Virtual learning systems (VLSs), commonly referred to as learning or course management systems, have been formally adopted at many higher education institutions. However, knowledge of the actual usage of VLSs is limited in terms of what specific functional and non-functional characteristics are deemed useful and how this influences system usage. Furthermore, little is known about the role of other non-system-related factors related to VLS usage, such as pedagogic, organisational, and individual difference factors. This chapter proposes and describes the virtual learning system usage model (VLSUM), which represents the factors influencing VLS usage in higher education institutions. The VLSUM is based on a conceptual framework integrating multiple dimensions and is confirmed by the results of an empirical study. A mixed-methods research design was adopted in the development of the VSLUM. This model is valuable to educational technologists, instructional designers, and software designers for VLS implementation in higher education.
Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic