Challenges to measuring social value creation through social impact assessments: the case of RVA Works

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Balashankar Mulloth ◽  
Stefano Rumi
Keyword(s):  
Value Creation ◽  
Real World ◽  
Social Enterprise ◽  
Social Impact ◽  
Social Value ◽  
Impact Measurement ◽  
Social Entrepreneurs ◽  
Content Type ◽  
Social Value Creation

PurposeDespite the prevalence of academic literature debating and proposing competing conceptions of social value creation through socially driven enterprises, there is a lack of empirical studies on established impact measurement methodologies in the context of real-world ventures. The purpose of this paper is to illustrate a structured process of conducting social impact assessments (SIAs) through the real-world case of Richmond, Virginia Works Enterprise Support (RVA Works), a social enterprise in Richmond, Virginia, that provides educational programming on small business ownership to minorities and lower-income individuals.Design/methodology/approachThis qualitative research study incorporates an in-depth case study methodology. Evidence was collected through interpretive/qualitative interviews and direct observations by the researchers.FindingsUsing the example of RVA Works, the authors show that there is a lack of standardization and guidance for social entrepreneurs in choosing methods to assess their organizational performance, and that leading conceptions of social impact continue to face key weaknesses in their methodologies.Practical implicationsBy incorporating a qualitative case study approach, the authors present a real-world study of a social enterprise – specifically a microenterprise development organization – that may serve as a valuable example to social entrepreneurs and not-for-profit leaders facing similar challenges of social value creation and impact measurement.Originality/valueIn studying the experience of conducting SIAs by social enterprises, the authors illustrate the real-world challenges faced by entrepreneurs in applying theoretical conceptions of social value to the outcomes of their ventures, thus illustrating a need for additional clarity and discussion around a more comprehensive, standardized and broadly applicable measurement approach.

Social entrepreneurship: creating social value when bridging holes

2018 ◽  
Vol 14 (4) ◽  
pp. 410-428 ◽  
Author(s):  
Suvi Kokko
Keyword(s):  
Value Creation ◽  
Social Enterprise ◽  
Institutional Logics ◽  
Social Enterprises ◽  
Social Value ◽  
Content Type ◽  
For Profit ◽  
Social Value Creation ◽  
Key Factor ◽  
Shared Goal

Purpose This paper aims to understand how social value is created in a context characterized by institutional complexity. By identifying stakeholders interacting in a social enterprise and the logics guiding their expected and experienced value, the study describes how social value is created when different institutional logics embedded in strong-tie networks are bridged. Design/methodology/approach Concepts of structural holes and institutional logics were applied to the empirical case of a social enterprise. Interviews provided the primary empirical material, but multiple data collection methods were used. Findings A shared goal facilitated co-existence of competing value logics, and provided common space forming multiple social value outcomes as products of the different logics. Research limitations/implications Limited to one case, this study shows that the interaction of otherwise unconnected stakeholders in a social enterprise, and their embeddedness in different institutional logics, provides one explanation for why and how social value is created. Practical implications Acknowledging and addressing gaps in knowledge and resources can lead to social value creation if social enterprises remain open to different logics. This suggests that co-existence of different logics can be a key factor for successful social value creation in social enterprises, if the competing logics are turned into complementary sources. Originality/value Dependency on logics from different networks of stakeholders shapes social enterprises to produce outcomes consistent with the different logics. The multiplicity of social value outcomes poses challenges for evaluating the success of social enterprises, especially when the tendency is to use evaluation approaches from the for-profit sector, focusing on the economic logic.

Creating social value through entrepreneurship: the social business model of La Paranza

Kybernetes ◽  
2019 ◽  
Vol 48 (10) ◽  
pp. 2190-2216 ◽  
Author(s):  
Rossella Canestrino ◽  
Marek Ćwiklicki ◽  
Primiano Di Nauta ◽  
Pierpaolo Magliocca
Keyword(s):  
Business Model ◽  
Value Creation ◽  
Social Value ◽  
Social Business ◽  
Key Factors ◽  
Case Study Methodology ◽  
Content Type ◽  
The Social ◽  
Social Value Creation

Purpose The purpose of this paper is to identify the key factors for successful creation of social value using the social business model (SBM) as an explanatory framework. Design/methodology/approach This study follows the Krippendorff and Gioia’s methodology seeking the rigor while examining the selected case study – a social cooperative named La Paranza, in the city of Naples in the south of Italy. In doing so, the SBM canvas is used to present the research’s results in a systematic way. Findings The existence of a strong “identity” with the local context, the “enthusiasm and the wish to change things”, the presence of a “visionary”, acting as an orchestrator and the ability to provide for responses to the local needs were identified as key factors in the successful creation of social value in the examined case. Research limitations/implications The main research limits stem from the single case study methodology approach, which embodies the researchers’ subjectivity. A comparative study based on the collection of multiple successful case studies is therefore suggested to develop a generalization of the key drivers underlying the process of social value creation. Originality/value The study’s originality results from its use of the SBM framework in presenting a successful example of social value creation. The examined empirical evidence is also original in itself, mainly because of its inner uniqueness as a new and innovative formula: this allows an in-depth investigation and the inspiration for new ideas in the ground of SBM and, in a broader sense, in the field of social innovation and social value creation.

Genesis and Development of Social Entrepreneurship in India

2017 ◽  
pp. 414-428 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Health Care ◽  
Social Change ◽  
Value Creation ◽  
Social Entrepreneurship ◽  
Social Impact ◽  
Social Value ◽  
Limited Resources ◽  
Social Entrepreneurs ◽  
The Social ◽  
Social Value Creation

Societies world over are urgently seeking innovative approaches to address persistent social problems of health care, poverty, child labour, literacy etc. These problems not only persist but also have increased in intensity and complexity. Thus, there is furor for innovative entrepreneurial approaches that can create more social value with limited resources. These approaches need to leverage better on resources to enhance effectiveness through creative partnerships by raised expectations, performance and accountability so as to achieve more sustainable social impact. What business entrepreneurs are to the economy, social entrepreneurs are to society? They may, like business entrepreneurs, be interested in profit, but their emphasis is on social change. While the challenges in the social sector are many, the potential and opportunity for social entrepreneurship to be a powerful force for social value creation has never been greater. Through grounded research and in depth contextual analysis, this chapter focuses on India's genesis and development of social entrepreneurship.

scholarly journals International social entrepreneurship and social value creation in cause-related marketing through personal relationships and accountability

2020 ◽  
Vol 37 (5) ◽  
pp. 945-976
Author(s):  
Teck-Yong Eng ◽  
Sena Ozdemir ◽  
Suraksha Gupta ◽  
Rama Prasad Kanungo
Keyword(s):  
Value Creation ◽  
Social Entrepreneurship ◽  
Social Value ◽  
Personal Relationships ◽  
Social Entrepreneurs ◽  
Content Type ◽  
Non Profit ◽  
Social Mission ◽  
Social Value Creation ◽  
International Social

