Business Process Management: Blockchain and Robotic Process Automation Forum

Internet revolution made it possible to export services beyond the nation’s boundaries to leverage global workforce at low cost locations that revolutionized outsourcing as a strategic strategy to optimize cost. Business Process Management Industry has gone through various types of continual improvement approaches in last two decades of its growth to improve processes for efficiency. A continual improvement methodology does help an organization during its growth phase, but, during transformational times, one needs to rely on automation as a solution. This is the current situation with Business Process Management industry where customer facing businesses are digitizing customer facing operations to gain the competitive advantage of speed in the business services. Business Process Management Industry which supports these customer facing businesses also needs to automate the back-office processes in order to add value to the business. Robotics Process Automation is being deployed across at an exponential rate since “Speed” is of essence to remain competitive in today’s challenging business times. While automation is being deployed across industry, one is seeing multiple instances of non-performance issues in deployment and technology causes of which is a grey area for investigation.Research methodology includes inputs from relevant literature and case studies from organizations who have experimented with automation and research conducted by industry think tanks. It carefully investigates technology aspects that impact automation initiatives from deployment perspective. Literature findings are further validated with empirical evidences through a likert 5 point scale survey taken by Project Managers and Users of automation. Survey is statistically validated and results are analysed to ascertain which are the most impactful causes that affect automation initiative. This research paper investigates technology related challenges of Robotics Process Automation deployment in the Business Process Management industry so that transition to digital business operation is seamless.

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Corporate efficiency improvement with business process automation

MATEC Web of Conferences ◽

10.1051/matecconf/201821002012 ◽

2018 ◽

Vol 210 ◽

pp. 02012

Author(s):

Robert Waszkowski ◽

Tadeusz Nowicki ◽

Kazimierz Worwa

Keyword(s):

Business Process ◽

Protective Clothing ◽

Process Model ◽

Business Process Management ◽

Process Management ◽

Business Processes ◽

Process Models ◽

Efficiency Improvement ◽

Process Automation

The paper outlines the concept for using the Business Process Management System (BPMS) to improve processes in a rental company. It also presents a case study of the implementation of the process approach in a medium-sized company dealing in the production, rental and service of work and protective clothing. The aim of the paper is to prepare reference business process models that allow you to measure and improve all the corporate activities. The process models were prepared in accordance with the BPMN (Business Process Model and Notation). The results of the conducted research prove that well designed business processes may not only be managed but also easily enhanced and automated in a way that allows organization to improve its performance in meaningful ways. The paper describes in detail - in subsequent chapters - sales, warehouse delivery, incoming correspondence handling, and cost accounting processes. In the last chapter the system architecture is presented. The proess models are prepared in an innovative way that allows easy process automation.

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Rola modelu CMMI w organizacjach procesocentrycznych

Przegląd Organizacji ◽

10.33141/po.2013.08.05 ◽

2013 ◽

pp. 25-30

Author(s):

Arkadiusz Jurczuk

Keyword(s):

Business Process ◽

Business Process Management ◽

Process Management

W artykule przedstawiono istotę i zasady oceny dojrzałości procesowej przedsiębiorstw oraz rolę modeli dojrzałości w podnoszeniu efektywności organizacji w kontekście paradygmatu Business Process Management. Zasadniczym celem poznawczym artykułu jest określenie zasad oceny dojrzałości według modelu CMMI oraz prezentacja nakładów i efektów wynikających z wdrożenia tego modelu. Wskazano także czynniki determinujące sukces wdrożenia modeli dojrzałości w praktyce biznesowej. (abstrakt oryginalny)

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