scholarly journals Comparative cost study of foreign and Thai domestic banks in 1990–2002: Its policy implications for a desirable banking industry structure

2006 ◽  
Vol 17 (4) ◽  
pp. 714-737 ◽  
Author(s):  
Hidenobu Okuda ◽  
Suvadee Rungsomboon
Keyword(s):  
Banking Industry ◽  
Industry Structure ◽  
Policy Implications ◽  
Cost Study ◽  
Comparative Cost ◽  
Domestic Banks

Capital Scarcity and Banking Industry Structure in Montana

1991 ◽  
Vol 22 (2) ◽  
pp. 48-57
Author(s):  
RICHARD BARRETT ◽  
KAY UNGER
Keyword(s):  
Banking Industry ◽  
Industry Structure

Efficiency of the Banking Industry Structure in Korea*

2011 ◽  
Vol 25 (4) ◽  
pp. 355-373 ◽  
Author(s):  
Dong Jin Shin ◽  
Brian H. S. Kim
Keyword(s):  
Banking Industry ◽  
Industry Structure

Policymaking to Enhance Customer Loyalty by E-CRM

2019 ◽  
pp. 135-159
Author(s):  
Maysam Saifi
Keyword(s):  
System Dynamics ◽  
Customer Loyalty ◽  
Dynamic Models ◽  
Banking Industry ◽  
Relationship Management ◽  
Decision Makers ◽  
Policy Implications ◽  
Customer Relationship ◽  
Causal Loop ◽  
Major Decision

This chapter is about using the methodology of system dynamics for the analysis of the effect of electronic customer relationship management (e-CRM) on customer loyalty in the banking industry. For this purpose, after reviewing the existing theoretical literature, a research model including factors describing e-CRM in the bank based on the system dynamics approach is determined. Afterward, according to views of two major decision makers of one of the branches of the Iranian Tejarat Bank, causal loop diagrams and dynamic models of the system are defined that make it possible to describe trends of the past, present, and future of the e-CRM and customer loyalty in the bank. After verifying the validity of the model with the test of model structure, the test of model behavior, and test of policy implications, policies are described and explained.

Costs and cost-effectiveness in critical care

2016 ◽  
Author(s):  
David J. Wallace ◽  
Derek C. Angus
Keyword(s):  
Critical Care ◽  
Cost Effectiveness ◽  
Cost Minimization ◽  
Cost Benefit ◽  
Cost Utility ◽  
Cost Effectiveness Analysis ◽  
Policy Implications ◽  
Funding Policy ◽  
Cost Study ◽  
Effectiveness Analysis

Critical care accounts for a large and growing part of national health expenditures. Cost-effectiveness analyses are one way to identify therapies that maximize society’s return on investment. This chapter provides a broad overview of four cost study designs—cost-minimization, cost-benefit, cost-effectiveness, and cost-utility. Cost -effectiveness analysis allows the costs and benefits of different therapies to be directly compared. Within a constrained budget, cost-effectiveness analysis can identify the optimal therapies for funding. Policy informed by cost effectiveness should improve public health. The reader is introduced to the concepts of cost perspective, included costs and cost discounting. We conclude by describing policy implications of cost effectiveness evaluations and highlight their relevance to the Patient-Centered Outcomes Research Institute.

Overcoming the HR challenge: a case of merger of Kotak Mahindra Bank and ING Vysya Bank

2017 ◽  
Vol 7 (2) ◽  
pp. 1-16
Author(s):  
Neena Rohit Jain ◽  
Dinesh Jaisinghani
Keyword(s):  
Mergers And Acquisitions ◽  
Organizational Behavior ◽  
Learning Outcomes ◽  
Human Resource ◽  
Banking Industry ◽  
Industry Structure ◽  
Subject Area ◽  
Current Case ◽  
Content Type ◽  
Merger Process

Subject area Human Resources and Organizational Behavior – dealing with the HR issues in mergers and acquisitions (M&As). Study level/applicability MBA and other similar programs at the post-graduation level. Case overview The current case deals with human resource (HR) issues in the merger of Kotak Mahindra Bank (KMB) and ING Vysya Bank (IVB). The case discusses various aspects of the merger process and focuses on the key challenges that firms face while integrating the employees of the merged entities. The case also highlights the steps taken by KMB to ensure that the merger process is smooth and employees are adequately motivated. The case also discusses the process adopted by the merged entity to efficiently integrate the employees. Expected learning outcomes The case can be a part of an organizational behavior course and a banking course. The current case allows students to make decisions while dealing with situations pertaining to employees’ integration in an M&A deal. The major expected learning outcomes of the current case include being able to: understand industry structure using the Indian banking industry as a case in point; identify the major challenges in any M&A deal; list down key HR issues in any merger activity; analyse strategies that can be adopted to deal with HR challenges; and construct a plan of action for integrating employees in a merged entity. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS: 6: Human Resource Management.

scholarly journals The INSPIRE Comparative Cost Study: 12-Month Health Economic and Clinical Outcomes Associated with Hysterectomy, Myomectomy, and Treatment with the Sonata System

2020 ◽  
Vol Volume 12 ◽  
pp. 1-11 ◽  
Author(s):  
Elizabeth Brooks ◽  
Linda Mihalov ◽  
Dipak Delvadia ◽  
Joseph Hudgens ◽  
Saifuddin Mama ◽  
...  
Keyword(s):  
Health Economic ◽  
Clinical Outcomes ◽  
Cost Study ◽  
Comparative Cost ◽  
System P

scholarly journals Customers’ Perception about the Determinants of Service Quality of Foreign and Domestic Banks: An Empirical Study on Bangladesh

1970 ◽  
Vol 6 (1) ◽  
pp. 1-14 ◽  
Author(s):  
Abu Baker Siddique ◽  
Khondoker Sazzadul Karim ◽  
Md Lutfor Rahman
Keyword(s):  
Service Quality ◽  
Banking Industry ◽  
The Other ◽  
Foreign Banks ◽  
Factors Affecting ◽  
Perceived Service Quality ◽  
Private Banks ◽  
Domestic Banks ◽  
Significant Factors

This paper investigates the determinants of perceived service quality among the customers of domestic and foreign banks in Dhaka, Bangladesh using a modified version of SERVQUAL model. It finds that in general the foreign banks provided marginally better measures in most of the dimensions than did the domestic banks. For domestic private banks reliability, communication, credibility, security, and tangibility are found to be significantly affecting the service quality. On the other hand, for foreign banks, reliability, credibility, and tangibility are the only significant factors affecting their service quality.Keywords: Determinants of Service quality; Banking industry; Bangladesh; SERVQUAL Model.DOI: http://dx.doi.org/10.3329/jbt.v6i1.9991  Journal of Technology (Dhaka) Vol. 6(1), January-June, 2011 1-14

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