A Review on Intelligent Systems in Research and Development

Author(s):  
İrem Otay
Author(s):  
Zhaohao Sun ◽  
Jun Han ◽  
Dong Dong ◽  
Shuliang Zhao

Trust is significant for sustainable development of e-commerce and has received increasing attention in e-commerce, multiagent systems (MAS), and artificial intelligence (AI). However, little attention has been given to the theoretical foundation and intelligent techniques for trust in e-commerce from a viewpoint of intelligent systems and engineering. This chapter will fill this gap by examining engineering of experience-based trust in e-commerce from the viewpoint of intelligent systems. It looks at knowledgebased trust, inference-based trust and their interrelationships with experience-based trust. It also examines scalable trust in e-commerce. It proposes a knowledge based model of trust in e-commerce and a system architecture for METSE: a multiagent system for experience-based trust in e-commerce. The proposed approach in this chapter will facilitate research and development of trust, multiagent systems, e-commerce and e-services.


2017 ◽  
pp. 503-521
Author(s):  
Zhaohao Sun

This paper proposes a framework for developing management intelligent systems (MiS). The proposed framework identifies the main management functions, intelligent systems and decision support systems (DSS) for planning, organizing, leading and controlling, and their corresponding applications as the core components of MiS. It integrates the main management functions with intelligent systems and DSS in a context of decision making by managers in organizations. This paper also examines intelligent systems for management and management decision making. The approach proposed in this paper might facilitate research and development of MiS, management, intelligent systems, and information systems.


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