PurposeDrawing on the resource-based view (RBV) and literature on relational embeddedness and network ties, we examine how personal relationships of international social entrepreneurs and accountability of social enterprises influence social value creation in cause-related marketing (CRM) of three UK-based international charities. The study also explores how personal relationships of international social entrepreneurs affect accountability of social entrepreneurship for social value creation of non-profit organizations in the UK context.Design/methodology/approachOur research aimed to inform international social entrepreneurship literature by exploring the impact of personal relationships on accountability and social value creation processes via cause-related marketing (CRM) practices using a case study method. The lack of clearly defined social value creation in social entrepreneurship, and somewhat intangible processes of relationally embedded ties, accountability, and their impact, the case study method is most suited for this study. In particular, inquiry-based investigation surrounding social value, embedded ties and accountability requires systematic and structured dissemination to capture latent constructs.FindingsThe findings show the importance of personal ties in the alignment of social mission with corporate social responsibility between UK-based international charities and commercial organizations across borders. In international social entrepreneurship, social value creation is facilitated by accountability of social goals while trust-based personal relationships assist access to commercial opportunities.Research limitations/implicationsFurther research could examine the role of trust in creating greater social value from an international social entrepreneurial perspective rather than from a solely non-profit social mission. It can also consider additional factors such as gender and cultural capital issues to investigate the role of personal relationships of international social entrepreneurs in the accountability and social value creation of non-profit organizations.Practical implicationsThe need to fulfil social objectives, missions and obligations are central to the involvement of international social entrepreneurs in CRM activities with commercial organizations. Accountability through clear communications serves as the basis for brokering new ties or partnerships within the social relations of entrepreneurs, particularly weak ties rendering trust for third party endorsement and sharing of information. Although partnerships with commercial organizations may create social value in CRM, the reliance on personal relationships may expose international social entrepreneurs to unethical practice beyond immediate relationships and/or opportunistic behavior without formal contracting mechanisms. International social entrepreneurs must therefore match the core values of their social mission with potential partners in their CRM engagements.Originality/valueThe literature on international social entrepreneurship has not considered how social entrepreneurs' personal relationships at the individual level may impact accountability of social entrepreneurship for CRM and social value creation. This study builds on these studies by examining how individual level personal relationships of international social entrepreneurs with external stakeholders influence accountability of social entrepreneurship for CRM and social value creation at the organizational level. This study also builds on prior studies about entrepreneurial networks and network ties by examining the processes in which international social entrepreneurs use their personal relationships to access and utilize external resources for social value creation in CRM. Finally, this study contributes to previous research which provides limited insights into the international social entrepreneurship among organizations with reference to CRM where social value attributes are evaluated by embedded relational ties.

‘Social’ value creation as care: the perspective of beneficiaries in social entrepreneurship

2020 ◽  
Vol 16 (3) ◽  
pp. 339-360
Author(s):  
Diana Lorenzo-Afable ◽  
Marjolein Lips-Wiersma ◽  
Smita Singh
Keyword(s):  
Developing Countries ◽  
Developing Country ◽  
Value Creation ◽  
Social Entrepreneurship ◽  
Social Enterprises ◽  
Social Value ◽  
Dark Side ◽  
Social Entrepreneurs ◽  
Content Type ◽  
Social Value Creation

Purpose This paper aims to characterise the “social” in social entrepreneurship (SE) by examining social value creation (SVC) from the perspective of vulnerable beneficiaries within a developing country context. It uses the lens of care ethics to garner insights into SVC based on what beneficiaries care about in their work engagement with social enterprises. Design/methodology/approach The exploratory paper implements a multiple case study approach to theory building, which considers the rich, real-life developing country context wherein much SVC occurs. Data collection primarily uses in-depth interviews with beneficiaries in accordance with socially sensitive research methodologies involving vulnerable participants. Findings The findings offer an ethical view of SVC that is premised on what is of value to beneficiaries in SE. The authors find that SVC is a multi-dimensional and reciprocal process that is shaped as beneficiaries work for social enterprises. The reciprocal nature of the process engenders beneficiary altruism, which may heighten vulnerability and lead to the dark side of SE. Social implications Many of the problems SE tries to address are situated in developing countries. The findings may enable social entrepreneurs, policymakers and social enterprise organisations to develop more responsive and more impactful solutions to social problems in developing countries. They further suggest that beneficiaries must not be looked upon merely as passive recipients of value but as active participants in the SVC process. Originality/value This paper contributes to critical SE discourse by giving voice to beneficiaries in SE.

Genesis and Development of Social Entrepreneurship in India

2016 ◽  
pp. 355-369 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Health Care ◽  
Social Change ◽  
Value Creation ◽  
Social Entrepreneurship ◽  
Social Impact ◽  
Social Value ◽  
Limited Resources ◽  
Social Entrepreneurs ◽  
The Social ◽  
Social Value Creation

Societies world over are urgently seeking innovative approaches to address persistent social problems of health care, poverty, child labour, literacy etc. These problems not only persist but also have increased in intensity and complexity. Thus, there is furor for innovative entrepreneurial approaches that can create more social value with limited resources. These approaches need to leverage better on resources to enhance effectiveness through creative partnerships by raised expectations, performance and accountability so as to achieve more sustainable social impact. What business entrepreneurs are to the economy, social entrepreneurs are to society? They may, like business entrepreneurs, be interested in profit, but their emphasis is on social change. While the challenges in the social sector are many, the potential and opportunity for social entrepreneurship to be a powerful force for social value creation has never been greater. Through grounded research and in depth contextual analysis, this chapter focuses on India's genesis and development of social entrepreneurship.

