◽

pp. 389-416

Author(s):

Alex Nicholls ◽

Nadia von Jacobi ◽

Enrica Chiappero-Martinetti ◽

Georg Mildenberger

Keyword(s):

Social Impact ◽

Social Innovation ◽

Impact Measurement ◽

Human Capabilities ◽

Data Collection And Analysis ◽

The Social ◽

Critical Issues ◽

Evaluative Space ◽

Normative Models ◽

The Impact

This chapter addresses key questions in terms of the evaluation of the impact of social innovation processes. After reviewing the existing approaches to capturing impact, the chapter presents a new Critical Issues Framework for social impact measurement to inform the development of the most appropriate and accurate evaluative space for data collection and analysis. As such it advocates standardization in the process of developing social impact indicators and methodologies, rather than in the metrics and units of analysis themselves. This framework is related to the three elements of the Social Grid in so far as they shape normative models of social impact measurement that entrench marginalization and limit stakeholder voice. Moreover, particular attention is paid to issues around capturing changes in human capabilities and how this relates to beneficiary empowerment and voice. The chapter, thus, offers a framework for optimizing impact measurement processes and systems.

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