Analysis of the Critical Success Factors for ERP Systems Implementation in U.S. Federal Offices

Author(s):  
Asmamaw A. Mengistie ◽  
Dennis P. Heaton ◽  
Maxwell Rainforth
2011 ◽  
Vol 7 (1) ◽  
pp. 56-71 ◽  
Author(s):  
Mohamed A. Nour ◽  
Samar Mouakket

Although organizations can gain many benefits from successful implementation of an enterprise resource planning (ERP) system, there are high failure rates in ERP implementation projects. Therefore, a better understanding of ERP implementation success is a critical. One of the best known approaches used to define and measure ERP implementation success has been the critical success factors (CSF) approach. In this study, the authors investigate the current literature of critical success factors (CSFs) of ERP systems implementation and propose a new classification framework, categorized according to six proposed fundamental stakeholders. The authors then map those critical success factors to three different stages of an ERP project lifecycle. In addition, they identify several roles that each stakeholder may play during the ERP systems project lifecycle. The proposed classification framework provides organizations with a classification tool to help them identify the CSFs and those stakeholders who are most likely to have an impact on the implementation of the ERP system, which will help organizations to better plan for the implementation of their ERP systems.


Author(s):  
Mohamed A. Nour ◽  
Samar Mouakket

Although organizations can gain many benefits from successful implementation of an enterprise resource planning (ERP) system, there are high failure rates in ERP implementation projects. Therefore, a better understanding of ERP implementation success is a critical. One of the best known approaches used to define and measure ERP implementation success has been the critical success factors (CSF) approach. In this study, the authors investigate the current literature of critical success factors (CSFs) of ERP systems implementation and propose a new classification framework, categorized according to six proposed fundamental stakeholders. The authors then map those critical success factors to three different stages of an ERP project lifecycle. In addition, they identify several roles that each stakeholder may play during the ERP systems project lifecycle. The proposed classification framework provides organizations with a classification tool to help them identify the CSFs and those stakeholders who are most likely to have an impact on the implementation of the ERP system, which will help organizations to better plan for the implementation of their ERP systems.


Author(s):  
Ahmad Saleh Shatat ◽  
Abdallah Saleh Shatat

Cloud-based ERP systems are substantially expanding, which is expected shortly to demonstrate a significant impact on the current business model. Identifying the Critical Success Factors (CSFs) and the major challenges of the cloud-based ERP systems implementation will pave the pathway for prospective clients to adopt cloud ERP systems and take advantage of this novel IT-based cloud revolution. This research identifies the top 10 CSFs that contribute to delivering a successful cloud-based ERP systems implementation. A survey instrument was distributed to 70 enterprises using cloud-based ERP systems. The research outcomes indicate a positive and significant relationship between eight CSFs and the cloud-based ERP systems implementation. However, only two factors demonstrate a positive but not significant correlation. Overall, the results of this study show a notable impact of the CSFs on the cloud ERP systems implementation.


Author(s):  
Flávia Campos Fernandes Leandro ◽  
Mirian Picinini Méxas ◽  
Geisa Meirelles Drumond

The implementation of Enterprise Resource Planning (ERP) systems in Brazilian public educational institutions is considered critical and a time consuming process. Then this study aims to identify the Critical Success Factors (CSF) for the implementation of ERP systems in these organizations. A literature review, where 30 CSF used in scientific articles were identified, has been prepared. Based on found CSF, 20 were selected to compose a questionnaire constructed with the Likert scale and applied to 70 ERP systems specialists in educational institutions, in order to get the perception of the most CFS relevant during the pre-implementation, implementation and post-implementation phases. As a result of this field survey, a ranking of the degree classification "very important" for 20 CFS was drafted by percentage in the ERP lifecycle. This work intends to contribute with a comprehension in terms of what CFS needs to be observed during each phase of the ERP systems implementation in educational institutions.


Author(s):  
Payam Hanafizadeh ◽  
Roya Gholami ◽  
Shabnam Dadbin ◽  
Nicholas Standage

The Implementation of Enterprise Resource Planning (ERP) systems require huge investments while ineffective implementations of such projects are commonly observed. A considerable number of these projects have been reported to fail or take longer than it was initially planned, while previous studies show that the aim of rapid implementation of such projects has not been successful and the failure of the fundamental goals in these projects have imposed huge amounts of costs on investors. Some of the major consequences are the reduction in demand for such products and the introduction of further skepticism to the managers and investors of ERP systems. In this regard, it is important to understand the factors determining success or failure of ERP implementation. The aim of this paper is to study the critical success factors (CSFs) in implementing ERP systems and to develop a conceptual model which can serve as a basis for ERP project managers. These critical success factors that are called “core critical success factors” are extracted from 62 published papers using the content analysis and the entropy method. The proposed conceptual model has been verified in the context of five multinational companies.


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