The contributions of social entrepreneurship and transformational leadership to performance

2019 ◽  
Vol 39 (9/10) ◽  
pp. 719-737
Author(s):  
Ahmad Naderi ◽  
Leila Nasrolahi Vosta ◽  
Abolghasem Ebrahimi ◽  
Mohammad Reza Jalilvand
Keyword(s):  
Social Capital ◽  
Transformational Leadership ◽  
Value Creation ◽  
Social Entrepreneurship ◽  
Social Enterprise ◽  
Social Enterprises ◽  
Social Value ◽  
Rural Tourism ◽  
Content Type ◽  
Social Value Creation

Purpose The exploration of performance determinants in social enterprises has gained increasing relevance among researchers and practitioners, particularly in rural tourism. The purpose of this paper is to analyze the contributions of transformational leadership and social entrepreneurship to the performance of social enterprises in the context of rural tourism. Further, the mediating roles of social capital, creativity and social value were investigated. Design/methodology/approach Data were gathered through a survey of 168 employees of social enterprises operating in the rural tourism setting. Eight surveyors were sent out to conduct the survey. Data were analyzed by structural equation modeling (SEM) using AMOS 18.0. Findings The results of the SEM suggested that transformational leadership is positively associated with social value, social capital and performance of social enterprise. In addition, social entrepreneurship had a significant influence on social value, social capital and performance of social enterprise. Creativity and social value predicts the performance of social enterprise. Further, social capital was found to have a positive relationship with creativity. Finally, the mediating roles of social capital, creativity and social value were also confirmed. The findings thus highlight the power of the social value creation and social capital in the social enterprises operating in the rural destinations. Social implications The findings assert that social entrepreneurship and transformational leadership are key sources of social value creation, social capital and creativity in rural tourism context indicating the need for additional efforts on this kind of entrepreneurial activity. The findings can motivate policymakers to promote social entrepreneurship in rural tourism destinations as a means of stimulating bottom-up social capital and social value creation. Originality/value This study is among the first to examine the hypothesized relationships focusing on tourism social enterprises.

scholarly journals Decoding the Process of Social Value Creation by Chinese and Indian Social Entrepreneurs: Contributory Factors and Contextual Embeddedness

2019 ◽  
Vol 15 (02) ◽  
pp. 269-306 ◽  
Author(s):  
Deepak Sardana ◽  
Vassiliki Bamiatzi ◽  
Ying Zhu
Keyword(s):  
Value Creation ◽  
Social Inclusion ◽  
Economic Value ◽  
Social Enterprises ◽  
Social Value ◽  
Social Entrepreneurs ◽  
Social Challenges ◽  
For Profit ◽  
Process Framework ◽  
Social Value Creation

ABSTRACTNowadays social entrepreneurship is recognized as a two-way process, addressing both social and economic concerns that can bring social inclusion, equity, and development to disadvantaged groups in society. This aspect is particularly important and desirable within emerging economies. In these markets, which are constantly faced with profound economic and social challenges, we see the growing importance of social entrepreneurs as they take upon themselves the provision of welfare services and progressive activities. However, our understanding of the mechanisms underlying the creation of social and economic values in social enterprises, and the factors contributing to the establishment of these value creation objectives, is still rather fragmented. Our article contributes to this gap in the literature by decoding the process via which for-profit social entrepreneurs from China and India create social and economic value. In addition, by combining a deductive and an inductive approach of analysis, we offer novel insights into the context-dependent processual patterns deciphered within the two countries. A new entrepreneurial process framework that reflects the contextualized social value creation process by social entrepreneurs is thus provided.

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