Improving Estimates by Hybriding CMMI and Requirement Engineering Maturity Models – A LEGO Application

Customer experience maturity of any organization is important for its business results. This paper describes two kinds of maturity models, one based on competency evaluation of the employees on customer’s best applied practices, and the second on maturity of using digital tools to increase the customer good experience when working with the company. These approaches are useful when discuss the performance of enterprises providing products or services in the age of customer. The included case studies show the applicability of the procedures and open a way to be extended for proficiency testing workshops (for similar business) or in ranking the enterprises from the viewpoint of customer experience maturity.

Download Full-text

Life Cycle Processes: Standards, Capability and Maturity Models, Process Improvement Models, and Appraisal Methods

10.21236/ada408534 ◽

2002 ◽

Author(s):

Christina M. Patterson ◽

Margaret R. Porteus ◽

Karn J. Richter

Keyword(s):

Life Cycle ◽

Process Improvement ◽

Maturity Models

Download Full-text

Gemini Principles-Based Digital Twin Maturity Model for Asset Management

Sustainability ◽

10.3390/su13158224 ◽

2021 ◽

Vol 13 (15) ◽

pp. 8224

Author(s):

Long Chen ◽

Xiang Xie ◽

Qiuchen Lu ◽

Ajith Kumar Parlikad ◽

Michael Pitt ◽

...

Keyword(s):

Case Studies ◽

Asset Management ◽

Questionnaire Survey ◽

New Technologies ◽

Maturity Model ◽

Maturity Models ◽

Digital Twin ◽

Project Level

Various maturity models have been developed for understanding the diffusion and implementation of new technologies/approaches. However, we find that existing maturity models fail to understand the implementation of emerging digital twin technique comprehensively and quantitatively. This research aims to develop an innovative maturity model for measuring digital twin maturity for asset management. This model is established based on Gemini Principles to form a systematic view of digital twin development and implementation. Within this maturity model, three main dimensions consisting of nine sub-dimensions have been defined firstly, which were further articulated by 27 rubrics. Then, a questionnaire survey with 40 experts involved is designed and conducted to examine these rubrics. This model is finally illustrated and validated by two case studies in Shanghai and Cambridge. The results show that the digital twin maturity model is effective to qualitatively evaluate and compare the maturity of digital twin implementation at the project level. It can also initiate the roadmap for improving the performance of digital twin supported asset management.

Download Full-text

Reliable Requirements Engineering Practices for COVID-19 Using Blockchain

Sustainability ◽

10.3390/su13126748 ◽

2021 ◽

Vol 13 (12) ◽

pp. 6748

Author(s):

Basit Shahzad ◽

Iqra Javed ◽

Asadullah Shaikh ◽

Adel Sulaiman ◽

Ahsanullah Abro ◽

...

Keyword(s):

Literature Review ◽

Requirement Engineering ◽

Working Capacity ◽

Software Projects ◽

Requirement Elicitation ◽

Home Improvement ◽

Global Pandemic ◽

Quality And Reliability ◽

Engineering Practices ◽

Reliable Software

Improvement in the requirements for engineering practices is needed in areas such as requirement elicitation, validation, prioritization, and negotiations between stakeholders to create successful projects for COVID-19 (coronavirus disease 2019) software. Many algorithms and techniques are used to create quality software projects, but they still need more improvement to work effectively for global pandemic COVID-19 software. By improving the reliability of requirement engineering practices using blockchain-based technology, the software will be reliable and will make it easier for the users working in a lockdown situation because of COVID-19. Therefore, our purpose is to identify the factors for reliable software engineering practices using blockchain-oriented technology for COVID-19 software. A systematic literature review is conducted to identify challenges and offer solutions. Through using blockchain-based technology for requirement engineering practices, the requirements will be gathered accurately and validated, and the conflicts between stakeholders will also be solved. It will improve the quality and reliability of COVID-19 software projects, which will help society work effectively from home. Improvement in the quality and reliability of COVID-19 software will improve users’ interest, and their working capacity will be increased.

Download Full-text